I made a mistake in thinking my insurance ran out on the 7th of August, so I searched online and found the quotation given respectable. Thinking no more about it, I received a message to call them and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Helpful , professional and a very patient lady call handler who explained everything in detail. The price i was quoted for my needs was very good and within my budget. I would certainly recommend Be W... See more
Company replied
Good price online , easy to get quote and take out a new policy. Unfortunately renewal quote came out higher than online quote and agent on the phone wasn't able match that so I cancelled auto renew a... See more
Company replied
Well, I took out a bike policy, but within 30 mins had a change of heart. The 13yr Suzuki sv 650s has only done 2,000 mls.my son said you don't use it,I'll buy it, cancel the insurance now. So I... See more
Company replied
Company details
Written by the company
We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.
Contact info
Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB United Kingdom, M3 7FB, United Kingdom
- Customer.care@bewiser.co.uk
- bewiser.co.uk
4.5
Excellent
9K reviews
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You can’t log in
You can’t log in
My password wasn’t recognised so I tried to reset it, they say they’ll send you a 6 digit code that I’m still waiting for 3 days later & after 4 times I’ve pressed resend code, very frustrating
10 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to leave your feedback.
We're sorry to hear that you experienced difficulties accessing your account. We understand how frustrating it can be when you're unable to log in and then don't receive the password reset code needed to regain access, particularly after requesting it multiple times over several days.
We appreciate that situations like this can be inconvenient and may prevent you from accessing important policy information when you need it. We're sorry that your experience has left you feeling disappointed and that our online service did not perform as expected on this occasion.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.bewiser.co.uk/contact-us
Thank you for sharing your experience with us.
We value all customer feedback and regret that we did not meet your expectations.
Kind regards
Chelsea @ BeWiser Insurance
Use this company and Be Wise
I chose this company to insure my vehicle because they sponsor motorcycle racing. The premium was great and the service was superb. Highly recommended
30 August 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for sharing your feedback with us following your recent experience.
It is fantastic to hear that our support for competitive track events brought you to us, and even better that you secured fantastic value alongside an outstanding customer experience. We are delighted to receive your backing.
Should you ever need anything else from us, please feel free to reach out to our team.
Kind regards, Tahara @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for sharing your thoughts with us.
It is brilliant to learn that you were pleased with how competitive our rates turned out to be.
If you ever require any assistance from our end, please do reach out.
Kind regards, Kirsty @ BeWiser Insurance
My experience with your company was…
My experience with your company was good because all the forms were fill on line and it was just like 10 minutes everything is completed certificate sent.
1 September 2026
Reply from Be Wiser Insurance
Thank you for leaving a review about your experience.
It is great to hear that setting up your details digitally was so prompt and that your documentation arrived immediately after completion.
Our team remains available if you require any assistance moving forward.
Kind regards,
Vicky @ BeWiser Insurance
beautiful selection, great prices and fantastic delivery.
Great service, beautiful selection, great prices and fantastic delivery. Easy to use website and excellent customer service.
2 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to write a review.
It is wonderful to hear that you had such a seamless experience online and were pleased with our range, fast delivery, and affordable cover, as well as the support from our team.
Please reach out if you need any further help in the future.
Kind regards,
Vicky @ BeWiser Insurance
Renewing motorcycle insurance
Website was very easy to use and the price for what I needed was very reasonable compared to the competition
2 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to write a review about your experience.
It is brilliant to hear that you found our online setup so straightforward and that our rates compared so favorably against other providers.
If you ever need any assistance in the future, please feel free to reach out.
Kind regards,
Vicky @ BeWiser Insurance
Great competitive price for my van
Great competitive price for my van
So easy to do all online.
Everything sent quickly by email
Highly recommended
2 September 2026
Reply from Be Wiser Insurance
Thank you for leaving us a review.
It is brilliant to hear that you found such a great deal on your commercial vehicle cover and enjoyed how smooth the digital setup was. We are also glad your documentation arrived in your inbox without delay.
If you ever need any further help from our end, please feel free to contact us.
Kind regards, Leanne @ BeWiser Insurance
site was easy to navigate
site was easy to navigate, found the policy i wanted at a reasonable cost
8 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to write a review about your experience.
