I had a package stuck at Thai customs for over a month.It was a very sentimental item, and I could not afford to have it lost or “misplaced”. I tried and tried multiple times to get things sorted... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had the pleasure of getting assistance from Constance DITTRICH for my importation needs from both the USA and the UK. Constance was extremely professional, reliable and always responded quickly with... See more
Company replied
Absolutely the worst experience. I have been jerked around for 2 weeks, by "Constance", asking me ONE question a day instead of doing the paperwork right away. Then when I asked to seal the deal and... See more
Company replied
A vice president caught up in the thick of thin things, an EXW shipment of plumbing supplies for irrigation from Eureka California to Caldera Costa Rica is definitely not what I’d like to have on my a... See more
Company replied
Company details
About DocShipper Group
Written by the company
DocShipper is a very unique business model combining 3 departments to fully handle the product cycle:
✪ International Logistics to assist with freight needs (transport, packing, customs clearance...)
✪ Sourcing to help with the procurement process (supplier search, quality control, compliance...)
✪ 3PL to support E-Commerce players with their dispatch (warehousing, order fulfillment, Last-Mile Delivery...)
Contact info
Office C, 23 / F., COS Center, 56 Tsun Yip St, , 00000, Kwun Tong, Hong Kong
- +33 1 86 65 43 47
- info@docshipper.com
- docshipper.com
4.1
Great
91 reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A five star service at DocShipper
A five star service with a helpful, caring and professional team. They got all my request done perfectly by the time mentioned. I sincerely recommend DocShipper!
7 January 2021
Unprompted review
Reply from DocShipper Group
Hello Nouha,
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and thanks again!
DocShipper team
Thanks for the help !
Very good experience with their sourcing team. They assist me from A to Z including supplier search, sampling, quality control and international freight. This team is super friendly so I can only recommend them !
1 April 2021
Unprompted review
Reply from DocShipper Group
Hello Bruno,
It was a pleasure serving you and your business. We really appreciate you taking the time to share your feedback and being so open with us.
We hope you'll come and see us again soon!
DocShipper team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.