BostadsPortal Reviews 

248
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

The rythm was very very Slow tjis year and finally I found my houseguest on Facebook, not the platforms like Bostadsportalen

Company replied

Rated 5 out of 5 stars

Time saving, as ads from different portals are cumulated there. Assume even in real time. Client service responds very fast, do take care of you as a client when question arises and in my case there w... See more

Company replied

Rated 4 out of 5 stars

It's easy to look for apartments and take contact with landlords,but there are way too many e-mails with the same content,AND a lot of apartments way more costy than I looked for and put in for my bud... See more

Company replied

Rated 5 out of 5 stars

Such a lovely service. These people helped me to find my perfect apartment with as little stress as possible. The customer service agents are so kind and helpful and answered any questions I could hav... See more

Company details

  1. Real Estate Rental Agency
  2. Condominium Rental Agency

Written by the company

Sök direkt efter lägenheter, rum och hus i hela Sverige. Vi skapar möjligheter, så att du kan finna ditt nästa boende. Hyresvärd? Hitta din nästa hyresgäst här!


Contact info

4.0

Great

TrustScore 4 out of 5

248 reviews

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No recent history of asking for reviews

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4.0

All reviews

(248)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Does not rent apartments

To clarify, since their own site is unclear about this. (Tried posting links to their own page for reference, but not allowed on TrustPilot. Check their about pages yourself if unsure)

They do not rent apartments.

The service they offer is to gather ads from other landlords and charge money for the convenience of finding many ads in one place. To actually rent the apartment you are viewing, you'll have to continue through the landlords own page and process, that they have no influence over. This might or might not be what you are after.

In my experience, it is easy to find the actual landlords and apartments without paying for this site. Try a combination of googling for text in the ad and image googling the pictures in the ad. Since they are copied from the original ads, this often leads you straight to the actual landlord you are after. Image googling is very easy, just right click an image and select "search Google for image".

You can also try finding listings of local landlords on other sites. It's pretty straight forward in my experience.

In summary, I find the price much too high for the small convenience they offer.
I also dislike that they are unclear about the service they offer. If they care about giving people the correct impression, their webpage should be clearer about this

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Such a lovely service

Such a lovely service. These people helped me to find my perfect apartment with as little stress as possible. The customer service agents are so kind and helpful and answered any questions I could have. I highly recommend this service for anyone looking for an apartment.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

I paid the test fee and tried it for…

I paid the test fee and tried it for few days. I found out it's completely useless. I clicked an apartment i found on the website. It redirects to another renting website but then the apartment was already removed from the original page. Much better to use blocket.

11 April 2021
Unprompted review
Rated 2 out of 5 stars

Not recommended unless you're Swedish

As a Dane, I've used their Danish version (Boligportalen) in the past, which worked really well for me. Therefore, I felt pretty confident, I could use their Swedish site as well.

However, as a non-Swede (without personnummer), this site is pretty useless as it (unlike the Danish version), directs you to agencies where you need to have a personnummer to be able to sign up. This is a good thing - but if you don't yet have one, it's of no use. In my quick searches around the portal, I found that 90% of the cases were like this. The remaining 10% were sketchy-looking private landlords with bad pictures and poor descriptions of their apartments.

Bottomline - only sign up (and pay) if you have a Swedish personnummer.

3 April 2021
Unprompted review
Rated 1 out of 5 stars

fake website

Hi, this is a really bad service and I am experiencing it. I can't remove my bank details even after unsubscription.

I bought it for the four days and continuing subscription, I would like to remove my bank details and unsubscribe it. Please do it for me. Thanks

11 February 2021
Unprompted review
Rated 5 out of 5 stars

VERY GOOD EXPERIENCE THROUGH THE WHOLE…

VERY GOOD EXPERIENCE THROUGH THE WHOLE PROSESS OF RENTING OUT.
VERY SIMPLE. JUST TO FOLLOW THE STEPS PROVIDED. I RECOMEND BOSTADSPORTAL.SE.

2 December 2020
Unprompted review
BostadsPortal logo

Reply from BostadsPortal

Hello Narve,

Thank you so much for the kind words, I hope you found what you were looking for!

Regards,
Mikael

Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

Honestly the worst customer services I have ever received.

I signed up for the 3 month package (425 SEK). The site does nothing but direct you to other sites, where you need a personnummer (and sometimes need to pay another subscription fee). It was never stated anywhere in the registration progress that I would need a personnummer to use the sites you directed me to. As I was not yet living in Sweden I did have one.

A month later I cancelled my subscription. Then, two months after that, I got charged AGAIN. I sent an email to them, explaining everything and asking to be reimbursed, at least for the second charge as I had already cancelled the subscription.

The answer I got was ridiculous, basically accusing me of lying.

In sum: perfectly useless site and horribly expensive as it only directs you to other sites where you need a new subscription. I was charged again after having cancelled my subscription and they refuse to reimburse me.

