Courtyard.io Reviews 213

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the website easy to navigate and appreciate the fun experience it offers for collecting cards. People are generally satisfied with the authenticity of the products and the fairness of the odds for pulling valuable cards, with some even reporting successful redemptions and quick shipping. However, some people were dissatisfied with the pricing, mentioning unexpected fees and discrepancies between advertised and final costs. A few other people also felt that the payment process was problematic, with issues like deposits not being added to accounts or difficulties with withdrawals. Customer service also received mixed feedback, with some experiencing excellent support while others reported unresponsiveness and a lack of assistance.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the fast, responsive, and... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers report positive experiences, such... See more

Price

Reviewers express strong dissatisfaction with pricing. Many customers report hidden charges, unexpected fees,... See more

Website

Consumers find the website experience to be ambiguous. While some reviewers praise the platform as... See more

Payment

People report negative experiences with payment. Many customers express frustration with unclear purchasing... See more

Based on these reviews

Rated 4 out of 5 stars

Joined last night after watching mystic rips. Got some good got some bad as you would expect and everything is clear on odds. I had some issues with account verification to enable me to withdr... See more

Rated 2 out of 5 stars

The platform has a lot of potential, but it’s a real shame that it’s filled with automated proxy bidding accounts, which constantly drive up the prices. There’s a strong possibility that the platform... See more

Company replied

Rated 5 out of 5 stars

Overall I’m very happy with my courtyard experience. After trying my luck with the $25-$500 packs and seeing some good some bad (which is understandable) I have been buying/selling on their marketplac... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Digital packs, real cards: rip Pokémon and Sports packs on-demand with Vending Machine. All cards vaulted and insured for free at Brink's. Redeem worldwide 🌎


Contact info

3.6

Average

TrustScore 3.5 out of 5

213 reviews

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Replied to 48% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

@rarechaos

@rarechaos
I love how the packs are offered at good prices and Ive had really good luck! Also the app is always stable and responsive, this is something I appreciate a lot. Thank you, I will continue to enjoy the app.

17 April 2026
Rated 3 out of 5 stars

The products don’t seem to always be…

The products don’t seem to always be quality. Many times you’re left with unknown players that just seem like junk slabs. The delivery services have been a little unclear. Overall enjoy the marketplace component of the platform and the ability to purchase there. Would like to see an integration with other platforms like eBay to better facilitate sales outside of the courtyard offer.

15 April 2026
Rated 3 out of 5 stars

The odds don't feel fully accurate

The odds don't feel fully accurate, and it seems like the pulls/pull rates have been going downhill (compared to when i first started using the app). Customer service is good, so far no issues with shipping either. Marketplace is dominated by a few bot accounts who can instantly offer so there is pretty much no chance of getting a good deal at all due to these bot accounts.

17 April 2026
Rated 4 out of 5 stars

I love the platform just not the Coinbase part

I love the platform. It’s fun to collect graded slabs. My only issue is with the need to connect a Coinbase account in order to buy from the marketplace. I wish I could offer with the bank inform that you already have and allow me to use to buy packs and mystery slabs.

16 April 2026
Rated 4 out of 5 stars

everything is great with the site…

everything is great with the site except for the occasional hiccup with purchasing a pack where it takes your funds and doesnt give you the pack straight away. I really like how quick the shipping is on your vault items, and the pulls have been great!

15 April 2026
Rated 3 out of 5 stars

Comic book packs

As a comic book collector, it’s such a thrill to buy a mystery pack and watch it open, slowly revealing the treasure inside. However that thrill quickly turns to disappointment when it’s revealed to be the same dregs I’ve opened (and returned) already - over the past week or so I’ve seen the same book (same CGC number) sold, minted, sold back, burned, and then re-minted multiple times, sometimes even within the span of a few minutes! This makes me question whether the inventory is really sustainable for a system like this.

On the flip side, having visibility into the Heavy Hitters available in each pack as well as the recent pulls is a great help in deciding to make a purchase. I see there are books in the packs I would love to add to my collection, so I want to keep buying packs to get them, or else buy directly from the marketplace. Would love to see saved searches on the marketplace, or notifications when books are added rather than immediately burned.

I’m also curious about how the FMVs are calculated, and how often if at all they are updated, as these don’t always seem to match the open market.

13 April 2026
Rated 5 out of 5 stars

I’ve been through the ringer with your…

I’ve been through the ringer with your competitors. I’ve dropped nearly $4,000 on Arena Club and walked away with essentially nothing. Most of these other services are absolute garbage—they feel like a black hole for capital.

Courtyard is different. Even if your margins are slimmer, I feel like my investment is actually respected here. I trust you guys so much that I use my platform of 100k+ followers to actively steer people away from the "shit" services like Arena Club and RipIt and toward you.

That said, I want to use your Marketplace way more, but two things are stopping me:

Market Liquidity: You guys need a bigger following so more people are posting cards. I’m ready to buy, but we need more volume.

The "Modern Fluff" Filter: I despise modern cards. Currently, the Marketplace is cluttered with low-end fluff that makes it a chore to browse. I would be on the Marketplace daily if you added a Year Filter (e.g., "1990 and before"). Let me filter out the modern era and the low-end noise so I can focus on the quality vintage I actually care about.

13 April 2026
Rated 5 out of 5 stars

Great customer support

Great customer support! Abegail is extremely helpful and answers within 30 minutes or less almost every time! I never had a bad experience with customer rep!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I got lucky a few times

I got lucky a few times, my favorite pulls were 2018 Bowman Chrome Shohei Ohatani sterling continuity rooikie PSA 10 and The Rocket’s Mewtwo Poemon (1999) Japanese Gym 2: Challenge from Darkness Holo CHC Gem Mint 10. Fast turnaround when redeem cards also

14 April 2026
Rated 5 out of 5 stars

Have never had an issue!

The cards typically take a little over a week to ship, but I have never had any issues with them when they arrive, and I love the small collection I have built up through this website. Got my very first slab from them and continue to open packs to add a little joy to my life :)

1 April 2026

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