Cormar Carpet Company Reviews 7,711

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,042 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the excellent quality of the products, often highlighting the luxurious feel and appearance of the carpets. Many commend the outstanding service received, from helpful advice in-store to efficient and professional fitting. The delivery service is frequently praised for its promptness, and the staff are consistently described as friendly, knowledgeable, and professional. However, some customers experienced issues with delivery delays, causing inconvenience. A few people were dissatisfied with the company's handling of warranty claims, mentioning that promises regarding stain guarantees were not upheld. There were also isolated reports of product defects, such as oil leaching from carpet fibers, and some found the samples received did not accurately represent the final product's color or thickness.

What people talk about most

Product

Users describe positive interactions with product, particularly praising the quality and appearance of the... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of carpets,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Delivery service

Consumers find delivery service to be positive. Many customers report quick and prompt delivery of samples,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my new carpet last month, had it fitted a couple of weeks ago, am very pleased with the quality, now it's down it's even better than I thought. The service including the fitting has been exce... See more

Rated 5 out of 5 stars

Dan Sheehans were a pleasure to deal with. Once we chose the carpet there was about a 2 week wait for it to be delivered, but knowing this we were given a date for fitting and as promised bright and e... See more

Rated 5 out of 5 stars

Ordered a few free carpet samples and they arrived quickly, well packed and with a list of nearby suppliers. No pushy sales or hundred emails following the order which was really appreciated. Carpets... See more

Rated 5 out of 5 stars

Time will tell if carpet lives up to its promise, however we are very pleased with our newly fitted living room carpet. The carpet completely changes our living room for the better! It looks so big, c... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Immediate service

Immediate service. Carpet sample was received within a few days of ordering it. Have visited local store and placed order for our new living room/, dining room combination.

25 March 2026
Rated 5 out of 5 stars

Carpet samples service is great!

Ordered 3 carpet samples and duly received them 5 days later. Upon receipt of the samples I went to my carpet store with 2 of them and promptly bought my carpet.. the carpet store even said ‘well done ‘ in getting the samples first. Recommend using Cormar!

23 March 2026
Rated 5 out of 5 stars

Really happy with carpet

Asked for samples. They sent me them immediately
I ordered carpet for lounge. It is amazing.
Deciding which colour for my hall and landing.
Fitters commented on quality of carpet. And all my visitors cannot believe how fabulous it feels. So very pleased

22 March 2026
Rated 5 out of 5 stars

So many fabulous choices.

With such an overwhelming number of carpets available, it becomes quite overwhelming trying to find a carpet of the right colour, quality and price.

Trying to get a straightforward answer from retailers is next to impossible so it takes a lot of time and will power gathering all the information you need.

One thing that stood out was that every retailer had nothing but praise for Cormar.

Next colour. Yes Cormar have an extensive range and finding a colour was a little easier because of that.

Quality. Well to be honest, most of the carpets came in two grades. Standard and elite with costs obviously varying between the two. But not much. We’d originally thought standard but the feel of the better quality for only a small price difference was for our use, well worth it.

And finally the warranty. Our carpet is bleach cleanable and warranted for 10 years.

All in all, we have a lovely carpet from a company that should suit the majority of buyers.

28 February 2026
Rated 4 out of 5 stars

Cormar wool carpet

Great quality carpet at a reasonable price . Looks and feels great now it’s down. 10 year warranty I expect it to last a lot longer.

20 March 2026
Rated 5 out of 5 stars

Good carpet and local fitting firm

Having been pleased with how our Cormar carpet laid in our sitting room about 20 years ago has survived, we decided to lay them in a couple of bedrooms. We again used Strattons Carpets Limited, a family run company in Shaftesbury, to do the work and can't recommend them highly enough.

19 March 2026

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