Cosy Couch Mattress Dog Bed - Large Don't often leave reviews but on this occasion felt it wholy necessary. Purchased on Wednesday afternoon arrived just after lunch time Thursday (next day). Sup... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Bunty Pet Products, we understand that pets are family. Since 2015, we've been crafting premium pet supplies designed for real life with real pets in mind. Our luxury pet beds are designed and handmade in-house here in the UK, ensuring exceptional quality that sets us apart. We offer a comprehensive range including snug dog beds, secure dog harnesses, reliable dog collars, cosy dog crates and covers, and pet grooming kits for muddy adventures. Every product is extensively tested and wagging-tail approved. We maintain incredible prices that make premium pet care accessible to all. All orders are delivered direct from our UK warehouse via trusted couriers with free delivery options. Our dedicated UK-based customer support team is available Monday through Friday, 8am to 4pm, ready to help with any questions. With nearly a decade of experience, we're here to support you and your beloved companion every step of the way.
Unit 1 St Mary's Industrial Park, Talbot Road, Newton, Hyde, SK14 4HN, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great item. Great price. Delivered quickly. Kept informed about my order staus throughout.

Reply from Bunty Pet Products Limited
Great product and speedy dispatch. I missed the delivery and called customer service who were fabulous at dealing with my request for help. I spoke with a person, as opposed to AI!! Great company and customer service.

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited
Brilliant company, issue with the delivery company, however nothing to do with BUNTY who went above and beyond and resolved the issue. Would order again and recommend

Reply from Bunty Pet Products Limited
Lovely puffa jacket for my little 13 year old dog who shivered in the cold. I bought a large size even though he is probably classified more as medium but this fits beautifully.
We are both very pleased.

Reply from Bunty Pet Products Limited
Bed was delivered in well under 24 hours, despite having ordered after the cut off time for 24 hour delivery. I have a very happy dog now!

Reply from Bunty Pet Products Limited
Great product. This is second order from Bunty Pet. Xlarge is just right for my labrador. Highly recommend.

Reply from Bunty Pet Products Limited
Lovely dog bed great quality thank you sadly packaging was of poor quality and was split on delivery

Reply from Bunty Pet Products Limited
We have three of these beds and the dog loves them, good quality great price just fabulous. Service and delivery is always quick.
Cannot fault the company.

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited
I have ordered this bed before for my Lab who chews everything. The bed itself whilst not indestructible, lasted longer than any I have had for him to date. Therefore I ordered another one, on Thursday morning 13/11/25 and was supposed to be next day delivery. Taking this into account I then threw out his old bed on the Friday. However it is now Monday and the bed still hasn’t arrived. I have had to go out to buy something for him to lie on while waiting on the new one arriving costing me more money. The company uses Evri for delivery, who are totally unreliable. Had I known I’d have bought elsewhere.
Just to update, having received a response from Bunty to my email regarding my delivery. Alexia who dealt with my complaint was excellent and did everything she could to get my order delivered. They even offered me 25% off due to my issue if I wanted it.
I was always aware that Evri were the issue, however I appreciate the excellent customer service provided by Alexia, who was always quick to respond and couldn’t be faulted.
5 stars ⭐️ for Bunty and 1 ⭐️ for Evri

Reply from Bunty Pet Products Limited
Dog coat fits well L . First one will keep XL for when he grows. So sorted.

Reply from Bunty Pet Products Limited
Delivered promptly.
Harness was a good fit, good quality and was reasonably priced. Very happy with it !!!

Reply from Bunty Pet Products Limited
The medium sized harness was tiny. I emailed Customer service who advised me to post the item back- I had to pay for a Royal Mail code which I do not feel is fair. The returns label should have been provided free of charge and I would like to be refunded for it.

Reply from Bunty Pet Products Limited
I ordered a new bed for my very elderly wee dog, It arrived promptly, looked good and was very well priced. Best of all Alice my dog, took to it like a duck to water, and as I am typing this is lying cosy, comfy and contented. Would recommend these beds to pet owners and future ones too

Reply from Bunty Pet Products Limited
Fabulous product everything I’d hoped.
Arrived so quickly. This is the second time I’ve used this company and both times very impressed.

Reply from Bunty Pet Products Limited
The dog bed is good. I have a chewing monster of a puppy that has already destroyed two beds. She has left these alone. It is tough, but also not such a soft covering material which probably isnt so tempting to chew

Reply from Bunty Pet Products Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.