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Bunny Bistro Reviews

1,254

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4.5

Pet Store

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, including dust-free bedding, hay, treats, and forage, which their pets adore. People highlight the fast, prompt, and well-packaged delivery, alongside reasonable prices offering excellent value. The overall service is described as excellent and reliable. However, some customers also noted concerns regarding product consistency and safety. A few reported receiving items not as expected, such as bitty hay, small chopped roots, or incorrect items. More seriously, some reviewers raised concerns about quality control, citing instances of finding unexpected elements in food, which customers claimed led to animal health issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and variety of... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Consumers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Price

People report positive experiences with price, often noting that products are competitively priced and offer... See more

Reviews shaping this summary

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied

Company details

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!

Contact info

NR21 8HW, Fakenham, United Kingdom
01485517177
info@bunnybistro.co.uk
bunnybistro.co.uk

4.5

Excellent

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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Highly recommend. Great quality, price and service.

24 November 2025

Reply from Bunny Bistro

Jan 2, 2026

Thank you so much for the 5 star review!

Dec 15, 2025

Can't provide the service advertised

Stock levels have drastically reduced and twice in three months they haven't fulfilled my subscription due to a lack of stock. The whole premise of a subscription is you know how much you need to order cancelled my rabbits Christmas box, I cancelled the subscription.

14 December 2025

Unprompted review

Reply from Bunny Bistro

Dec 17, 2025

Hi,

Thank you so much for taking the time to leave us feedback.

I am incredibly sorry to hear of the recent experience you have had. I would love to look in to this further for you. We would really appreciate it if you could contact us at info@bunnybistro.co.uk and a member of the team will get back to you.

Again, huge apologies again for this and I look forward to getting this resolved.

Laura

Dec 11, 2025

Product range is impressive , quality

Products are always delivered well packaged, range of products impressive, quality n price point is spot on. Our pampered house bunny definitely prefers the dried forage ...

28 October 2025

Reply from Bunny Bistro

Updated Dec 17, 2025

Thank you so much for the 5 star review!

Dec 9, 2025

Super quality bunny food

Really easy site to use
Bagged a bargain with a discount parcel
Outstanding quality food
Will buy from again

24 November 2025

Reply from Bunny Bistro

Dec 17, 2025

Thanks for the review!

Dec 6, 2025

Top quality forage

Lovely, good quality forage. Bought dandelion, plantain and flower mix and really great quality, dust free and lovely and green! My rabbit loves it.

28 November 2025

Reply from Bunny Bistro

Dec 17, 2025

Thank you so much for the review!

Dec 6, 2025

Great service

Regular emails with deals that are coming up. Good quality forage which my bunnies adore
Fast dispatch and delivery

Bought dandelion root and apple sticks for my bunnies and they absolutely love them , I have also bought forage in the past and it’s the best value around and always sent really quickly . Would highly recommend

29 October 2025

Reply from Bunny Bistro

Dec 17, 2025

Thank you so much for taking the time to leave a review!

Nov 9, 2025

Amazing as always

Ordered many times from bunny bistro and always a fantastic service which is why I keep coming back, the range of items are amazing, quality too. Lots of things you don't see at pet shops, good prices. Items always packed well and delivered quickly.

1 November 2025

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