Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more
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Review summary
Created with AI, based on recent reviews
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My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more
Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more
Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more
Company replied
Company details
Written by the company
Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!
Contact info
NR21 8HW, Fakenham, United Kingdom
- 01485517177
- info@bunnybistro.co.uk
- bunnybistro.co.uk
4.8
Excellent
1K reviews
Replied to 40% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very bitty hay
At least a third of a large box of hay was extremely bitty and dusty. I messaged to be told they would investigate. I hadn’t heard anything for over two weeks so I messaged and they just said it must have happened during transit and took no responsibility, was very dismissive. They wouldn’t offer a solution. I wouldn’t recommend purchasing unless you want very bitty, dusty hay. Very poor customer service
16 April 2026
Unprompted review
Reply from Bunny Bistro
Hi, I am so very sorry to hear this. We have been waiting for this item to be returned, in order to process your refund. I can see that you started the return process, but this has not been completed and returned to us.
Good quality pet food
Good quality pet food, well packaged and delivered quickly. I have two very happy bunnies!
27 March 2026
Reply from Bunny Bistro
Lovely to hear we have happy bunnies out there. Appreciate the review very much. Thank you!
Always good quality items
Always good quality items and my rabbits love everything from Bunny Bistro
30 March 2026
Reply from Bunny Bistro
Lovely to hear that your Rabbits are enjoying our products. Many thanks for leaving a review.
Reply from Bunny Bistro
Many thanks for your review!
Reply from Bunny Bistro
Thank you so much for leaving a review.
Communication is so poor
Had an issue with the lavender and chamomile salad as it was rotten. Sent photos and asked for a refund on that 1kg bag. I had one reply to my emails and then nothing. After weeks of trying to get a reply I was at the point of contacting my bank to retrieve the money, when a box arrived with 1kg of 100g bags. No one ever responded to my emails, or let me know they were sending this. I had already replaced the forage and, and whilst I am appreciative of the replacement, I now have to try and store 10 smaller bags in my 2 bed house with 16 animals in rescue.
Please just communicate with your customers. Sadly I won’t be using again when service from Wild About Bunnies and Just4Rabbits is so amazing.
31 March 2026
Unprompted review
Reply from Bunny Bistro
Hi, I can see that our Customers Services Team has now been in touch. I hope that this has now been resolved for you. Please do get back in touch if you have any further questions.
My guinea pigs love these products they…
My guinea pigs love these products they are easy to order and quick to deliver
25 March 2026
Reply from Bunny Bistro
Thank you so much for leaving us a review.
WOW! One satisfied bunny🐰❤
WOW! What can I say?
If my bunnykins is happy am happy. Well! Am paying the bills n he's munching his way through it! One very satisfied bunny. One very satisfied owner. Prompt service xx👍❤🐰
1 April 2026
Reply from Bunny Bistro
Thank you so much for the lovely review. So glad Bunny is kept happy and satisfied.
First time purchasing from here and…
First time purchasing from here and highly recommend! Prices are decent, delivery was quick and rabbits loved their treats!
31 March 2026
Reply from Bunny Bistro
Very happy to hear that! Many thanks!
Super quick delivery
Super quick delivery , products are always great quality, six very happy bunnies ,thank you .
30 March 2026
Reply from Bunny Bistro
Thank you so much!
Reply from Bunny Bistro
Very happy to hear that! Many thanks!
Easy sight to use
Easy sight to use. My guinea pigs love the hay which is excellent quality. Great service all round.
30 March 2026
Reply from Bunny Bistro
Thank you so much for taking the time for the review.
Rabbit
As always, great products, great service and communication and fast delivery .what more can you ask for.
27 March 2026
Reply from Bunny Bistro
Always happy to help. Thank you so much!
Excellent!
I ordered the treat forage box for my rex bunny Monty and was thrilled with the quality of the contents.... excellent value for money with a wide range of different forage and treats which he will adore and keep him busy! Delivery was prompt as always....thank you
27 March 2026
Reply from Bunny Bistro
Thank you so much for the lovely review.
Reply from Bunny Bistro
Thank you so much for the review.
A love this company so much
A love this company so much. Every month a get my guineau pigs a box every month and am so excited 😁 😆 to see what is inside. It is full of nice and tasty things 😋 for my boys, even get a toy. Well worth the money. Delivery is super fast aswell. Amazing 👏
25 March 2026
Reply from Bunny Bistro
That's so lovely to hear. Thank you for the review!
Absolutely perfect
Absolutely perfect! Love buying from this company/business!! Both my rabbits love everything i get for them from here. Always go back for more things. Many thanks xx
5 March 2026
Unprompted review
Reply from Bunny Bistro
Thank you so very much for the lovely review!
Best dandelion roots for my bunnies!
Best dandelion roots for my bunnies!! Love that they often have reduced pricing.
Delivery is also always good.
28 November 2025
Reply from Bunny Bistro
Thank you so much for the 5 star review
Reply from Bunny Bistro
Thank you so much for the review.
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