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See what reviewers are saying

Rated 1 out of 5 stars

I wish I had checked the website here first. Fully agree with the claim of a fraudulent and deceptive criminal outfit. Use at your peril. They charge you money to tell you to go to some other site, wh... See more

Company replied

Rated 3 out of 5 stars

Very little traffic on the website. Tried to create an ad for my house, but all features related to the premium account are related to applying tenants. Tried to close the premium account but now t... See more

Company replied

Rated 5 out of 5 stars

I was very satisfied with the customer care. I had issues with payment and Mette took care of the matter without hesitation and made the refund.

Company replied

Rated 1 out of 5 stars

Such a betraying and scammy webplatform which promises you an apartment but connects you to the same companies that you might be already member of/have a queue. They charge quite heavy amount every m... See more

Company replied

Company details

  1. Real Estate Rental Agency

Written by the company

Letar du efter din nästa hyresbostad? Bostadshub är ditt bästa val! På Bostadshub gör vi det enkelt för hyresgäster och hyresvärdar att komma i kontakt med varandra, så att du snabbt och smidigt kan hitta ditt nya hem. Oavsett om du söker en lägenhet, ett hus eller ett rum erbjuder Bostadshub ett brett utbud av hyresbostäder som passar alla budgetar och livsstilar. Med annonser tillgängliga på din valda plats gör vår plattform bostadssökandet enkelt och ger dig bästa möjliga chans att hitta den perfekta hyresbostaden. Behöver du hjälp eller har frågor? Vårt vänliga supportteam finns här för att guida dig genom hela processen. Du kan enkelt nå oss via Rento, vår virtuella assistent som finns i våra vanliga frågor (FAQ), eller genom att fylla i kontaktformuläret som finns i villkoren (T&Cs) på vår webbplats. På Bostadshub strävar vi efter att göra din bostadsresa enkel, transparent och helt stressfri.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Decedptive and fraudulent - Bostadshub

I wish I had checked the website here first. Fully agree with the claim of a fraudulent and deceptive criminal outfit. Use at your peril. They charge you money to tell you to go to some other site, where you will still have to register and likely pay for service too. So stay away from these criminals and be safe. There are sites where one can find actual rentals and get in contact with the landlords. Bostadshub is NOT one of these sites. Avoid this site.

15 April 2026
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for sharing your feedback. We are genuinely sorry to hear that you feel this way about our service.

We would like to clarify that Bostadshub is a search engine designed to aggregate listings from across the web to save users time. Our service provides a comprehensive overview of the market in one place, which is the value we aim to offer. We are transparent about how our platform functions and always strive to help our users find their next home efficiently.

We have requested your contact information via Trustpilot, please provide them can so we can reach out directly to attempt to resolve this.

Kind regards,
Team Bostadshub

Rated 5 out of 5 stars

Dragana is very efficient and helpful

Dragana is very efficient and helpful! The way she handles is also very mature.

2 March 2026
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello Bear Poppy,

Thank you for sharing your feedback!

We’re very pleased to hear that you had a positive experience with our support team. Dragana will be happy to know that her efficiency, professionalism, and helpful approach made a difference. We will be sure to pass along your kind words to her.

Kind regards,
Bostadshub Team

Rated 5 out of 5 stars

Quick response

17 February 2026
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello Dina,

Thank you for your feedback! We are very pleased to hear that you appreciated the speed of our response.

At Bostadshub, we know that timing is everything when searching for a new home, and we strive to provide the most efficient support possible. Thank you for choosing our service!

Best regards,
Team Bostadshub

Rated 1 out of 5 stars

Scammer and really hard customer…

Scammer and really hard customer communications

19 November 2025
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for sharing your feedback.

We take all user concerns seriously and would like the opportunity to better understand your experience. Our goal is to review your account and address any issues or questions you may have.

We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Bostadshub Team

Rated 1 out of 5 stars

DO NOT USE THIS SITE!

