CCI Personal Insurance Reviews 381

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Put in a claim for workers comp but whole process was a nightmare. Never had the operation as being a single mum couldn't take 2 months time off work. Now the claim has been cancelled. The clai... See more

Rated 4 out of 5 stars

Automated system of payment (29 Ap 2019) worked well; BUT: * I expected an email confirmation; * I hav since received a hard copy reminder re 10 May (I think), but that’s probably snail mail.... See more

Rated 2 out of 5 stars

CCI is underwritten by Allianz Insurance. After 10 years of paying premiums on one house and 2 on another, I finally needed to claim. Allianz made an assessment, determined an amount and then simp... See more

Rated 4 out of 5 stars

My husband and i had a motor bike accident, I was covered because the word fracture was used in my diagnosis. However my husband badly damaged his shoulder which required expensive surgery and was n... See more

Company details

  1. Personal Insurance Company

Information provided by various external sources

At CCI, we believe in giving back to the community. Our profits are used to help support and develop a wide range of Catholic initiatives, from well-known charities and welfare agencies, to smaller organisations and individuals who make a positive difference around the world. If you’d like to help us help others, while still enjoying peace of mind from one of Australia’s biggest insurers, visit our website or call to learn more about our Insurance options, and our dedication to the Catholic community. Together we can help Catholic projects grow!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

381 reviews

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Rated 3 out of 5 stars

My car just needed to fix the damage…

My car just needed to fix the damage from accident and the body shop did not paint the same color of the car and the Allianz assessor stand on the body shop crash repair to force me if not pay the excess then can not get the car .we need the car so we have to pay .I think you should have independent assessor to come to assess for me .Thanks

14 October 2020
Rated 4 out of 5 stars

It's my first time with CCI Personal…

It's my first time with CCI Personal Insurance. So far I'm happy with all relevant stuff regarding my insurance. Customer Service staff is extremely friendly and responsive to all requirements.Hope it'll be that way in the future.

14 October 2020
Rated 5 out of 5 stars

Dollars

As being a pensioner money only spins so far,so the savings was huge and much appreciated, also the ease of doing it on line i was not hasseled.

14 October 2020
Rated 5 out of 5 stars

I haven’t to-date made a claim

I haven’t to-date made a claim, however any calls I have made the staff have always been helpful and answered my query to my satisfaction. Customer service is of high importance to me, 5 star in my opinion.

14 October 2020
Rated 3 out of 5 stars

Settled in a timely fashion.

The claim was settled in a timely fashion, however I had to point out that there were multiple injuries and the claim had to be amended accordingly. I'm glad I kept copies of all that I sent in so I could clarify the claim. Just disappointed that it wasn't dealt with the first time and I had to sort it out. But as I said settled in a timely fashion.

14 October 2020

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