Bunty Pet Products Limited Reviews 

3,336
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Pet owners consistently praise the exceptional quality and superior comfort of the pet beds, noting that their beloved animals adore snuggling into them daily. Many buyers are also thrilled with the very fair prices and the remarkably fast shipping times that bring packages right to their front doors. Though some customers experienced minor frustrations, mentioning that sizing guidelines did not always match the physical measurements of the products. A few reviewers also noted occasional delivery delays or instances where the wrong item size was accidentally sent to them.

What people talk about most

Product

Clients share positive opinions on product, highlighting the fantastic quality, plush comfort, and reasonable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the dog beds and coats are... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting speedy arrivals and... See more

Price

Customers expressed great satisfaction regarding the affordable prices, consistently praising the excellent... See more

Order

Users describe positive interactions with order, highlighting easy ordering processes, great value, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cosy Couch Mattress Dog Bed - Large Don't often leave reviews but on this occasion felt it wholy necessary. Purchased on Wednesday afternoon arrived just after lunch time Thursday (next day). Sup... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery and returns from Bunty and a very nice doggie padded warm jacket that keeps my dogs tummy dry and clean. It’s quite lightweight and dog is happy to wear it, doesn’t feel cumbersome... See more

Company replied

Rated 5 out of 5 stars

Was a last minute purchase which advised delivery before Christmas and so it was. Excellent ! Was a little concerned when Evri flagged up as Courier but they pulled it off smoothly and professional... See more

Company replied

Rated 5 out of 5 stars

There was an oversight on our order the bed arrived without being personalised. However one phone call and within the hour a returns note and label was emailed to me and confirmation our order w... See more

Company replied


Company details

  1. Pet Store

Written by the company

At Bunty Pet Products, we understand that pets are family. Since 2015, we've been crafting premium pet supplies designed for real life with real pets in mind. Our luxury pet beds are designed and handmade in-house here in the UK, ensuring exceptional quality that sets us apart. We offer a comprehensive range including snug dog beds, secure dog harnesses, reliable dog collars, cosy dog crates and covers, and pet grooming kits for muddy adventures. Every product is extensively tested and wagging-tail approved. We maintain incredible prices that make premium pet care accessible to all. All orders are delivered direct from our UK warehouse via trusted couriers with free delivery options. Our dedicated UK-based customer support team is available Monday through Friday, 8am to 4pm, ready to help with any questions. With nearly a decade of experience, we're here to support you and your beloved companion every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(3,336)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been buying Bunty harnesses for years…

Been buying Bunty harnesses for years and the are great value for money and are wash able .
Cheapest place I have seen them and quick delivery.

29 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We appreciate you taking the time to review us!

Thank you,
Bunty Pet Products

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered next day. Our dog loves the bed, was snuggled down within 30seconds of unpacking.

2 October 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We are so pleased to hear that your fur baby is loving their new bed!

Thank you for your review!

Bunty Pet Products

Rated 5 out of 5 stars

This was my first order

This was my first order, excellent choice of dog beds at a good price and free delivery which was really fast. Would happily recommend and buy again
Thank you

29 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

Thank you for taking th time to review us!

We are pleased to hear this!

Bunty Pet Products

Rated 5 out of 5 stars

I absolutely love this harness

I absolutely love this harness. My dog has 4 colours now. Easily put on and secure. Very fast delivery great price. Great company.

30 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We love to see this!

Thank you for reviewing us!

Bunty Pet Products

Rated 1 out of 5 stars

The delivery is poor

The delivery is poor, I made the order one week ago , it looks like Evri took it over, but they are not rushing to deliver the parcel. I just feel cancelling the order

30 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We are sorry to har that there was an issue with your delivery.

Our customer service team are available to assist with any issues and have reached out to you.

We hope to hear from you soon!

Bunty Pet Products

Rated 5 out of 5 stars

Wow.

