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CarMoney Reviews 

4,641
•
TrustScore 4.5 out of 5

4.7

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Looking at 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive approach throughout the process. Many people highlight the excellent customer service, noting everything was explained clearly. Reviewers often mention the quick and efficient service, appreciating consistent communication and updates, making the overall experience easy and stress-free. However, some people were dissatisfied with communication and support after the initial deal. These customers reported being ignored, experiencing a lack of response to inquiries, or finding the company unhelpful when issues arose with a purchase or refund.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as exceptionally helpful,... See more

Service

Reviewers mention positive feedback about service, with many describing it as brilliant, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, attentive, and quick... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, quick, and... See more

Response time

Users describe positive interactions with response times, with many customers reporting quick approvals for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service very professional 👏 👍. I'm very happy customer I was approved for finance in matters of hours . I'm speechless how good this company is. I would recommend anyone who's looking for... See more

Rated 5 out of 5 stars

Diogo is an absolute legend After being let down by more than 1 dealer Diogo kept on looking for the car I wanted and eventually came out with a cracker and a really good finance agreement for me.... See more

Rated 5 out of 5 stars

I have found the company via Google search and from the beginning to the end they're amazing. Very helpful, attentive and quick. The whole process of helping me to get my finance was superb. I highly... See more

Rated 5 out of 5 stars

Process was so simple from start to finish. My ninja was Josh who was friendly and helpful. Was very impressed with the service and communications. Was given various option. Would definately recommen... See more

Company details

  1. Car Finance and Loan Company

Written by the company

You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(4,641)

2,281 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent!

Yes. Definitely 5star because from the start of transaction until the end, I will always be guided by them. Very approachable people and always ready to help you and willing to answers questions. Thanks a lot🙏

8 July 2026
Unprompted review
Rated 5 out of 5 stars

For me the process was quick and easy

For me the process was quick and easy. They didn't spend too long on the phone and hassle you with constant callbacks. They just did what they said they were going to do and did it quickly. Happy with the car and the service.

2 June 2026

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