Debt Free Advice Reviews 

Kalpamayee very kind and very helpful good service

was helpful and friendly

Very helpful service, my advisor was kind and compassionate and gave me reassurance and the help I needed.

Carita, forever greatful for your assistance in understanding what can be done.

Not only that, your confidence and reassurance was refreshing.

Definitely needs to be recognised for her passion in her work

My experience today with Dorina, today was great, I really appreciated the help of preparing all my files to prepare me for my DRO, we spend 2 hours by responding and going through all questionnaire and files.
The appointment was so appreciated and by doing with Dorina, she listened to all my queries, and that realised a lot of stress on my shoulder.
Dorina very compassioned and great listening. Really appreciated the service.
Thank you for the support.

I was very happy with Kalpamayee , she helped me a lot.
Thanks
Saeideh

I had a great experience. Hazira was really useful, kind, and really explained my options well. She took time to understand my situation in detail and came up with some great suggestions and advice.

Oliver has offered me great help throughout this difficult period for me.
Thank you so much for your help and support.

Meleisa Phipps has been absolutely amazing, helping me from start to finish and informing me on so many things that could help me in the future. I have never needed help before and have been extremely anxious about trying to deal with it all and she made me feel so comfortable and allowed me to open up with no judgement, she is an asset to citizens advice bureau and I will be forever grateful for all her help.

Carita is very professional kind and helpful, she helped me prioritise and organise my debt problem. She is truly sincere in her dealings its hard to find such people nowadays.
Nisar M

Staff are very customer friendly, helpful, they treated every one with respect,they maintained good listening skills .

Carita was so professional. She took out time to open all my letters that I had anxiety to deal with.
I feel so confident on how to deal with my debts.
I will recommend this service any day. Thank you so much Carita

My debt advisor, a very friendly and professional lady named Kalpamayee, was able to save me from the terrible situation I was in with a large amount of credit card debt I had. The bank was going to pass on the debt to a third party organisation that would have sent bailiffs round to my home to take all my personal possessions!
I am so grateful for the amazing and professional help she gave me, during the very unpleasant time I was going through.

Struggling with a several confusing letters from the council mentioning a large debt I was unable to pay, I decided to ask Citizen's Advice for help and clarification of my situation. Having Dyslexia/Dyspraxia (diagnosed many years ago), I felt quite overwhelmed and unable to make sense of their reams of figures.
Attending CAHF at Avonmore Library I got a meeting with advisor Uzma Khokhar to discuss my debt. Uzma was very kind and patient, managing to help me understand the situation I had got my self into. Uzma then helped me contact the Council by phone, and later helped with letters negotiating my repayment arrangements.

Kalpamayee
She was very helpful and kindly explained everything to me patiently. I feel much happier today.

I was given more information which I didn't know before. They also helped me to understand that everything will be sorted out and that I just need to be patient.

I recently had an appointment with Shabana Shafi from Debt Free Advice, and it was an excellent experience. Shabana was very friendly and patient throughout our conversation, making me feel comfortable and supported. She provided me with comprehensive information on various topics, including Shelter housing advice, Limited Capability - Universal Credit, PIP, and Citizen Advice Bureau. Additionally, she informed me about the possibility of declaring no use of a TV License, the WaterSure scheme, and child maintenance services.

Shabana also mentioned different agencies I could contact for assistance in various areas, which was incredibly helpful. Despite having a bit of difficulty understanding each other at times, we were able to communicate effectively and work through any misunderstandings. Overall, it was a pleasant and informative conversation that left me feeling more knowledgeable and confident about my options.

Debt Free Advice is doing a fantastic job by providing personalised and patient guidance, ensuring that clients receive the support they need. I highly recommend their services to anyone seeking debt advice.

Justyna was very helpful to me she advise me on how to deal with the bank loan situation and un wanted deductions from my UC. My problem was solved.

My experience was great because they were helpful.My meeting went great with Kalpmayee Das Parija and she understood my situation and she dealt with it.She did her best.