Very knowledgeable and informative sales advisor Joe Brennan at CareCo Cheltenham helped us to select the right walker for my mum today. We didn’t feel rushed or oversold as you can sometimes when you... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion

Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk

Our Big Summer Sale is now on!
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Sales person Lorraine was very kind…
The Sales person Lorraine was very kind and helpful to advise me which was the best product for me.
May use AI-assist with repliesRead more
Extremely helpful
Angela listened to what we were looking for wasn’t pushy, discussed the options and was very helpful. We went away and phoned the next day to order a mobility scooter. Just the job! Thanks Angela at CareCo Exeter.

Reply from CareCo
Very attentive
Very attentive, informative and friendly. Sian first offered me water to drink before giving me all the relevant information on the chair I wanted to buy.

Reply from CareCo
Sales at Warrington branch
Sales person was friendly and helpful.
She was patient with showing the products and also how to dismantle the mobility scooter and get the parts fitted neatly into the boot of the car.
Products were expensive though.

Reply from CareCo
Jason and Julie at Hilliers CareCo were…
Jason and Julie at Hilliers CareCo were so helpful fixing my brakes. Great service.

Reply from CareCo
I find careco a great company
I find careco a great company. It’s a bonus to get vat relief on certain items. I’ve ordered quite a few useful gadgets and aids for around the house, it helps make life a little safer and easier.
I’ll continue to purchase from then when needed for sure.

Reply from CareCo

Reply from CareCo

Reply from CareCo
Excellent Customer Care.
Excellent Customer Care.
Visited Marriott Close, Norwich today with view to purchasing new wheelchair. Karen demonstrated several different models and was helpful in guiding me in the right direction to finalise a purchase.
My current chair was difficult to open/close and another lady, whose name I did not catch, was most helpful in closing down my chair to enable it to be put in to the boot of my car.
Thank you both for your advice and help.
Excellent service
We were seen by Andrea. She was very friendly efficient and helpful. She spent time helping us to choose a wheelchair and we were not rushed at. There was no attempt to persuade us to buy the expensive which does happen elsewhere.
We were grateful for her time and effort
Very good staff all of whom were…
Very good staff all of whom were helpful and knowledgeable and in no way pushy! I could try out various mobility scooters until I chose the one most suitable for me.First class service
Lovely staff
Lovely staff, clean show room, able to try products. Clear on the extras you may want to get various insurance options. Simple buying process.
Heather was our sales person and she was warm and friendly. We were unsure of delivery times but less than an half an hour of leaving I got a text to say my delivery will be the next day. That is impressive.
I cannot speak too highly of Tom and Carego.
The patience of one of the assistants, Tom, was endless! I made three visits because I couldn't make up my mind as to which chair I preferred but on each occasion, Tom was Great! Nothing was too much trouble.
Good Service From "CareCo".
I have to say that the experience we received was first class.
Sadly the bath seat was to big for lour bath. I returned the seat to CareCo.
The quickness of the refund was so quick and I was very pleased.
That proves that CareCo is a good friendly company.
Thankyou CareCo.
Exceptional service
Exceptional service, professional, clear and informative advise helped us with our scooter purchase at Brierly Hill showroom.
I wanted a walking frame
I wanted a walking frame, and from the time we walked in we were extremely well looked after by Jim Flanagan. He showed us, and explained, several different models, allowing me to wander around the showroom with each, until I had made my decision. A lovely showroom, extremely well stocked. Very many thanks
Haven't received item yet as only as only ordered 15mins ago!
Haven't received item yet as only
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







