The rythm was very very Slow tjis year and finally I found my houseguest on Facebook, not the platforms like Bostadsportalen
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See what reviewers are saying
Time saving, as ads from different portals are cumulated there. Assume even in real time. Client service responds very fast, do take care of you as a client when question arises and in my case there w... See more
Company replied
It's easy to look for apartments and take contact with landlords,but there are way too many e-mails with the same content,AND a lot of apartments way more costy than I looked for and put in for my bud... See more
Company replied
Such a lovely service. These people helped me to find my perfect apartment with as little stress as possible. The customer service agents are so kind and helpful and answered any questions I could hav... See more
Company details
Written by the company
Sök direkt efter lägenheter, rum och hus i hela Sverige. Vi skapar möjligheter, så att du kan finna ditt nästa boende. Hyresvärd? Hitta din nästa hyresgäst här!
Contact info
Gustav III:s Boulevard 42, 169 73, Solna, Sweden
- info@bostadsportal.se
- bostadsportal.se
4.0
Great
248 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Charged me 298 SEK for something I…
Charged me 298 SEK for something I never signed up for
9 May 2024
Unprompted review
Reply from BostadsPortal
Hello Ferdy,
I have asked you for more information since I cannot find a profile in your name, which unfortunately you have not responded to. Therefore, you are receiving a general reply:
At BostadsPortal, as a new customer, you have the opportunity to start our 28-day subscription with 24-hour access. This is a one-time offer so you can try out our features before paying for the full period—and also have the chance to cancel if you do not wish to continue.
We provide the price and period for both options on the button where you subscribe, in the summary before payment, and in the receipt we send via email immediately after the first payment. You can cancel the subscription at any time within the paid period without incurring further charges.
I apologize if you have missed this.
Best regards,
Mathilde, BostadsPortal
Do not recommend this!
despite a very well processed advertisement and rounds of payments for the service for 2 months, Zero people contacted me. I had to find a tenant myself outside the site. worthless service! even though you pay dearly!
1 March 2024
Unprompted review
Reply from BostadsPortal
Hi Prada,
It was definitely a well-produced ad that you posted on our website.
I can see that you have been contacted regarding your property, and I'm sorry to hear that you didn't find the right tenant this time.
I'm also glad to hear that you used our "Find a new tenant" function. It's indeed a good way to connect with potential tenants.
At BostadsPortal, it's free to advertise your rental. However, as a landlord, you have the option to purchase our promotions to give your ad more exposure on our website. This is, however, entirely optional.
Best regards,
Mathilde, BostadsPortal
Good but also annoying with repeated offers,10 mail a time instead of 2-3 with different ones…
It's easy to look for apartments and take contact with landlords,but there are way too many e-mails with the same content,AND a lot of apartments way more costy than I looked for and put in for my budget,so putting in price limit did not acctually work!,and that is after a while really annoying.
26 February 2024
Unprompted review
Reply from BostadsPortal
Hello Ulrika!
We're thrilled you're finding our platform useful for your apartment search. We're sorry for the email overload and the mismatched price ranges.
You can tweak your email settings to reduce the frequency of emails and better tailor them to your needs. We're here to assist with any adjustments you need. Your feedback is valuable, and we're committed to improving your experience.
Feel free to reach out, and we'll do our best to help.
Thanks for choosing us, and we're excited to serve you better!
Regards,
Mikael Gustafsson
Customer Care Coordinator
Offer to rent
We have advertised two apartments via Bodtadsportal. We received interest from only serious applicants and communication was fast and correct.
10 January 2024
Unprompted review
Reply from BostadsPortal
Hello Göran,
Thank you for sharing your experience with BostadsPortal! We're delighted to hear that you found our platform effective in attracting serious applicants for your apartments. Our team works hard to ensure that communication is both prompt and accurate, so it's fantastic to know that you had a positive interaction with us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Regards,
Mikael
Customer Service Coordinator
If I pay that amount of money just for…
If I pay that amount of money just for the possibility of writing to a contact I want to have the contact data directly. In some cases we clicked on "contact" and then we were directed to another page where we had to sign in again. For what am I paying money?
