Renewed for another year, but had to start again, policy didn’t roll over, then direct debit was refused... final got it sorted, but then after renewing got about t 6 emails telling me my policy was r... See more
Company replied
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See what reviewers are saying
I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the... See more
Company replied
Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and c... See more
Company replied
I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.
Company details
Information provided by various external sources
Providing premium gadget insurance at competitive rates. We believe that buying insurance should be simple, easy, straightforward and affordable. Our wide selection of covers is designed to meet multiple needs and budgets. All claims are handled in the UK. Operations regulated by the Financial Conduct Authority. Instant quotes 24/7 available online.
Contact info
4.5
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Captain Cover
Dear Hayley,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We do invest a lot of time and expertise to maintain a user-friendly platform whilst remaining highly competitive at the same time.
Kindest regards,
Captain Cover Team
Great 😁😁😎 all good #1
It was really easy to sign up and they insured me straight away
15 April 2017
Unprompted review
Reply from Captain Cover
Dear Kathleen,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
It is always nice to learn when we are on top of someone's list.
Kind regards,
Captain Cover Team
Easy to purchase and setup
Easy to purchase and setup. No messing around and easy interface. Will see if the viewpoint changes should I need to make a claim
13 April 2017
Unprompted review
Reply from Captain Cover
Dear Mark,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We hope that you enjoy using your device without any problems but if you ever need us, we'll always provide assistance.
Best wishes,
Captain Cover Team
Brilliant, quick and hassle free.
13 April 2017
Unprompted review
Reply from Captain Cover
Dear Carolina,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We really loved your straight-to-the-points review.
We wish you best of luck for the future!
Kindest regards,
Captain Cover Team
Easy to set up and easy to make the …
Easy to set up and easy to make the payments. Great value
13 April 2017
Unprompted review
Reply from Captain Cover
Dear Samuel,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We have teamed up with Pay Pal now and offer even more options for easy & safe payments online.
We wish you all the best for the future!
Kindest regards,
Captain Cover Team
Great will recommend to others
3 April 2017
Unprompted review
Reply from Captain Cover
Dear Shahin Ahmed,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
It is indeed rewarding to learn that our customers rate us as "great" and will recommend us to others.
Best wishes,
Captain Cover Team
Repair to damaged Samsung Galaxy S6
Top marks for customer service and quality of repair. Excellent in all aspects and nice people to deal with. Thoroughly recommend
27 March 2017
Unprompted review
Reply from Captain Cover
Dear Mark,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service and handling claims is no exception to the rule.
Still, nothing validates our efforts better than a grateful message from a satisfied customer who would thoroughly recommend us.
Thank you once again and we wish you all the best for the future,
Captain Cover Team
awesome!!
Brilliant service, no reservations & my friends & family have now insured their phones with Captain Cover too!
26 March 2017
Unprompted review
Reply from Captain Cover
Dear Crystal,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always aim to provide great level of service and are very happy to learn about your family and friends as well.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear CK,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
Yes, we have found from experience that excellent service brings lots of happy customers our way.
Kindest regards,
Captain Cover Team
setting up my insurance
Ifound your on-line set up easy to follow and hope should I need to make a claim and that also will prove as easy
24 March 2017
Unprompted review
Reply from Captain Cover
Dear Audrey,
Many thanks for choosing Captain Cover and providing us with your feedback.
We hope that you will enjoy using your device(s) without any problems at all but if you ever need us in the future, we'll always make sure to provide assistance.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Christine,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We are always aiming to provide value for money and quality service.
Kindest regards,
Captain Cover Team
Mobile phone cover
The site was well laid out.. easy to understand... and costing were clear and precise. Can't comment on anything else as never needed to make a claim so can't comment any further.
23 March 2017
Unprompted review
Reply from Captain Cover
Dear Gail,
Many thanks for choosing Captain Cover and providing us with your feedback.
If you ever need us in the future, we'll always be available to assist you.
Kindest regards,
Captain Cover Team
Great product
One of the best priced for gadget cover, if you have an iPhone or similar android phone this is a great product at the best price around.
23 March 2017
Unprompted review
Reply from Captain Cover
Dear Earl,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We are aiming to always remain competitive and maintain great levels of service and assistance.
We wish you all the best,
Captain Cover Team
Reply from Captain Cover
Dear Heather,
Many thanks for choosing Captain Cover and providing us with your feedback.
We hope that you'll stay with us for long and if you ever need our assistance in the meantime, we'll always be available to assist you.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Adam,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We have invested a lot of time, efforts and expertise in order to maintain a customer-friendly platform on our website.
We are really happy that you found it helpful and would use it again.
Kindest regards,
Captain Cover Team
Great value and great cover!
Great choice of cover levels and good prices for all. Also got an extra 10% off with a voucher code which is amazing
23 March 2017
Unprompted review
Reply from Captain Cover
Dear Jasmine,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to provide a wide selection of covers while striving to remain competitive at the same time.
Kindest regards,
Captain Cover Team
Money Saving
I luckily haven't to claim! (touch wood)
I was previously paying quite a lot for my phone insurance.
After visiting a comparison site and reading some very good reviews, I decided to switch to Captain Cover.
I am very happy with money I have saved in switching!
22 March 2017
Unprompted review
Reply from Captain Cover
Dear Holly,
We do believe that buying insurance should be easy, straightforward and affordable.
In order to remain competitive, we regularly undertake benchmarking and your review validates the hard efforts of our dedicated staff.
Thank you for choosing Captain Cover and if you ever need us, we will always be available to provide assistance.
Kind regards,
Captain Cover Team
Iphone SE Cover
I purchased the above for my daughter's phone and went on a comparison site to check. Captain Cover came out as the most reasonable with full cover, their website was also easy to get around and was clear in their instructions.
I would recommend them
22 March 2017
Unprompted review
Reply from Captain Cover
Dear Sarah,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always appreciate reviews from well informed consumers who decide to join us based on the findings of their own research.
We wish you all the best for the future.
Kind regards,
Captain Cover Team
Reply from Captain Cover
Dear Customer,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
As we operate within a well regulated industry, it is essential that we always maintain great levels of service and assistance.
We wish you all the best.
Captain Cover Team
Reply from Captain Cover
Dear Peter,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always aim to provide great level of service and value for money.
Kind regards,
Captain Cover Team
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