10/10 no notes. This is some of the best customer service I have ever experienced, Matthew G. and Paul T. were quick to respond to my concerns and get everything updated quickly so that my gaming g... See more
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CreeperHost offers top-notch VPS game server hosting with full root access, unlimited customization, and no player slot limits. Our friendly team is dedicated to providing exceptional support. Perfect for gamers of all ages, whether you're a casual player or a dedicated server admin.
3, The George Shopping Centre, NG31 6LH, Grantham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Support was excellent. Laughlan quickly turned a 3 day nightmare into a 20 minute breeze. I made mistakes along the way and he was quickly able to identify anywhere I messed up. It made the process of getting a server working very easy and stress free. 10/10, would chat again!
I had the most infuriating time with my new PC and trying to install a mod to get it to work. Customer service responded to each email I send within minutes and even told me what to do to get it to work after I failed for 3 hours. They were so helpful and fast. Amazing.
Services are overpriced. You could get better products elsewhere for cheaper.
Once you place your order, you are not able to access creeperpanel.com to log in immediately. They take your money and will not respond to cancel it. BUYER BEWARE! THIS COMPANY IS A SCAM. They sponsor FTB, but Creeperhost does not provide you with your server.
This server host has got to be one of the best iv used and the staff team are amazing shout out to Laughlan C.
Amazing team! At every turn support has been there for me. I used to work IT and these guys and gals know their stuff. Instances are fast response and well maintained. I have stayed with CH because no one else treats me as good. - Kat
My server wasn’t working for some reason and they walked each process on how to fix it and it worked
I highly recommend
Every time I have had a need to reach out to Creeperhost for any question or issue they have always provided great service.
They have been very professional and understanding and have always responded quicker than I expect.
One of the reasons I continue using their service.
Excellent support team! Draylynn T. Found my issue within minutes of starting our live help chat. It was a corrupted chunk where a player had made a base and instead of just deleting it, Draylynn restored it so my player didn't lose any progress.
You got any problem? Put in a support ticket and get it fixed fast. Amazing response time and great communication. Ill use creeperhost because once you understand it, it will always work. And if there is something you dont understand, just ask and instead of waiting all day, get the problem fixed fast!
Draylynn was incredible helpful with figuring out my issues. Very nice and professional
Amazing support team! Very quick to respond, and are willing to work with you on issues coming up!
I have been using CreeperHost for over 4 years at this point. Sure, at times there are issues that pop up, but the support staff have always helped me through my issues.
I have read through some of the other reviews and would just like to add that over those 4 years, i have hosted many many different games including Rust, ARK, Starbound, Minecraft aswell as some services like TeamSpeak 3. The only game i had issues with was Ark but all it took was some reading up on how to host a screened session and it worked immediately without ever crashing randomly.
I can't praise the support enough, if for some reason they cant help you, they will escalate it to someone who can and it is generally fixed before you hear from the new support staff.
(FYI - keep an eye out for seasonal/promotional codes as some of the discounts are reoccuring, so you can upgrade to higher plans but stay at the same cost)
10/10 - would very much recommend giving them a try.
Draylynn T helped provide some server support whenever my server crashed and by far was the best support staff I have ever seen from any company. Very funny, and very articulate and efficient at their job. The best staff ever and Would highly recommend CreeperHost
Creeperhost is an excellent source for servers. Of any kind! My modpack runs since 8 months and I've got no problems with it. The uptime hase been since then 24/7!
Definitely worth it! Recommending it to everyone I know.
Amazing customer service and a lot of options so you don’t buy a too expensive or too underpowered server.
I've always loved CreeperHost, they always do everything they can to help and I've never had an issue with the services that wasn't my own fault, Also the VPS and dedicated servers are very useful for other things not just game hosting.
Staff is always help and goes the extra mile. They have saved me money and time so many times I can't count. They always respond, are fair, friendly, and supportive.
Thanks Creeperhost.
Spent 3 hours trying to set a sever up using different locations and staff to aid me. Even with their help they could not resolve the multiple issues as it was "peak" time. They had a reasonably fast response time but I'm just disappointed so much time was wasted.
during the nonpeak hours is pretty decent with only the occassional short lag bump. during peak hours (8-10pm) you will not be able to play any multiplayer games,unfortunately. Great if you play in the middle of night or morning! not so great if you play at the same all your friends do :(
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