The conversation with Mark was very informative and the discussions were in a language that I could understand. I have been thinking for a while of insurance as I have recently retired from full-time... See more
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The gentleman was very friendly
The gentleman was very friendly , he spoke clearly, and listen .
A pleasant experience
Jasmin was lovely on the phone. No pressing or pushing at all, just very helpful.
A lovely man called Liam helped me set…
A lovely man called Liam helped me set up my policy he explained everything to me and was extremely helpful and polite and understood what I was looking for
John explained everything so I could…
John explained everything so I could understand everything ,no jargon like other companies
Very informative and helpful
Great company
Great company.
No pressure to buy.
Friendly staff.
Everything explained in detail.
What an amazing guy called Maurice
What an amazing guy called Maurice
Very friendly polite and extremely helpful
Very happy with the the assistance I requested
Would highly recommend
It was a delight to talk to someone who was businesslike but pleasant with it.who…
It was a delight to talk to someone who was informative and extremely pleasant to talk to with, not pushy and very clear with what I was buying.
Well explained
The young lady made it simple and explained it to me in a patient and easy way.
was very helpful today asked if l…
was very helpful today asked if l understood everything,read back everything to me to make sure everything was right excellent service
Spoke to Adam from Windsor .
Spoke to Adam from Windsor .. he explained my policy very well and was very helpful and friendly … without being pushy 😃
Phillip was really great
Phillip was really great, everything was explained perfectly, felt very happy and relieved that he was so friendly and approachable. 10/10
Sylvia …
She went through everything and explained to me very well.I have forgotten the lady's name but she was very polite and explained everything very well.
The person was amazing ,easy to talk…
The person was amazing ,easy to talk too ,very proffesional and exceptionally polite ,exelent at her job
Was dealt with professionly
Was dealt with professionly. Explained fully to my questions
Clear instructions
Clear instructions, easy to understand, friendly staff. I feel reassured.
Easy to apply for life insurance
Straight forward, clear information,
A few questions required and the policy was set up
Great really pleasant as I’d rang them…
Great really pleasant as I’d rang them answered all my questions hassle free no pressure very helpful. We’re happy with the service we had today . Thanks Andrew 😊
I spoke on the telephone to Liz who…
I spoke on the telephone to Liz who explained everything very clearly.
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