Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest de... See more
Company replied
The courier BF NH0I was very polite and brought my order around the back of my property with no problem. I only ordered this the day before from Wickes and was able to get it delivered within 24 hours... See more
Company replied
Just had my first delivery from Citysprint...and they were very impressive ! Unlike most delivery companies these days.. the driver actually knocked the door.... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely polite and helpful
M039 was very polite and respectful, handled my fragile package with great care and carried it to the back of the house. Excellent experience overall!
4 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent experience! It's wonderful that our team member was polite, respectful, and handled your fragile package with such great care.
Best Servce Ever
As always delivery on time. Such a friendly and professional courier, M039. Remembered previous deliveries which makes excellent customer trust. Dropped off where I wanted.
4 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our courier was friendly and professional! We appreciate your kind words about their excellent service and trust.
Great delivery services
Dan has been on time and make sure to deliver my package in hand. Thank you
4 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our team member ensured your package was delivered safely into your hands. We appreciate your positive feedback!
The delivery person was extremely…
The delivery person was extremely helpful and very polite 10/10
The courier reference is M309
4 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our delivery person was extremely helpful and polite. We appreciate you sharing your positive experience!
So33 J Ross
My parcel was delivered by SO33, J Ross. Friendly guys, quick and easy delivery and were able to carry it to where I needed it.
4 August 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you had a positive experience with your delivery! It's great to know that our team was friendly and helpful in getting your parcel to where you needed it.
Reply from CitySprint
We're so happy to hear that our service was on time, quick, efficient, and polite! We appreciate your positive feedback very much.
Kept me upto date with my delivery and…
Kept me upto date with my delivery and was well inside the delivery window.
Driver was very polite ( M039 ).
Very good experience!
3 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you were kept updated with your delivery and that your driver was polite. We appreciate your positive feedback!
Excellent delivery service
Excellent delivery service he put 10 bags of stones from Wickes on the area it was going,down a long drive into garden.excellent
3 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience and that our team went above and beyond to place the stones exactly where you needed them. Thank you for your kind words!
Fantastic delivery person
The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest delivery person I have had in a very long time. Please give him a pay rise.
3 August 2026
Unprompted review
Reply from CitySprint
We're happy to hear you had such a positive delivery experience. It's wonderful to know our team member was so helpful, pleasant, and kind, and that they placed your delivery exactly where you needed it. We truly appreciate your kind words!
Thank you Mariusz for a very friendly…
Thank you Mariusz for a very friendly and fast delivery 😊 items left where asked, super helpful
3 August 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was friendly and fast, and that your items were left where you asked. We appreciate your wonderful feedback!
Courier brought items to my door was on…
Courier brought items to my door was on time polite and efficient 5🌟
3 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our courier was polite and efficient. We appreciate your positive feedback!
Reply from CitySprint
We are so glad to hear that you had a positive experience with our prompt delivery and friendly service! We appreciate you sharing your kind words.
The courier (NH42)
The courier (NH42)
was extremely helpful and polite a credit to the company
31 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery experience was positive and that our courier was extremely helpful and polite. We appreciate your kind feedback!
The delivery driver
The delivery driver, NH42 was extremely helpful and polite. Even complimenting our garden. He is a credit to City Sprint and I would gladly order from Wickes again in future. Thankyou for a very prompt delivery and excellent service.
1 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your positive experience and that your delivery was prompt and the service excellent! We appreciate your kind words about our delivery person's helpfulness and politeness.
Great service and professionalism…
Great service and professionalism displayed by LS38. Was really pleased with the service recieved.
1 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you experienced great service and professionalism! We truly appreciate your positive feedback and are glad you were happy with the service received.
10/10
I’ve had Norman deliver for me numerous times. He’s approachable, polite and willing to drop your order wherever you ask. Could speak better about him. 10/10.
1 August 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about your positive experiences with our delivery service. We truly appreciate your kind words about our team member's professionalism and helpfulness. Thank you for sharing your wonderful feedback!
M039-
M039-
Lovely driver, really helpful and polite helped me put the delivery where it was needed.
Thank you
31 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our driver was lovely, helpful, and polite, assisting you with your delivery. Thank you for sharing your positive experience!
Reply from CitySprint
We appreciate you letting us know that our team member was friendly and helpful! We are so glad you had a positive experience.
The delivery man SC64 was lovely very…
The delivery man SC64 was lovely very helpful on taking the item back to the stirling store, spoke to Sean in stirling store and refunds been done excellent service thanks
31 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about your positive experience with our team and the smooth return process. Thank you for sharing your kind words!
Delivered on time very helpful
Delivered on the day I picked. Driver was very helpful and put the bags where o wanted them cannot fault !
31 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear your delivery arrived on the day you picked and that our driver was very helpful, placing the bags exactly where you wanted them. We appreciate your positive feedback!
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