Wow.
I have been searching for so long to find a bed suitable for my dog. Search is over! What a beautiful bed, so soft and loads of comfort. Plenty of room for him to move about in. I have never seen him looking so comfortable in a bed. Outstanding service. Fast free delivery too. I really cannot recommend highly enough.

29 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

Thank you so much for your lovely review!

Bunty Pet Products

Rated 5 out of 5 stars

Our dog loves her new bed

Our dog loves her new bed

29 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello!

We are so pleased to ear that your fur baby is loving their new bed!

Thank you for your review.

Bunty Pet Products

Rated 3 out of 5 stars

Double check the sizes

Reading the reviews I decided to go for a X Large for my French Bulldog, it is far to big for her and she ends up sleeping at the side of the bed more or less under the padded mattress as this moves and doesn’t stay in shape.
Disappointed

29 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We are sorry to hear this.

We do provide full dimensions for each size on our product page.

We would be more than happy to assist with anything and have reached out to help.

Thank you,
Bunty Pet Products

Rated 1 out of 5 stars

Extremely disappointed with this…

Extremely disappointed with this product and the company. I bought the Cosy Couch Mattress Dog bed for my 5-month-old puppy. Within just a few hours the seam split, my puppy pulled out the stuffing and even ate some of it. For something advertised as “tough” and resistant to damage, the quality is shockingly poor.

What made the experience even worse was the customer service. Instead of showing any concern or empathy, they dismissed my complaint and refused to take responsibility. I was left with a damaged, unsafe bed and a puppy that could have been harmed.

The product is not durable as advertised, and the company is not interested in helping their customers. I would not recommend buying from them.

19 September 2025
Unprompted review
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,


We were sorry to hear that you are dissatisfied with your order.


Upon contact you had noted that you had purchased the item as this advertised as chew-proof, which was required for your pup.

While we note bed is crafted from a tough water resistant canvas to reduce accidental damage from claws and chewing, we do not advertise that the bed is chew proof as we do not manufacture chew proof beds. The tougher canvas material used as opposed to our cotton polyester beds is much more durable and resistant to clawing and chewing but is not chew or claw proof.

While we understand at times pups can be a enthusiastic with their beds, we cannot be held liable for damage caused to product when a pet is enabled to chew this.

We are sorry that we were unable to provide the resolution you had wanted, however, our customer service team had advised you to the best of their ability and do appreciate any feedback.

Kinds regards,
Bunty Pet Products

Rated 3 out of 5 stars

Bed for dog nice but expected more…

Bed for dog nice but expected more padding and a washable removable cover oh well. Also took 5 days to get here definitely not the intended next day delivery.

1 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We are sorry to hear that there was an issue with your order and woudl be more than happy to help with this.

We have reached out to assist with this via email.

We hope to hear for you soon!

Thank you,
Bunty Pet Products

Rated 5 out of 5 stars

My Dog Loves it!

I’m so pleased with the dog bed I ordered, it looks great and my dog absolutely loves it. I’d definitely order from here again.

7 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,


Thanks so much for you lovely review!

Bunty Pet Products

Rated 5 out of 5 stars

Amazing bed made to a very high…

Amazing bed made to a very high standard would bye any other bed now would definitely recommend your pooch will not be disappointed nether will you

7 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello, Thank you for taking the time to review us!

Rated 5 out of 5 stars

Bed was exactly as described

Bed was exactly as described, decent quality for the price and delivered promptly.

29 August 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

Thank you for taking the time to leave us a review!

Bunty Pet Products

Rated 5 out of 5 stars

Great service

Great service , easy order , timely delivery and great product

29 August 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

We are pleased to hear that your order arrived quickly!

Thank you
Bunty Pet Products

Rated 5 out of 5 stars

Didn't have to wait for long

Didn't hv to wait long ,excellent delivery, good quality dog beds

4 September 2025
Bunty Pet Products Limited logo

Reply from Bunty Pet Products Limited

Hello,

Thank you for taking the time to leave us a review!

Bunty Pet Products

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