DIY E-Liquids Reviews 

142
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wide selection of products, noting the great choice of flavors and affordable, quality items. Many appreciate the quick dispatch and fast delivery service, often receiving their orders within a few days. The ordering process is generally described as easy and straightforward, contributing to overall satisfaction with the company's service. However, some customers also noted significant issues with order fulfillment and customer communication. A number of people reported orders being cancelled, incorrect, or never received, with difficulties obtaining refunds. Reviewers frequently mention a lack of response to emails and phone calls when problems arise, leading to frustration.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Product

Clients share positive opinions on product, highlighting great flavors, competitive pricing, and a good range... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick dispatch and fast... See more

Response time

Users consistently express strong dissatisfaction with the company's response time, frequently reporting a... See more

Service

Customers consistently note positive experiences with service, with many expressing satisfaction over several... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from company - even when DPD dumped it in a garden on another street they immediately started a search. Parcel eventually received but would suggest not using DPD! 🫣

Rated 5 out of 5 stars

Easy to order online. Great choice of flavours. Speedy delivery. Have used this company for a number of years now and have always been satisfied.

Rated 5 out of 5 stars

Nice easy transaction ,quickly delivered and safely wrapped no damage in transit 5 star service thankyou

Rated 5 out of 5 stars

I originally found diy vape just by accident and they have the cheapest vape juice and postage is very resonable and fast ,to be honest i ordered so many from these guys and i will keep ordering more... See more


Company details

  1. Vaporizer Store

Written by the company

DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.


Contact info

3.1

Average

TrustScore 3 out of 5

142 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.1

All reviews

(142)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent flavour vape juice been using…

Excellent flavour vape juice been using the same flavour for three and half years and good turn around with the delivery, i would highly recommend others to use this company, at some point i will try other flavours but enjoy the blackcurrant aniseed menthol.

15 April 2022
Rated 2 out of 5 stars

Not happy with the flavour of the e…

Not happy with the flavour of the e juice

15 April 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

We are very sorry to hear that you were not happy with your purchase.

We stock a variety of products from different brands and manufacturers and understand everyone's personal preferences regarding flavour is different.

We would like to resolve this for you as soon as possible, can you please contact us at info@diyeliquids.co.uk so that a member of staff can help you with this issue.

Kind regards,
Customer services
DIY E Liquids.

Rated 5 out of 5 stars

Juices

Excellent flavours and great value for your money. They always have offers on and I would highly recommend DIY eliquids

14 April 2022
Rated 4 out of 5 stars

Variety of Flavours

Love the variety and the volume of flavours available for vapes. And for the price defor worth it

I have had a few issues with the vapes I received and previous orders have been rectified. But this is not the fault of DIY i believe this is the vape itself

14 April 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

Hi Yasmin,

Thank you for your kind review, we are happy to hear that you enjoy our large selection of products available to buy at DIY E Liquids.

We also appreciate the opportunity you gave us to resolve any issues you had with your previous order.

Kind regards,
Customer services
DIY E Liquids.

Rated 1 out of 5 stars

Took a week to deliver and when I’ve…

Took a week to deliver and when I’ve finally received the order the pods for my elf bar where missing. I’ve send an email but I haven’t got any reply from them . I won’t use them in the future

3 April 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

We are very sorry to hear that you had this issue.

We did receive your email but because it was sent on Saturday evening, we replied at the earliest available opportunity which was Monday morning.

To resolve this issue for you as soon as possible, we issued you a refund for the missing item.

We apologise for any inconvenience caused.

Kind regards,
Customer services
DIY E Liquids

Rated 5 out of 5 stars

Great products I've been purchasing a…

Great products I've been purchasing a wide range of products from e liquids and have never been dissatisfied this time for for the disposable vape pens very cheap compared to other companies that's why I've given 5 stars.

31 March 2022
Rated 5 out of 5 stars

Best juice I’ve had so far and cheapest…

Best juice I’ve had so far and cheapest 😁, expectations were low when I ordered 10x 100ml shortfalls for £25. Thought I’d give it a try and tbh tastes better than the stuff I buy for £13 for 50ml. Just the right amount of flavour not too much or too little. Got yourself a new customer put it that way 😁

30 March 2022
Unprompted review
Rated 4 out of 5 stars

Mystery Box

My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertised on their website - I'd say I got what I paid for and that's fine. Overall I'm happy enough but probably wouldn't go for a mystery box again.

11 May 2021
Unprompted review

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