The location of the car hire pick up at Auckland airport (Holiday Inn) was ideal and a petrol garage just down the road to fill up in return. The pick up procedure was a little confusing but once dire... See more
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About www.carflexi.com
Written by the company
24 /7 Customer service
We are happy to assist you at any time. Call our customer care team, use our online Live-support or Email us Our team is 24 hours a day 365 days a year available for you!Rental Cars with CarFlexi.com
Written by the company

- Exclusive deals guarantee the best value for money rental cars.
- We have access to exclusive lowest prices and free add-ons. Our smart booking search engine will ensure that we pass those savings on to you! We will show you the best and cheapest price for your rental requirements to help you find your ideal car.
- Local Car Rental Expertise Brought To You
- We believe everyone should have a memorable and enjoyable experience with their car rental. For that reason we have selected suppliers that are friendly and helpful, reputable and have in-depth local knowledge to ensure you get the best out of your rental.
- Make an informed car rental choice
- Our mission is to help people pick the right rental. Before you book, we will show you everything you need to know. Past customer ratings, what's included and pick-up information, we give you all the facts, so that you can make the right rental choice for you.
No Cancellation Fees Up To 48 Hours Before Pick Up.
Free Cancellations For Up To 48 Hours Before The Rental Starts

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Excellent service
Ease and good price
Cautious traveller
I was dubious at the beginning but am really happy with the whole process. I would recommend
You didn't answer my mail regarya…
You didn't answer my mail regarya problem with the reservation
I always use carflexi to book a car,and…
I always use carflexi to book a car,and do it very often.They are fast,reliable and at best market price
Straightforward and easy to navigate.
I am writing to express my…
I am writing to express my dissatisfaction with the assistance I received from your customer service team.
I had specifically requested the car rental provider’s address at Heathrow, as well as their email contact. However, your representative, Asha, declined to provide this information and instead told me to follow the designated meeting point instructions.
This was not helpful to my situation. As I will be traveling with multiple pieces of luggage and a senior person, it would be highly inconvenient for me to take buses from Terminal 4 to Terminal 5 and then transfer again. I had intended to arrange an Uber directly to the rental location, which is why I requested the address.
I also asked for the company’s email address so that I could contact them directly if the information was not available on your end. Unfortunately, this request was also not accommodated.
I would appreciate it if you could provide the requested details promptly. Additionally, I hope you will take this feedback into consideration to improve the level of support provided by your customer service team.
Thank you for your attention to this matter.
Yours sincerely,
Good prices
Just to Speed up support time by email.
The car was excellent quality
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