DO NOT USE THIS SITE!! THEY CHARGE YOU EVEN IF YOU HAVE CANCELED IT!! YOUR CREDIT CARD COMPANY CAN'T HELP AND THEY KNOW IT. THEY ARE FRAUDSTERS!! ALL THE APARENTS ARE FROM OTHER WEBSITES AND YOU WILL GET NOWHERE USING THIS. DON'T WASTE YOUR TIME!! THIS COMPANY NEEDS TO BE INVESTIGATED!!!!

17 October 2025
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for your feedback.

We understand your concerns regarding subscription charges and listings. Bostadshub only creates subscriptions when a user actively registers and completes a payment. Access to listings and landlords’ contact details is provided through our platform once a subscription is active.

All subscription terms, including trial conditions, pricing, and renewal policies, are clearly presented during sign-up and in our Terms and Conditions. Users who cancel their subscription before the trial ends or renewal date will not be charged further.

If you were experiencing any issues with your account, payment, or subscription, our support team could have assisted. For security and proper handling, all inquiries must be submitted via the contact form on our website, as emails outside this channel cannot be monitored.

We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Bostadshub Team

Rated 1 out of 5 stars

Difficult to rent a room on this platform

I have been trying to rent a place for my son. After my subscription and taking my money i cannot even go as far as contacting the landlord because it sends me to another site which does not work. It is really frustrating because i have been trying for weeks.

12 August 2025
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for sharing your review.

We understand how frustrating it can be when you are trying to secure a rental quickly. Bostadshub aggregates listings from landlords and verified sources, but availability and access to landlord details are ultimately managed by the landlords themselves. Sometimes listings may redirect to partner sites if the site does not work we urge that our users report these listings straighaway so we can investigate and take the necessary actions.

We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Bostadshub Team

Rated 5 out of 5 stars

Abhinav was very professional and…

Abhinav was very professional and helped me to solve problem.

19 March 2025
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for your kind feedback. We’re delighted to hear that Abhinav was able to assist you professionally and resolve your issue. We greatly appreciate you taking the time to share your experience and we will make sure to pass on the kind words to him.

Best regards,
Bostadshub Team

Rated 1 out of 5 stars

If I can give 0 review I will I swear

If I can give 0 review I will I swear. They renew my subscription without my knowledge. Now they withdrawing money on my bank account..

3 March 2025
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello,

Thank you for sharing your feedback. We understand your concern regarding the subscription renewal. When signing up, the trial provides temporary access, and the subscription will automatically continue at the standard rate unless cancelled before the trial ends. This is clearly stated during registration and in our Terms and Conditions, as well as in the confirmation email sent after subscribing.

We encourage users to reach out to our support team via the contact form on our website for any account or billing concerns during their trial and subscription.
We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Bostadshub Team

Rated 3 out of 5 stars

Very little traffic on the website

Very little traffic on the website. Tried to create an ad for my house, but all features related to the premium account are related to applying tenants. Tried to close the premium account but now they charged me 299 kr because the trial period (3 days) expired. My ad has not even been published since it's still "under approval". Don't pay money for crappy websites like this. The e-mail "info-at_bostadshub.se" is not even working.

Edit 2023-08-08:
They have now confirmed that they are not charging me 299 kr. It should be made clearer that it's free for landlords to put up their house on the website. However, still after 3 weeks my listing has still not been approved

17 July 2023
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hello Josef,

Thank you for your review. We appreciate you taking the time to give us feedback.

I understand that you were not fully aware when you created a subscription on our website.

We have been in contact with you via e-mail and we hope that we were able to give you a better experience with us and that you are satisfied with our contact and solution.

Best regards
Sara
Bostadshub.se

Rated 5 out of 5 stars

I got the answer to my questions

8 November 2022
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hi Ojulu,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

Have a great day!

Best regards,
David
Bostadshub

Rated 5 out of 5 stars

Great time saving site that works

I found a place to live in Lund within 30 days of moving here by messaging adds from Bostad Hub's daily email. Great time saving service.

12 October 2022
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Rated 1 out of 5 stars

Such a betraying and scammy webplatform…

Such a betraying and scammy webplatform which promises you an apartment but connects you to the same companies that you might be already member of/have a queue. They charge quite heavy amount every month 299sek which is ridiculous. They say access to 184857 appartments? Such a ridiculous scam!
They connect you to the same queue system. I paid 9sek and after few days they deducted 200sek from my account. I immediately contacted customer service that I don't want it but they said we can not refund you. Be careful!

