The location of the car hire pick up at Auckland airport (Holiday Inn) was ideal and a petrol garage just down the road to fill up in return. The pick up procedure was a little confusing but once dire... See more
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About www.carflexi.com
Written by the company
24 /7 Customer service
We are happy to assist you at any time. Call our customer care team, use our online Live-support or Email us Our team is 24 hours a day 365 days a year available for you!Rental Cars with CarFlexi.com
Written by the company

- Exclusive deals guarantee the best value for money rental cars.
- We have access to exclusive lowest prices and free add-ons. Our smart booking search engine will ensure that we pass those savings on to you! We will show you the best and cheapest price for your rental requirements to help you find your ideal car.
- Local Car Rental Expertise Brought To You
- We believe everyone should have a memorable and enjoyable experience with their car rental. For that reason we have selected suppliers that are friendly and helpful, reputable and have in-depth local knowledge to ensure you get the best out of your rental.
- Make an informed car rental choice
- Our mission is to help people pick the right rental. Before you book, we will show you everything you need to know. Past customer ratings, what's included and pick-up information, we give you all the facts, so that you can make the right rental choice for you.
No Cancellation Fees Up To 48 Hours Before Pick Up.
Free Cancellations For Up To 48 Hours Before The Rental Starts

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great dtel and flexible booking process…
great dtel and flexible booking process and happy
The payment was made 3 time due "the…
The payment was made 3 time due "the inactivity"...
The fees were misleadind
The fees were presented the way to mislead me. The site presented a fee with full insurance (but on the last step it turned out that the full insurance almost doubles the price...)
the booking is simple and strait…
the booking is simple and strait forward. the price is also competitive.
You didn’t mention wich terminal we can…
You didn’t mention wich terminal we can pick up the car when we do reservation .
I arrive terminal 2 and you give me a car terminal 1
Very easy process to book a car hire at…
Very easy process to book a car hire at Belfast International airport and the cheapest price as well!
May use AI-assist with repliesRead more

Reply from www.carflexi.com
Can’t say enough about how easy the booking process was
I was hesitant at first to use them as had never heard of CarFlexi but after my first experience I will ALWAYS use Carflexi anywhere they are available. My first booking I had to cancel and the process to cancel was easy and I got my refund back in 5days. I rebooked a few weeks later and the price was very reasonable and the rental car company was great. Thank u CarFlexi
Everything went smoothly and nothing to…
Everything went smoothly and nothing to hold back for the experience I had.
Check in to collect Rental Car
Check in. Absolute abysmal service. Arrived at the desk at 2230hrs, attendant had no English. He emailed me a check in form,clearly didn't want to do feck all to be honest. I could not complete online as it required a "Tax Code" when I questioned him he didnt even look at me and I mean zero eye contact, being ignored like that is very unprofessional and in a strange country i would have expected much better, I had to raise my voice and Google translate to him "what am I do now"? He shrugged his shoulders as did the other attendant. Eventually he proceeded to go onto his computer to manually check me in, which I might add he hadn't a clue how to do, I ended up using translate camera and typing in all the details across the counter for him.
After 45min or so we eventually got the car.
The Car. Vehicle was fine, did the job for us 100%.
The Checkout. Met a really nice attendant who greeted us with a handshake and wished us a happy Easter, had good English and had the car signed back in and my security deposit back In my account in minutes.
Can I advise that you check the location on Google maps. Using maps a WAZE we ended up on a dead end. Not sure if other people suffer the same but we had 2 phones going and both brought us to the wrong place. It was merely intuition that we went down other streets and found the depot.
Easy to book
An extremely easy booking process and…
An extremely easy booking process and system to work through, allowing me to choose the vehicle and timings without stress
easy to do up to now always satisfied…
easy to do up to now always satisfied with the vehicle service and admin friendly staff
why change i will support them
Easy booking and several cars to chopse
ease of booking
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