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Bunny Bistro Reviews 

1,252
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, including dust-free bedding, hay, treats, and forage, which their pets adore. People highlight the fast, prompt, and well-packaged delivery, alongside reasonable prices offering excellent value. The overall service is described as excellent and reliable. However, some customers also noted concerns regarding product consistency and safety. A few reported receiving items not as expected, such as bitty hay, small chopped roots, or incorrect items. More seriously, some reviewers raised concerns about quality control, citing instances of finding unexpected elements in food, which customers claimed led to animal health issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and variety of... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Consumers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Price

People report positive experiences with price, often noting that products are competitively priced and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied



Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,252)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Bunny bistro great for my bunnies health.

Produce is packed well and my bunnies have definitely been healthier since using the produce, they are 10 years old and I have been ordering from bunny bistro for about 3 years and I highly recommend.

23 February 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain…

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especially the long stalky bits and seed heads which the bags from bunny bistro are full off.
If it wasn't for these bags of plantain I realy don't know what I would have fed to the fussy old man he will be 10 in July and he lives off this plantain.

Thankyou Bunny bistro Charlie bunny gives you a 10/10

2 February 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and we are so happy to hear your bunny loves the plantain!

Rated 5 out of 5 stars

Bunny products

My Bunny (Biscuit) enjoyed your products.

29 January 2026
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Reply from Bunny Bistro

Thank you so much for the review and we are so happy to hear that Biscuit enjoys the products!

Rated 5 out of 5 stars

Looked forward to my first order of…

Looked forward to my first order of bunnie bistro and was not disappointed my bunnies are deifinitly enjoying working through the selection in their box. Delivery was quick and ordering was very easy.

29 January 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave such a wonderful review and I am so glad to hear your bunnies are enjoying their box!

Rated 5 out of 5 stars

Great products

Great products. I’ve never been disappointed with anything I’ve ordered from here. All good quality forage and treats for my fluffle of rabbits.

26 January 2026
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Reply from Bunny Bistro

Thank you so much for the wonderful 5 star review!

Rated 5 out of 5 stars

Great value

Great value exactly as described very well packed and super fast delivery highly recommended.

27 January 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave such a great review!

Rated 5 out of 5 stars

Very happy guinea pigs!

My guinea pigs love the dandelion leaves especially, and all the other items I have had from Bunny Bistro.

6 January 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am so glad to hear your Guinea Pigs love the products!

Rated 5 out of 5 stars

Excellent quality hay... bunny says so

Excellent quality hay... Beau-bun says so. As soon as the delivery arrived bunny was there sniffing the box... it did smell pretty good to this human too.
We have had problems getting bunny to eat his hay but not so with Bunny Bistro Timothy hay. Thank you for providing an excellent product.

17 January 2026
Unprompted review
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Reply from Bunny Bistro

Thank you so much for the review and we are so glad to hear you are happy with your order!

Rated 5 out of 5 stars

I use Bunny Bistro for all of my forage…

I use Bunny Bistro for all of my forage for the bunnies. They love the plantain.
Parcel was shipped out straight away and arrived quickly.

31 December 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 3 out of 5 stars

Used to be good but sadly they've…

Used to be good but sadly they've reduced stock levels so much leaving only extortionate brands that I've pretty much been forced to go elsewhere

29 December 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am incredibly sorry to hear you are disappointed with the current stock levels.

Please be assured that I will pass your comments on to the relevant team so they’re aware of your concerns. We’re always reviewing our product selection so I would recommend keeping an eye on the website.

Many thanks,

Laura

Rated 5 out of 5 stars

Very good quality hay and dried treats

Very good quality hay and dried treats. I struggled to find good quality hay for a while. My bunny loves it. Thank you.

30 December 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

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