1 February 2024
Unprompted review
Reply from BostadsPortal
Hi Linus,
At BostadsPortal we have two types of advertisements. For the ones that are created by the landlord on our website, you can write a message directly. We also have external ads, which you will be forwarded to, when clicking on the contact button.
At BostadsPortal, we strive to offer the best and widest selection of rental properties to our housing seekers. Therefore, we allow advertisements from both private landlords and external websites This way, our users do not miss out on a possible home, regardless of where it comes from.
You can search for housing, save your favorites, and sign up for as many Housing Agents as you like, free of charge.
However, as we are a large company that facilitates contact between landlords and tenants, we charge a fixed subscription fee for our service when wanting to contact/be forwarded to a landlord. This ensures you a serious platform where you can find your next home.
Kind regards,
Mathilde, BostadsPortal
I got only 1 answer and it did not give…
I got only 1 answer and it did not give anything.
I payed alot to get it shoown extra.
13 February 2024
Unprompted review
I would like minus prices
I would like minus prices
better prices +300 sek for 4 weeks = 28 days !!!
Is it really !! remlig!?
2 January 2024
Unprompted review
Reply from BostadsPortal
Hi Ryad!
Thank you so much for sharing your opinion about our prices. We're here to provide you with the best possible value.
We understand that prices can be sensitive, and we always strive to keep our prices competitive. After reviewing and comparing with other providers, our prices actually fall slightly below the average.
Your feedback is important to us, and if you have specific suggestions or concerns about our prices, please feel free to reach out. We're here to help and improve!
Best regards,
Mikael
Customer Care Coordinator
Reply from BostadsPortal
Hi Andersson
Thank you very much for your kind feedback and recommendation.
Regards,
Malou Lassen
CCRO
Misleading advertisement
I have subscribed to the website thinking that contacting landlord option will be direct contact to the owners. However it was just a link to the homeq, heimstaden and skebo where the rentals are put and can be applied. I have already been enrolled to these websites. So when I realize I misunderstand the service given because it is very misleading, I was not allowed to use my right of withdrawal. Reason for this being I logged in and clicked contacting landlord option. How could I understand that this is not what I thought it is without using it? Even though after realizing this and contacting them for withdrawal right, still it was not allowed. So I do not recommend this website as their advertisement is highly misleading and their customer service is terrible.
29 November 2023
Unprompted review
Reply from BostadsPortal
Hello Berkay,
We appreciate you taking the time to share your feedback with us. We're sorry to hear about your experience and any confusion that may have arisen. We understand the importance of clear communication, and we apologize if our service did not meet your expectations.
We'd like to clarify that our goal is to provide a platform connecting renters with available properties. The "contacting landlord" option is designed to facilitate communication with property managers and agents associated with the listings, which may include links to external websites where the rentals are posted.
It's mentioned in our terms and conditions, that we do not offer refunds once the product has been used, considering the right of withdrawal is voided when this is done. We do our best to ensure transparency about our services and costs before users subscribe, and as such we mention the cost of the service twice before you sign up as well on your receipt when you complete the purchase.
We value your input, and we'll use this feedback to improve our communication and service. If there's anything specific you believe we can address or enhance, please feel free to let us know. Thank you for bringing this to our attention, and we hope to learn from this experience to better serve our users in the future.
Regards,
Mikael
Customer Care Coordinator
Simple to create rental announcement
Creating the Ad for my apartment was simple and it was approve by the admin quickly.
But unfortunately, I haven't received any response.
12 July 2023
Unprompted review
Reply from BostadsPortal
Hello MD,
We appreciate your feedback, and we're glad to hear that you found the process of creating your apartment ad simple and that it was approved quickly by our admin team.
We're sorry to hear that you haven't received any responses to your ad. While we strive to provide a platform where users can easily connect with potential renters, response rates can vary depending on various factors such as location, pricing, and market demand.