It is wonderful to hear that exploring our website was a breeze and that you managed to secure the cover you required at a fair price.
If there is anything else we can do for you, please do not hesitate to reach out.
Kind regards, Tahara @ BeWiser Insurance
Second policy for bike
This is my second policy for my two motorbikes. After Hastings Insurance tried shafting me on a renewal, I found this company and the premiums were 50-60% cheaper. I now have two policies with them and bye bye Hastings
9 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to post your feedback with us.
It is brilliant to hear that you were able to secure such a fantastic deal on your second cover with our team and that switching over saved you a substantial amount.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards, Tahara @ BeWiser Insurance
Very easy to sort the insurance out…
Very easy to sort the insurance out online no complaints
8 September 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback with us.
It is brilliant to hear that you found arranging your cover on the website such a smooth process and that everything went without a hitch.
If you ever need any further support from our end, please feel free to reach out.
Kind regards,
Vicky @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for sharing your thoughts with us.
We are delighted that you found our process straightforward to navigate and secured a fantastic deal on your premium.
If you ever need any further support, we are always more than happy to assist.
Kind regards, Tahara @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for leaving your feedback.
It is wonderful to hear that you found our process straightforward and that our prices hit the mark for you.
Should you require any further support, please feel free to reach back out to us.
Kind regards, Tahara @ BeWiser Insurance
Quick and easy insurance service
9 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to share your feedback with us.
We are delighted to hear that arranging your cover was straightforward and smooth.
Should you ever require further support, please don't hesitate to reach out to us.
Kind regards,
Vicky @ BeWiser Insurance
A sensible priced insurance policy…
A sensible priced insurance policy without any hassle I would definitely use this company again
1 September 2026
Reply from Be Wiser Insurance
Thank you for leaving us a review.
It is great to hear that your quote came in at a reasonable figure and that everything went smoothly from start to finish.
If you ever need a hand with anything else, please just get in touch.
Kind regards,
Vicky @ BeWiser Insurance
Great service really recommend made…
Great service really recommend made insurance and online portal really easy to use
6 September 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback with us.
It is brilliant to hear that setting up your cover went so smoothly and that you found our digital portal so simple to navigate.
If you ever need a hand with anything else, please get in touch with us.
Kind regards,
Vicky @ BeWiser Insurance
Best price by far.
1 September 2026
Reply from Be Wiser Insurance
Thank you for taking the time to leave us a review.
It is fantastic to hear that you secured such an unbeatable premium for your cover.
Should you ever need a hand with anything, please hop over to our main help page where our advisors will be ready to support you.
Kind regards,
Rachael @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for leaving us a review.
It is great to hear that you secured a competitive premium and that everything has gone smoothly so far with your setup.
If you ever need any additional support, please visit our online contact page where our team will be delighted to guide you.
Kind regards,
Rachael @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for sharing your feedback with us.
It is brilliant to hear that your experience went smoothly and that our advisor provided prompt, supportive service.
If you ever need a hand with anything else, please pop over to our online contact page where we will be ready to help.
Kind regards,
Rachael @ BeWiser Insurance
be wisser stay away
Firstly, I suggest trustpilot verifies these reviews. Are they from employees ?
I cant get through by phone and online is terrible
I wish I could give 0 stars
Be Wiser and stay away
8 September 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for taking the time to leave your feedback. We're sorry to hear about your experience and appreciate the opportunity to respond.
We understand your frustration regarding difficulties contacting us by phone and your experience with our online services. Providing accessible support and a straightforward customer journey is important to us, so we're disappointed to hear that we fell short of your expectations.
We'd also like to reassure you that customer reviews are collected and managed independently by Trustpilot. However, we take all feedback seriously, whether positive or negative, as it helps us identify areas where we can improve.
We're sorry that your experience has left you with such a negative impression of our service. Your comments will be shared with the relevant teams for review as we continue to work on improving the support we provide to our customers.
Kind regards,
Chris @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for leaving us a review.
It is fantastic to hear that your experience with our team was completely smooth and hassle-free.
If you require any further support, please don't hesitate to reach back out.
Kind regards,
Rachael @ BeWiser Insurance
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