DOTCOMCANVAS® Reviews 1,339

Great assistance! Quality artwork

The team at DotCom Canvas were amazing and very helpful.

The product is very high quality and I will be buying more.

fast communication and good price

I recently purchased a stunning canvas art piece, and I am beyond thrilled with my experience. From the seamless ordering process to the impeccable delivery, this purchase has been a true delight.

The attention to detail in the artwork is exceptional, capturing every nuance with precision. The colors are vibrant and true to the online representation, making it a perfect addition to my home decor. The canvas quality itself is top-notch, showcasing the artist's skill and dedication to their craft.

What truly sets this purchase apart is the exceptional customer service. Any inquiries were met with prompt and helpful responses, reflecting a commitment to customer satisfaction. The packaging ensured the artwork arrived in pristine condition, a testament to the care taken by the seller.

In an era where online purchases can be hit or miss, this experience stands out as a shining example of excellence. I wholeheartedly recommend this artist and their work. My living space has been transformed, thanks to this exquisite canvas art. It's more than a purchase; it's a masterpiece that brings joy with every glance.

Great service thank you

Very good quality

I suggest to avoid purchasing anything from this company if possible. This company has very bad customer service. I ordered an over 300€ Canvas from them. They delivered it to a totally different address. Outside of stranger's house. I needed to go pick-it myself only finding that the frame was damaged. They suggested me 10% discount saying they do not have anymore profit to compensate for damage (!). Their customer service reply was very slow. Until now, over one month waiting and tens of emails I have not received any kind of compensation and am waiting for their compensation.

So good quality

excellent quality...! top job guys!

Really stunning artwork created with attention and precisicion.

I liked the quality of the painting, it was very beautiful and of excellent quality, but for the price I expected it to be better protected, as I received the painting with a damaged frame, as it came in a box that was very damaged and torn and poorly protected.

Solid qualitet but to expensive for that what you get...after you buy something from them, they are just bombing you with review emails on dayli basis. Its just anoying...i think u could get more for less money

Amazing service and quality

I purchased the 26th of November, and today it’s 20th of December and I have still not received anything.

Did a purchase, got email about a discount if I spent time on their questionaire for new products so I Could buy another item and combine shipment. After finishing the questionaire and getting the discount code, I realised it didn’t work. I emailed dotcomcanvas that spent a looong time getting back to me, and said the code was disabled during black week; even though it’s not mentioned anywhere. So I spent a lot of time trying to give good feedback for nothing, and I feel tricked.

So I don’t bother purchasing anything new, and rather focus on the package that I have ordered. But heck, time goes and its not shipped before 5th of December (I ordered it 26th of November) and today its 20th of December, still no item.

I tried contacting the postal company, not possible to reach them by chat, phone or email. I emailed dotcomcanvas, and they spent some time responding that they would look into it ,and then my ticket was closed with a “write us a 5 star review” email the day after.

Ironically enough I tried giving them a 1 star review in the email, and I got an error message saying it could not be added ude to SQL error. Ironic, so here it goes to Trustpilot instead :)

Now it’s Christmas and I have nothing, and I am super disappointed with what was supposed to be a positive purchase. Can not recommend at all

EDIT:

I finally received the item, and the image and quality was great. I therefore change my review from the initial 1 star to 3 stars, as support and shipping was still horrible. But actual product was very good :)

Best quality and best artwork in market 🔝

Finally found art that was very meaningful and motivating to me!

Everything is done perfectly.
I am pretty happy with All my purchased pictures from DOTCOMCANVAS.
Very good Support in case of requests and feeling allways in good hands!
Best regards
Norman as a happy Customer

Super! Delivery and quality are great! Vielen Dank!

It‘s my forth time buying these awesome creations from DOTCOMCANVAS and it always brings my joy and brings me back to my childhood with all the cartoon heros I‘ve been watching! :)
Awesome service, quick shipping, I can only recommend these guys and I‘ll always remain a loyal customer!
Thank you again and have a Merry Jerry Christmas! ⭐️