Banner for Bunny Bistro

Bunny Bistro Reviews 

1,255
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of fresh natural products, healthy snacks, and aromatic treats that their little pets truly adore every single day. Many people also appreciate the exceptionally fast delivery service, careful protective packaging, and consistently reasonable prices offered across the entire product range. Some reviewers were not happy with the quality on certain occasions, noting that specific deliveries contained dusty hay or awkwardly chopped small pieces. A few consumers also mentioned encountering occasional issues where the items received were not entirely suitable for their animals or failed to meet expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting that rabbits and guinea pigs genuinely adore the treats,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive fresh and are... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Service

Reviewers highlight positive aspects of service, noting great and efficient experiences overall. Consumers... See more

Price

People report positive experiences with price, highlighting that the costs are fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from Bunny Bistro for many years now, my rabbits and guinea pigs love their products, which are reasonably priced and always arrive very quickly. The range of 1kg bags is not a... See more

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more



Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,255)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All their items are good quality and my…

All their items are good quality and my bunnies always love it. Delivered fast and well packed.

I did buy a package of 2 tunnels size large that said it would suit rabbits. One was ok for small rabbits but one would maybe be suitable for a dwarf bunny only but more suited to guineapigs.

30 October 2025
Rated 1 out of 5 stars

Absolute rubbish…

Half of the dandelion roots were chopped into tiny pieces. This was not due to rubbing together in transit, that just creates some dust. These are tiny chopped pieces not suitable for rabbits. I sent photos to show what and how much of each, proper roots and chopped rubbish. I was asked to return it intact and would be refunded. There are always some of these in the bag, but this was the worst.

29 October 2025
Rated 5 out of 5 stars

Exceptional service

Exceptional service last week. The courier somehow damaged the box and refused delivery. I contacted Bunny Bistro and a new box was immediately dispatched.

30 October 2025
Rated 5 out of 5 stars

I have finally found a decent hay…

I have finally found a decent hay subscription! I was looking for an alternative to burgess hay with dandelions since I wanted to use less plastic and the hay barely had any dandelions. Then I found Bunny Bistro! I love everything from the box the hay comes in (so easy to scoop out vs. more compact hay boxes.) I'm really pleased with the quantity of dried flowers, I have a very happy bun so thank you for selling such a top quality product.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very…

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many different bundles to chose, bunnies can't be bored. Very good communication with seller. I can truly recommend shopping at Bunny Bistro.

27 October 2025
Rated 5 out of 5 stars

Good service and “fresh” clean dried herbs

Unfortunately I made the mistake of ordering burdock root , in big roots (bunny teeth size!) , when I’m used to small pieces . However happy to purchase things for my horses which hasn’t been offered elsewhere. Good customer service and I would use again

8 October 2025
Rated 5 out of 5 stars

Excellent

Excellent products and speedy shipping
Both Bunz & Pumpkin thank you for producing tasty snacks

1 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look