After a somewhat apprehensive start,we visited our local showroom. We never once felt pressurised into buying anything, and we're treated with complete respect, by knowledgeable staff. We didn't buy t... See more
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Review summary
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Reviews shaping this summary
What a lovely trip to our local CareCo, our first time being there and Heather and Spencer made my mother shopping experience really easy. We needed a wheelchair quickly as my mother's chair was un... See more
Company replied
Excellent service from CareCo Camberley,Tom was our sales person who asked what we were looking for and our requirements, he then showed and allowed us to try various wheel chairs. Toms knowledge was... See more
Made our second visit to CareCo at Ferndown. Very helpful assistance from staff members Shane and Tim. With their help we selected a rollator to assist my wife with her mobility issues. There was a la... See more
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Big Summer Sale is now on!
4.9
Excellent
73K reviews
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Served by a lovely gentleman well…mannered gave me a cuppa while waiting
Served by a lovely gentleman well mannered helpful
15 July 2026
People friendly and helpful
People friendly and helpful. Chairs we bought comfortable and well made.
4 February 2026
Alfie was extremely helpful and very…
Alfie was extremely helpful and very polite.
The customer service were understanding for my needs, thank you very much
16 July 2026
Andrew
Andrew, the salesman, was very helpful with information and advice, and he made the whole process easy and straightforward. Thank you.
16 July 2026
Christine was very helpful and polite…
Christine was very helpful and polite and answered all my questions fully. I was able to explore and try out wheelchairs before I made a decision. Visiting the showroom also enabled me to view products before purchasing. Delivery was next day. Thank you
9 July 2026
Very good experience
Very good experience. Great selection of mobility scooters
David was very helpful and nothing was too much trouble for him. He is very knowledgable
Ordered scooter one day and delivered the next !!
Good not have ask for anything better and woul highly recommend CarreCo
15 July 2026
Nothing to much trouble
Great service from Jasmine for my telephone order … explained everything I needed to know before ordering
16 July 2026
I found Bob in CareCo Peterbrough to…
I found Bob in CareCo Peterbrough to be extremely helpful, courteous and engaging when providing information and answers to my questions. I was more than happy with the product and service provided. Overall Bob provided a very positive experience.
16 July 2026
Very helpful honest staff.
16 July 2026
Excellent sales woman
Excellent sales woman, non pushy and very informative. Good choice options & very efficient delivery
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from CareCo
Good afternoon, J Starmer,
Thank you for taking the time to leave a review. We’re pleased you had a positive experience, and if there’s anything we could have done to make it exceptional, I’d welcome your thoughts at Support@CareCo.co.uk.
Warm regards
Ellie
Helpful assistance given when placing…
Helpful assistance given when placing my order, and very pleased with my purchase.
13 July 2026
The Salesperson Jose was very…
The Salesperson Jose was very understanding of my requirements and helped select and demonstrate the appropriate wheelchair for my wife.
16 July 2026
Mobility scooter buying experience
Although possibly not the cheapest place buy from, the knowledge and helpfulness of the staff at the Canterbury store makes Careco a pleasant shopping experience. Also, we were given a 3-5 day delivery window and our item arrived next day. Delivery information was also top notch Via tracking and a phone call one hour before they arrived.
15 July 2026
Third time using company.
Third time using company.
Website easy to use, excellent communication throughout full process and delivered as expected.
Would highly recommend
15 July 2026
friendley staff
The person that dealt with myself and my grandaughter was very helpful, friendly and not one bit pushy he helped us, showed us the scooters and let me try two outside.
15 July 2026
Served by a very helpful assistant
Served by a very helpful assistant. Had time for us and was able to provide us with what we needed
16 July 2026
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