28 January 2022
Bostadshub logo

Reply from Bostadshub

Hi Muhammad

Thank you for your review. We're sorry to hear you're not satisfied with our service.

We would like a chance to give you a better experience and solve any issues you have encountered, so please send us an email at info@bostadshub.se with the subject ATT: Trustpilot so we can sort this out for you.

Kind regards
Bostadshub

Rated 1 out of 5 stars

Careful with the fine print, it costs 299 kr per month!

You think you're spending 9kr for three days use, but they will later charge you for 299 kr per month without sending even ONE email for registration, activation or receipt of monthly payment. Yes, the 299 kr per month is stated in the Service Agreement and written in fine print in the purchasing form, but it's clear that they hope you will not notice it and the forget about it.

26 January 2022
Bostadshub logo

Reply from Bostadshub

Hi Mariano,
Thank you for your review. We appreciate that you took the time to give us feedback.
We are sorry to hear that you are not satisfied with our service.
Please contact us at info@bostadshub.se if you have questions regarding your subscription and our customer service will assist you in the matter.
Best regards
Bostadshub

Rated 3 out of 5 stars

Tack someket

13 October 2021
Unprompted review
Bostadshub logo

Reply from Bostadshub

Hej!
Vad kul att du har haft en bra upplevelse. Vi tackar och uppskattar att du tog dig tiden att skriva din recension!

Varma hälsningar
Bostadshub

Rated 1 out of 5 stars

Bostadshub is a scam website, that uses dark UX patterns to rob people of their money

I went on Bostadshub to look for contact details to an existing listing, the website clearly states that you can use the site for 3 days for 9kr. But fails to mention that if you don't cancel your subscription (also not possible in the web dashboard, the ask you 3 times to cancel the subscription and on the 3rd try they have non-functional javascript code that blocks the unsubscribe from happening).

They are not following GDPR rules, and they are genuinely robbing people of their money. A while ago it was 349kr a month, now they changed that to 299kr a month.

This is an absolute scam website. Don't use it, they only scrape data from public open sources, and hide contact details and make you pay for that, and then make it impossible for you to cancel the subscription.

I've filed charges with ARN and will file a police complaint if they are not giving me my money back and remove the malicious code from their website and start following GDPR rules.

Update: Bostadshub is claiming they have tried to contact me, this is a lie, they have not answered half of my questions in the email correspondence we've had. And when I told them I'd go to ARN and report them to Stripe Anti-Fraud division, they simply did not care to respond.

This is a scam company ran by a parent company, that operating a dussen+ of these websites. I'm in the process of getting public scrutiny through journalism to look into the way these businesses are run. I'm hoping this will shine a light on how easy it is for scammers to operate these days.

I'll continue to update this review with links and sources for all my claims.

2 June 2021
Bostadshub logo

Reply from Bostadshub

Hi Linus!

Thank you for you review.


Like it says when you register it costs 9 kr the first three days as an intro. Then, if you don't cancel it, it costs 299 kr per month. You can read about it when you sign up, in the terms and conditions you check the box for and in your welcome email.
We follow all GDPR rules and if you have trouble canceling your account we are always here to help!

We have tried to contact you but sence you havent come back with any info, im affriad we cant help you any longer.

Please get back to us!

Best regards
Bostadshub

Rated 1 out of 5 stars

They have been charging 299kr monthly!

They have been charging 299kr from my account from the past 10 months and obviously without my knowledge. I simply only logged on their webpage ONCE, because if you don't put your information you cant see their adds. So that was enough to have 3.000kr taken from my account. It's a trap!
(as you can see they are aware of that, since they only choose the 5 stars ratings here to be answered and totally ignore the claims)

8 May 2021
Bostadshub logo

Reply from Bostadshub

Hi,

Thank you for your review. We are sorry you feel this way and we are here to help!
We have tried to reach you in this matter without luck. You can contact us at info@bostadshub.se.

Best regards
Elin

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