31 August 2020
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAM

If possible, of course I would rate BostadsPortal with ZERO stars. An obvious scam to avoid at all costs.

I paid the initial minimum subscription fee. I was unable to log in for the first four days. Once in I was directed to only more sites, where more subscription fees were requested.

I obtained no pertinent apartment rental information, rather just an onslaught of the same bogus, repetitive email with 4 or 5 of the exact same listings, over and over and over

.....then BostadsPortal charged me another 298:- SEK after ONE WEEK /not 30 days.....

I’ve had to cancel my card now, to prevent them from further access.

DO NOT GIVE BOSTADSPORTAL YOUR CREDIT CARD INFORMATION IT IS A CERTIFIABLE SCAM

(do not believe a word they have written in response, they do not have a contact phone number for a reason...... because it’s a total scam)

30 July 2020
Unprompted review
BostadsPortal logo

Reply from BostadsPortal

Hello Lisa

I just followed up with you by e-mail as well. As my colleague documented to you last week, we can see that you did in fact use the four days intro period for searching accommodation and that your issue with login was not related to our site but for one of the landlord websites you found through our service.

With our e-mail agent you recieve an e-mail from us for every new accommodation posted on the site, matching your search criteria. We have several similar offers which may generate almost identical offers by mail, but every e-mail represents a different accommodation. If you find that you recieve too many e-mails, you may edit your e-mail agents on your profile.

When signing up, you are presented with this page; https://www.screencast.com/t/Kb1vpv0zyfJQ You are informed of the terms of the subscription throughout the signup process, stating that the first four days introperiod (as a new customer) cost SEK 29, while the continuing periods run 28 days for SEK 298, starting when the introperiod expires. You signed up on July 25, for which reason your subscription was renewed on July 29. The subscription was cancelled by my colleague on Friday and your access will automatically expire at the end of the current period. You will not pay additionally, and we never charge you for anything else than the duration of your active subscription. We do not have access to your card information, the payment was completed automatically via a secured payment provider.

BostadsPortal.se is run by the largest Danish platform for rental housing, BoligPortal.dk. We have existed for more than 20 years and collaborate with thousands of professional landlords in Denmark. We do not - yet - have the manpower for running multiple support channels in Sweden, for which reason our contact option is by e-mail or messenger, through which we have replied to you swiftly every time. There is no scam in not having a phone line. It is just easier to shuffle among different tasks with e-mails than with phone calls.

/Malou, BostadsPortal

Rated 1 out of 5 stars

A scam where they take your money and…

A scam where they take your money and send you to a site where you end up in a line of many hundreds before you. Expensive!!!

7 July 2020
BostadsPortal logo

Reply from BostadsPortal

Hello Darren

On BostadsPortal you find both ads created directly on our site and ads imported from different landlords' own websites, some of which may use a queueing system. In general we aim to offer the broadest offer of currently vacant housings. You can sign up to our e-mail agent for free, but with the premium access you are able to contact the landlords using our services directly or being sent forward to the original source for the property. Either way, what you pay for is the ability to get a full picture and spot the landlords offering the available housings on our site.

I can see that you continue using your paid service also after successfully cancelling your subscription. I wish you best of luck in your continued search for accommodation.

/Malou, BostadsPortal

Rated 5 out of 5 stars

Great client service

Time saving, as ads from different portals are cumulated there. Assume even in real time. Client service responds very fast, do take care of you as a client when question arises and in my case there was even a follow up. After few weeks can say that team behind portal does love their product, do care about it and value you as customer. You can trust them. For those who think if it's worth to pay for longer time than trial days - suggest to try, as time you spend running via 10+ portals is time consuming, especially for foreigner trying to find accomodation that would fit needs and budget.

3 May 2020
Unprompted review
BostadsPortal logo

Reply from BostadsPortal

Hello Alda

Thank you very much for your affirmative and reflected feedback. I am happy to know that you had a positive experience seaching for the right place to stay in Sweden.

Best regards,

Malou,
BostadsPortal

Rated 1 out of 5 stars

Use other services instead.

Use other services instead, free and equaliy good. It so overpriced. Sorry for not Being able to specify the Services I think are similar as this post Will in that case be taken down by bostadsportal.se.

30 June 2019
Unprompted review
Rated 1 out of 5 stars

I bought a 5 day subscribtion

I bought a 5 day subscribtion, but they took for a whole month a few days later. I did not at any point give my consent to this company that they could take more money from me, than for that one time transaction.

The ads on this website seems fake, and I regret I gave them my credicard information.

15 December 2017
Unprompted review
BostadsPortal logo

Reply from BostadsPortal

Hello Alexander

All services on BostadsPortal are subscription based, which is stated on the site, both before, during and after you sign up and pay for the first period. The confirmation you recieve by e-mail also includes this information, so you are informed of the services and when you should cancel in order to avoid further payments. When registering you hacve to check the box stating that you accept our terms - including a link to the full text of the terms, so you are aware of what you sign up for.

/Malou, BostadsPortal

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