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Bob Jane T-Marts - Joondalup Reviews 2

•
TrustScore 3.5 out of 5

3.7

Tire Shop
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189 Winton Road, Unit 2, 6027 JOONDALUP, WA, AU

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08 9300 0326

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Company details

  1. Tire Shop
  2. Car Battery Store
  3. Wheel Store

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.

Contact info

  • 189 Winton Road, Unit 2, 6027, JOONDALUP, WA, Australia

  • 08 9300 0326

3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Replied to 78% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

fantastic and honest

This guys are awesome and definitely my go to. Nothing is ever too much trouble for them. As a female I was always cautious of going to get my car fixed alone in case of being ripped off. Not these guys,,,They will always fit you in especially in an emergency. They are honest, transparent and I never feel awkward going in alone. They do a fantastic job getting you back on the road safely
Exceptional service. I wouldn’t use anyone else.
Well done and thank you guys as always!

28 September 2024
Unprompted review
Bob Jane T-Marts - Joondalup logo

Reply from Bob Jane T-Marts - Joondalup

Hi, we're committed to providing exceptional customer service. Thank you for taking the time to share your positive experience regarding our Joondalup store.

Rated 1 out of 5 stars

Bad Service

My Dad went to Bob Jane to see about his front tyre he only had the tyres done for 6 months at Bob Jane.They said to him that he needed a new tyre that they couldn't fix it.The staff member wanted to ague to my dad about the tyre.Not good customer service at all no more going to Bob Jane there just disrespectful to customers.

19 August 2023
Unprompted review
Bob Jane T-Marts - Joondalup logo

Reply from Bob Jane T-Marts - Joondalup

Hi Michelle, thanks for your feedback regarding your recent visit to our Joondalup store. We have forwarded your details and complaint to the store's state manager to investigate further. We hope to come back to you ASAP with an appropriate solution. Thanks The Bob Jane T-Marts National Support team.

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