Courtyard.io Reviews 400

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

So much fun… but odds got killed

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feels like house edge is higher than 84-86% and that’s steered me away from it. I will always hop on when there’s codes or to do some of the lower tier packs, but unfortunately it’s slowly fallen into the category of bad gambling instead of a “oh sub 60% house edge” that I experienced my first time using!

28 April 2026
Rated 5 out of 5 stars

Great site

Constant innovation, UI design has been improving continuously over the last 2 years and it's impressive to see how far the site has come - whilst still keeping the main functions in the centre of the user experience.

28 April 2026
Rated 1 out of 5 stars

Worse experience Ever

I have had a card not get delivered. Stopped in Texas and said can’t be delivered. Also have been trying to verify my id and still can’t and no one seems to help from customer service.

3 March 2026
Rated 5 out of 5 stars

Overall experience with Courtyard has…

Overall experience with Courtyard has been overwhelmingly positive. Definitely the best repack company/app I have utilized. Shipping times have improved since I started using them, which is another major plus. There have been some hiccups with funds transfers but nothing that was a substantial issue. Their buyback offers typically run higher than other apps, though at times it seems like their FMV (fair market value) isn't quite as on the ball as others. But, that can be beneficial for either party, so take that how you will. Overall great service and fun app to play around on.

28 April 2026
Rated 3 out of 5 stars

Interesting patterns, people, and packs.

I’ve enjoyed a lot of what I’ve pulled, but sometimes you see the same cards getting pulled over and over again until someone decides to keep the card instead of selling it back. There are times where a lot of the same card but different cert numbers are pulled at relatively the same time and that doesn’t look fun. Alternatively there are different hits sorted by like a color for the tier list. That tier has a range. For example one range may be $50-$100 and almost every card I see pulled from that tier will barely be more than $50. That doesn’t seem optimally fair. Also I’m sure this is exactly how percentages typically work, but if you notice a certain pack dropping bad pulls back to back to back, a decent pull is on its way and it seems like a lot of people open with this in mind if you pay attention to the timing of when a pack starts getting opened rapid-fire. Just interesting things I’ve noticed while using Courtyard. I’m sure I’ll notice more as I continue paying attention.

Edit: I also forgot to add at times it will temporarily take your money without giving you a pack, but you will always get that money back in a few days, just a little irritation in the process. Also sometimes you will see a card pulled with a lower market value than what it says is even possible in the odds, but when that happens they will still give a buyback offer that is equal to if it’s market value was the minimum you could’ve gotten given the odds of that pack.

21 February 2026
Rated 5 out of 5 stars

The layout is very clean

The layout is very clean. I really appreciate how easy it is to navigate. I like doing the daily spins for points. I also like the draws they do for slabs by using the points. I would truly appreciate a promo voucher if the right person sees this 🤣. I love courtyard and try to send referral links when I can.

27 April 2026
Rated 4 out of 5 stars

You can definitely get a high value…

You can definitely get a high value item for way less than it's worth. And selling back to Courtyard is very easy and convenient. When I sent my slabs home they were shipped and received within one day which is awesome.

20 April 2026
Rated 5 out of 5 stars

Great Pulls

My best pull has been a 1999 1st Es Kabutops holo and a Jp 151 Pikachu AR. Great platform, so awesome for building your slab collection.

25 April 2026
Rated 4 out of 5 stars

Easy to use platform and good customer…

Easy to use and legitimate platform with good customer service. Only knock is sometimes the pool for a tier gets low and they don’t inform you. You end up seeing the same lower value card get repulled in a short amount of time and that feels bad.

27 April 2026
Rated 3 out of 5 stars

Most everything on courtyard is really…

Most everything on courtyard is really good. The pull rates are fair and I have gotten so.e really good pulls. Only thi g that sucks about it is the point system. Its not even remotely fair at all. It cost so much points for a pack but u get a tiny amount of points per pack you buy. Its just completely unfair to get 30 points for a 25 dollar pack then charge 5000 for a free one. That's just not right.

28 April 2026
Rated 4 out of 5 stars

Overall one of the better platforms for…

Overall one of the better platforms for repacked slab experience. FMV sometimes isn't as up to date to card ladder. the percentage rates fluctuate a decent amount on the $2500 pokemon pack, which i understand is from different inventory but i think being a bit more consistent there would be optimal. i know markets fluctate on cards so its hard.. overall having the marketplace and showing most recent pulls is a plus compared to competitors. customer service responds prompt, is helpful and is responsive after work hours which is nice and impressive.

27 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look