To improve your chances of receiving responses, you may want to consider revising your ad description or adjusting the pricing to make it more competitive. Additionally, promoting your ad or making it more visible to users can also help attract more attention.
We hope that you'll receive inquiries soon, and if you have any further questions or need assistance with your listing, please feel free to reach out to our customer support team. Thank you for using our platform, and we wish you success in finding the right tenant for your apartment.
Regards,
Mikael
Customer Care Coordinator
Found the perfect apartment for me very…
Found the perfect apartment for me very fast. It went very smooth and fast and after two days I signed the contract 👍
20 April 2023
Unprompted review
Reply from BostadsPortal
Hello Malin,
It's great to hear that you had a positive experience with BostadsPortal in finding the perfect apartment for you quickly and efficiently! Being able to sign the contract within just two days is a testament to the effectiveness of the website and I hope you continue to have a great experience with us and enjoy your new home!
Regards,
Mikael
BostadsPortal
Good experience with Bostadsportalen
Everything was fine. The only thing that was a little bit difficult was to find how to mark the room not available any more.
7 March 2023
Unprompted review
Reply from BostadsPortal
Hej Ulla,
Och tack för din feedback! Vi ska titta på om vi inte kan göra det lite lättare i framtiden.
Hälsningar,
Mikael
Difficult to find the function to…
Difficult to find the function to rearrange the advertisement you put out on the webb.
21 August 2022
Unprompted review
Reply from BostadsPortal
Hello Ankan,
I'm not quite sure what you mean with rearranging advertisements. If you send an email to our support desk at info@bostadsportal.se I'm sure we can figure out what the issue is.
Regards,
Mikael
A good and easy-to-understand service
A good and easy-to-understand service. I didn't get that many answers though. I found my tenant through an other service.
10 August 2022
Unprompted review
Reply from BostadsPortal
Hello Jan,
Great to hear you found the service easy to understand. And I'm happy you found a tenant for your rentable even if it was through another service.
Regards,
Mikael
Good and easy service to help you…
Good and easy service to help you advertise your property. Unfortunately, the prospective tenants were a bit frivolous.
28 July 2022
Unprompted review
Reply from BostadsPortal
Hello Martin,
Great you hear that the service was easy to use. Regretfully the tenants you found we're not up to par, we are working continuously on improving the compatibility between landlord and tenant and hopefully we can implement the tools to help you find the perfect tenant in the future.
Regards,
Mikael
It was really good
It was really good. I registered friday and found and apartment 2 days later.
12 July 2022
Unprompted review
Reply from BostadsPortal
Hello Petra,
That makes me so happy to hear. I hope the apartment is everything you wanted and more!
Regards,
Mikael
It's a complete SCAM!
It's a complete SCAM
They charge you money to redirect you to other apartment listings on other sites.
Luckily I could refund my payment using my online bank.
AVOID THIS.
13 April 2022
Reply from BostadsPortal
Hello Krayem,
As our service is online, we spend a lot of time developing our website and app so that our tenants and landlords get the best experience when a rental property is set aside for the right tenant. After 20 years of collaboration, we know the needs of both tenants and landlords very well and we see it as our most important task to ensure that both tenant and landlord are satisfied when the contract is signed.
Every day we bring people together, whether they need a place to live or have a place to spare that they would like to rent out. We help housing seekers and landlords find the right match. In addition, we have customer service available every day of the year that can help with your housing search.
Of course, we cannot make this service free, and therefore a user fee is added to the site.
Regards,
Mikael
i’m very satisfied!
i’m very glad. I feel I can trust BostadsPortal.
Besides it worked so fast.
31 December 2021
Unprompted review
Terribble
Terribble, they steal your money and charge you 30 euros after the init payment.
7 October 2021
Easy to make a rental ad.
Easy to make a rental ad.
Clear communication with possible tenants.
This is third time we rent out room using this website.
Recommended to use.
27 July 2021
Unprompted review
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