Courtyard.io Reviews 400

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Courtyard IO is the best in the Game

I love courtyardio so much. As a big collector I love the mix of technology this app has brought to the collecting community. Everything is always so easy and the buyback program is awesome lots of variety to is a big plus 10 out of 10 recommend!!!!! Best platform out here!!!!

24 April 2026
Rated 5 out of 5 stars

I’ve been using Courtyard for the last…

I’ve been using Courtyard for the last two years coming up on three years. It’s always been a great experience. Sometimes you get some great grades. Sometimes you don’t. It’s all part of being a collector and even if you don’t get any crazy poles, there’s still a chance to get a good card that may not be worth a whole lot now and appreciate overtime. The platform has always been transparent in customer service has always been on top of things willing to make things right if there’s any issues on their own, they would recommend 10 out of 10 one of the best platforms in this industry out period.

27 April 2026
Rated 5 out of 5 stars

Great UI and variety!

I love the user interface of courtyard compared to any other similar app or site. It’s a lot more visually appealing and easy to see what you and what others got. A lot of sites don’t even show that or they show it vertically whereas courtyard has it running along the screen. Just small little quality of life and attention to details. My best pull was a base set Charizard CGC 8.5!

27 April 2026
Rated 1 out of 5 stars

The customer service team is absolutely…

The customer service team is absolutely terrible I have been waiting a week for a response regarding a transaction issue in which I am owed £45.39 I have tried both email and the in app support and no response in app and useless on the email I recommend that you get used to over a week wait time if you are owed money because I have never had a worse experience than this with support teams.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Card came in broke.customer service rep…

Card came in broke.customer service rep told in so many words told me it was my fault because I didn’t get insurance but it was thrown in a simple bubble wrap envelope no other protection. Card was completely ruined and they only offered me 50 dollar credit on the app . Told me to waste more time and money and send it to cgc to get it re holder and see if the grade change then they will refund me the amount loss. So I have to jump through hoops to get the card I wanted but at a lower grade that was sent to me . I will not go through the hassle of playing the waiting game for cgc to tell me the card is bent . I will not use this app and I will advocate others not to use this app it’s was a horrible experience and I was so excited but left very disappointed.

15 April 2026
Courtyard.io logo

Reply from Courtyard.io

Hi, we're sorry your card arrived damaged. We ship thousands of packages and work hard to ensure they arrive safely, but as with any physical items being shipped, carrier damage does happen on rare occasions. When it does, we do whatever we can to make you whole, which is why our team offered the credit to fully cover the CGC reholdering cost so that you could get the item back to its original condition with a brand new slab at no cost to yourself. We also made clear that if the damage went beyond the value of just the slab, due to a change in grade, we would also cover the cost of the lost value there too. Unfortunately there’s no way to know what that additional cost could be until it is re-reviewed, but in our experience an overwhelming majority of the time cards do come back at the same grade. We understand the process still felt like a hassle, and we're sorry the situation was frustrating. If you'd like help navigating it, or there’s anything else we can do for you, we're here at contact@courtyard.io.

Rated 4 out of 5 stars

Love the app but a lot of the updates…

Love the app but a lot of the updates recently have made it less appealing. I really like the original version.
Where booster packs were $10, not 15. You could buy packs with fewer points and ten dollar graded cards weren't constantly sold out

23 April 2026
Rated 5 out of 5 stars

Legit

I’ve tried a few different virtual rip sites at this point, an Courtyard is by far my favorite. Maybe I’ll attribute that to some good luck with pulls, but honestly the whole experience is really great. The site and app are both extremely easy to use. The transparency with live odds makes me feel confident when pulling (and I have to say, in my small sample size, I have felt that I consistently get higher value pulls when the common odds are lower). I have redeemed two separate large orders from Courtyard and received my assets in perfect condition both times. I have had a few questions and reached out to support, and each time they were incredibly helpful and responsive.

If I had to ask for anything, I would ask for the following: (1) that the mobile app include recent sales when viewing a card’s page; and (2) that it becomes easier to add funds directly to wallet so I can bid on more marketplace items. I live in NY, so I have restrictions against certain crypto/blockchains.

Other than that, I’ve been genuinely happy with my experience. If you have any questions, please feel free to reach out. Thank you! - Mike

23 April 2026
Rated 5 out of 5 stars

My thoughts.

What I've experienced, especially when it comes to other sites is courtyard has better odds and pull rates. I appreciate the variety of different packs. The interface is clean and easy to navigate. I like it, I keep coming back, competitors are clunky and odds are abysmal. The raffles and redemption points are a nice touch.

23 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look