Courtyard.io Reviews 399

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

399 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Better records please

I should be able to view a complete history of all of my transactions. It would make the system feel much more trustworthy. I first requested this feature in 2024 and there appears to be no appetite for it at courtyard.

2 April 2026
Rated 5 out of 5 stars

Amazing!

Great customer service, easy to use platform, fun experience! I love how transparent everything is, and the depth of pulls and overall experience are part of what makes Courtyard great.

27 April 2026
Rated 5 out of 5 stars

They are reliable!

Such an awesome place to acquire cards. I still remember the very 1st graded card from Courtyard that I ordered! I’ve been a loyal customer ever since. Thanks to Courtyard, getting chase cards for my collection is way easier!

27 April 2026
Rated 5 out of 5 stars

Courtyard has been great!

Courtyard has been great!! Had a moment where I couldn't figure out why my shipping wasnt working after many orders were successful. Got ahold of customer service and had someone get back to me the next day. He couldnt help me but passed my issue along and then got back to me quickly letting me know they were working on it. Before I knew it I had a response back saying they had figured it out and sure enough I was able to ship my products. Shipping was also quite quick!! Thank you Courtyard for always being amazing!!

19 December 2025
Rated 4 out of 5 stars

I have used Courtyard since its release…

I have used Courtyard since its release and can confidently say it’s the best platform in its category. There is definitely room for improvement and I’ve had my fair share of bumps along the way but I’d still choose CY over the other options.

The app is clean and provides a fun experience. The bugs are usually fixed quickly. The selection is huge with pulls that seem to fall into the percentage ranges they provide.

Any issues I’ve had were resolved through customer service who tend to be pretty responsive. Overall I give it a 4/5 - I would appreciate more transparency on their system and would use the platform more often if this happened.

27 April 2026
Rated 5 out of 5 stars

Simple to use and great deals!

The ability to transfer USDC from outside wallet’s into Courtyard almost instantly, easy to use IF, no taxes on purchases made on the marketplace, great deals, value tracking, are just some of the things that make CY standout. Also, if you follow on X, they have great guest speakers and overall events with giveaways!!

27 September 2025
Rated 5 out of 5 stars

Courtyard IO is the best in the Game

I love courtyardio so much. As a big collector I love the mix of technology this app has brought to the collecting community. Everything is always so easy and the buyback program is awesome lots of variety to is a big plus 10 out of 10 recommend!!!!! Best platform out here!!!!

24 April 2026

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