Decortie UK Reviews 

105
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic value and quality. Decortie has a great selection of furniture to choose from. We were looking for a particular sized sideboard and found just what we wanted at a really good price. From... See more

Rated 5 out of 5 stars

Excellent quality products and outstanding customer service. The team was friendly, professional, and genuinely cared about making sure I had a positive experience. The ordering process was smoot... See more

Rated 4 out of 5 stars

***update*** ***Brilliant customer service very helpful good outcome parts damaged being sent out even though out of stock will be produced extra. Thank you**** Box arrived taped together at o... See more

Company replied

Rated 5 out of 5 stars

Website easy to navigate and ordering straightforward. Item was packed well and delivery super speedy. The TV console looks very stylish and the assembly instructions were easy to follow even for a 79... See more

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Kitchen Furniture Store
  5. Living Room Furniture Store

Written by the company

We understand that actions speak louder than words, and at Decortie, we prioritize delivering tangible solutions over empty promises. As part of the Customer Satisfaction Team, our commitment is to ensure your experience exceeds expectations. Being human means acknowledging that we might not have covered every aspect of your journey with us. If there's anything we may have missed in enhancing your experience, please don't hesitate to let us know. We believe in finding solutions together. Thank you for choosing Decortie. Decortie UK Customer Satisfaction Team


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

105 reviews

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4.7

All reviews

(105)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product & design

Good product & design - very happy with purchase

8 January 2024
Unprompted review
Decortie UK logo

Reply from Decortie UK

Hello Iman!

Thank you so much for your kind words and recommendation! We're thrilled to hear that you're happy with the value, delivery, and quality of our furniture.

Have a wonderful day!

Warm regards,
Decortie Team

Rated 5 out of 5 stars

Fab company to buy from !

Second purchase from this wonderful company.Good value for money, lovely quality modern designs.
Communication from company is fantastic would definitely recommend.

3 January 2024
Unprompted review
Decortie UK logo

Reply from Decortie UK

Hello Julie,

Thank you so much for your kind words and for being a returning customer! We're thrilled to hear that you find our products good value for money and love the quality of our modern designs. It's fantastic to know that you're pleased with our communication and would recommend us.

Have a wonderful day!

Warm regards,
Decortie Team

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