Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more
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Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.
Contact info
United States
- collectibles@courtyard.io
- courtyard.io
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This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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Communication when ever I emailed Leah…
Communication when ever I emailed Leah she responded in a timely fashion
Amazing app love ripping packs and the…
Amazing app love ripping packs and the support I have recieved from the crew in some issues has been fixed promptly and to the fullest
Great customer service that always…
Great customer service that always fixes stuff that goes wrong.
Great experience and diverse portfolio to choose from.
App is essy & fun to use.
It is great and for the most part…
It is great and for the most part really has levelled up my collection how ever there are downsides to it that aren’t as favourable.
1. The fees there’s almost a fee everytime you click it makes it even harder being an overseas collector
2. The discount codes and coupons never work for me I’ve had 3 guaranteed codes that did nothing and the rest tell me they are invalid
3. The help takes for ever and never really solves anything no one is going out of the way to help me resolve the just click and paste answers
4. For the most part I feel like the odds are really unevenly stacked now and I haven’t been seen
Otherwise pretty good
Courtyard used to be top tier
Courtyard used to be top tier. Lately it is impossible to hit anything more than a few bucks the pack price. The system is super glitchy and has giving me a 404 error when trying to log in. Half the time now when I go to buy a pack the system freezes and money money gets stuck in limbo for 7-10 days. I used to love courtyard now it is more frustrating than fun.
Shipping + packing quality is legit
Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service kinda suck.
Great experience using the site
Great experience using the site, easy to navigate and redeem items or withdraw.
A Great Experience for a Returning Collector
Coming close to my anniversary with them, my experience with Courtyard has been great. As someone who has recently returned to the collection scene, many old cards are usually out of reach either due to scarcity or immensely priced. With Courtyard, I was given the chance to pull these cards through the various packs they offer as well as their marketplace. While my best pull with them is a Magikarp Poncho Pikachu, my favorite has been to pull various cards, both old and new, of my family's and friend's favorite pokemon lines, allowing me to help them grow their collection as well. Granted, a majority of pulls aren't as successful, but in the end, being able to have a chance to get them was appealing enough to me.
Combined this with their friendly and prompt customer service, their comparative pricing for withdrawals and a rather fast delivery of redeemed cards, I'm glad that, of the now many websites also offering this kind of service, I went with Courtyard first, and will probably continue to pull from the site in the future.
I love how immersive the app is
I love how immersive the app is. Buy Back is awesome, updated themes throughout the weeks are fun. My only suggestion! “ETBS and booster bundles..” Bright future for sure :)
Awesome people
The best example I have is I buy from…
The best example I have is I buy from fanatics also. I’ve had fanatics through me in a free pack last time they gave me a free pack worth 1000 bucks last time. Just seems like courtyard takes and gives very little in reward back.
Pulling a PSA 10 Skyridge Gengar out of…
Pulling a PSA 10 Skyridge Gengar out of a diamond pack was an insane experience! Just have to be careful to not buy in over your limits.
Separately, the staff at Courtyard is top tier. Fast to respond and faster to act. I feel comfortable using their service at all times. They also treat their loyal customers very well.
I have had problems with shipping and…
I have had problems with shipping and item conditions upon delivery, however the market for selling as well as pull rates are better than most. The daily points and point accumulation to pack redemption is also not the best either
Shipping can be a little slow be over…
Shipping can be a little slow be over all great customer service and great product
You guys do so many things
You guys do so many things. Got a lot of great pulls from you guys.
Customer service is also great. Floor value is good. Love the promos too. I will be ripping the 5k packs when I have a chance.
Always great drops and a clean user…
Always great drops and a clean user interface that makes the experience fun and exciting.
Fun experience with actual real time…
Fun experience with actual real time odds before you make a purchase. Out of all surprise pack platforms this one is the most reliable and transparent.
Sometimes its a bit glitch and I have…
Sometimes its a bit glitch and I have to wait for money back but overall great
This is the App to use.
As the you branched out and came up with unique packs, I was hooked.
Odds do not seem correct
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