Amtico Reviews 400

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and durability, often noting its longevity and resistance to wear even after many years. People are also very satisfied with the service received, highlighting the helpfulness and professionalism of the staff throughout the entire process, from selection to fitting. The user experience is frequently described as faultless, with many appreciating the ease of maintenance and the aesthetic appeal of the flooring. However, some customers also noted issues with the product's quality, mentioning that it scratched or scuffed easily, or that the finish was disappointing and difficult to keep clean. A few other people also felt that the installed product did not match the sample, resulting in a lighter or different appearance than expected.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its durability, ease of cleaning,... See more

Quality

Users describe positive interactions with quality, frequently highlighting the durability and ease of... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism and efficiency of... See more

Staff

Consumers generally report positive experiences with staff. Many reviewers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process of... See more

Based on these reviews

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

you did "everything" You said. Excellent help in showroom, samples offered to help final chice. Fitted on date promised, superb fitter, small mark mentioned on completion. You came back twice with no... See more

Company replied

Rated 5 out of 5 stars

We had the Amitco Flooring fitted by a Tamworth firm SL Flooring (whole downstairs screeded first and it was flat as a pancake then sealed..very important) and we are exceptionally pleased with the fi... See more

Company replied

Rated 5 out of 5 stars

You guys were amazing I moved into a new build 5 yrs ago and have only now activated my warranty. I assumed the house builder had done this. Anyway, after explaining my situation to Amtico they... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

New kitchen floor

The team from Stafford Tiles and Flooring were so professional, the shop staff, Chris and Harley who did the preparation work on day one, and Michael who laid the floor on day two were all very helpful and considerate. A first class job, thanks to them all.
V. Evans

2 April 2026
Rated 1 out of 5 stars

Be wary of Amtico tile measurements not fitting correctly.

Spent over £3000 last month on 15 packs of Amtico Signature flooring in the large rectangle size for my open plan kitchen / lounge.
Loved the pattern design i chose ,but my experienced flooring installer had issues with some of the tiles not being exact and precisely cut at their factory .
Where the longer sides butted together neatly , the smaller sides would not fit precisely to the adjacent tile.
Amtico "customer service" simply responded by saying i should have returned tiles that did not fit precisely and they would have sent replacements, but it is not that simple when you are employing an installer for the day, he has spread the glue to the floor surface in readiness , and there could quite easily be a further issue again with any other batch they send and this then drags on for many weeks.
Would think it would be preferable if Amtico ensured at source precise equal measurements for each tile provided for a seamless and faultless service !

1 April 2026
Unprompted review
Amtico logo

Reply from Amtico

Hello, We are very sorry to hear that you are had issues with your Amtico Floor. If you would like to discuss this further please contact our Amtico Aftercare Team on 02476 861409 or via email on technical.support@amtico.com. Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 5 out of 5 stars

I would recommend Bridge Flooring

Here’s a polished, professional version of your flooring review that keeps your original meaning but strengthens clarity, flow, and impact:

---

The whole process was quick and efficient, from ordering through to the finished floor. The team did an excellent job levelling our concrete base before laying the smart‑click flooring, and the final result looks fantastic. Everyone involved was highly professional throughout.

19 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor and the service you received. Thank you!

Rated 4 out of 5 stars

We are delighted with our new Amtico…

We are delighted with our new Amtico flooring, it was promptly delivered to our suppliers who were then able to book our fitter. The flooring ordered is exactly the same as the sample we chose. It feels good quality and cleans brilliantly. Very very pleased and will be looking at buying more flooring for our bathrooms.

25 March 2026
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Reply from Amtico

Hello, thank you for your review! We are so pleased to hear you are happy with your Amtico floor!

Rated 5 out of 5 stars

Spacia Wood Honey Oak Barnwood

We have Amtico flooring through most of the downstairs part of our house and we're so pleased with it. We just had a further room done and have used the same Spacia Wood Honey Oak Barn wood tiles as the rest of the house. It is a seamless finish from room to room. It's really durable and easy to clean. I worried at first it would feel cold underfoot but it doesn't. I love real wood but we thought it might get easily dented, so we opted for LVT. Looks great and will last a long time!

19 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Quality

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wear amazingly with family life,children ,dogs,wheelchair!
Brilliant choices to suit all tastes.Expensive but proof is 20 plus years down the line in the heaviest use areas.

25 March 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Very good experience.

Very helpful and patient staff in store, everything went smoothly with the man who came out to measure up and the fitters who put the floor down. Very happy with the floor.

25 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used McDonald Flooring to fit Amtico in our home. Superb quality flooring along with fabulous fitters. Would throughly recommend

18 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you!

Rated 5 out of 5 stars

Lovely high quality LVT flooring

I had a local flooring store fit Amtico spacia herringbone in muted oak for my kitchen/dining and hallway and it looks fantastic. Very good quality floors with a lovely selection of colours. Very pleased with the result.

13 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

We had the Amitco Flooring fitted by SL Flooring Tamworth

We had the Amitco Flooring fitted by a Tamworth firm SL Flooring (whole downstairs screeded first and it was flat as a pancake then sealed..very important) and we are exceptionally pleased with the finish and quality of the flooring we wanted flooring that didn't just last for 5 years and would then need replacing but a flooring that would last 20+ if required and that's what this flooring feels like...and its guaranteed for 20 years..

13 March 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Great flooring

Great flooring, looks fantastic and is fantastic, that's why we have ordered our front room Amtico flooring as well.

13 March 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

Kitchen flooring

The flooring quality is excellent the look is great the company Greens and their gutter did a great job. Sometime soon we will do the next room

13 March 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 1 out of 5 stars

Disappointed customer

The flooring (Spacia Iced Oak) was installed in my new house at a significant additional cost, which I was happy to pay thinking that it would give the property a WOW factor. Instead I am left with a dull, dirty looking floor covering that never looks clean despite my best efforts. The flooring is just 4 weeks old! The finish is very very disappointing
I would not recommend.

13 March 2026
Amtico logo

Reply from Amtico

Hello,
We are very sorry to hear that you are unhappy with your Amtico Floor. Please contact our Amtico Aftercare Team on 02476 861409 or via email on technical.support@amtico.com who will be able to discuss this further. Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

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