Be Wiser Insurance Reviews 

8,710
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,906 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how simple and straightforward the online quotation process is, easily finding competitive pricing and excellent value for money compared to other providers. People frequently mention that the website is exceptionally easy to navigate, while the staff consistently provide polite, clear, and efficient support when needed. However, some customers also noted unexpected extra costs, mentioning high administration charges or surprising cancellation fees after purchasing their policies. A few other people also felt that the online portal can occasionally feel clunky and frustrating to use when trying to reach a human support agent.

What people talk about most

Price

People report positive experiences with price, highlighting very competitive quotes and substantial savings... See more

User experience

Reviewers mention positive feedback about user experience, highlighting quick setups and easily understood... See more

Service

Users describe positive interactions with service, highlighting helpful telephone staff and efficient... See more

Website

Consumers find website to be positive, praising the easy navigation, competitive prices, and simple online... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising competitive pricing and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made the usual trolling of the net for car insurance easy. Quickly set up, not just competitive but the cover far extends service given by other brands , would recommend highly

Company replied

Rated 4 out of 5 stars

I made a mistake in thinking my insurance ran out on the 7th of August, so I searched online and found the quotation given respectable. Thinking no more about it, I received a message to call them and... See more

Company replied

Rated 5 out of 5 stars

Simple, no messing me around and straight to the point. Saved me over £70 from a quote i had earlier in the day. Plus other quotes were experiences "on-line connection problems and to ring them🤔... See more

Company replied

Rated 5 out of 5 stars

Good price online , easy to get quote and take out a new policy. Unfortunately renewal quote came out higher than online quote and agent on the phone wasn't able match that so I cancelled auto renew a... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(8,710)

1,895 reviews in the last 12 months

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Rated 5 out of 5 stars

Went above and beyond to help with a…

Went above and beyond to help with a change of vehicle transfer. Thank you everyone.

5 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is fantastic to hear that our team went the extra mile to make your vehicle swap as seamless as possible.

Should you need a hand with anything else in the future, we are always here to help.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Perfect service lady on phone was so…

Perfect service lady on phone was so helpful cannot fault her 10 out of 10. Would recommend. 👌👌👌👌

11 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

It is wonderful to hear that our team member provided such outstanding support and made your experience completely seamless from start to finish.

Should you ever need anything else, please reach out and we will be delighted to help.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

The whole experience was made very easy…

The whole experience was made very easy to follow Except price policy does exactly what I wanted I will definitely use this company again

9 September 2026
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Reply from Be Wiser Insurance

Thank you for sharing your thoughts on your recent setup.

It is wonderful to hear that navigating the setup felt so simple and that your cover matches your exact needs, even though you felt the final cost could have been better.

Should you ever need anything else from us, our team is always on hand to assist.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Good service no messing about thanks

Good price 👍

12 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write a review.

It is brilliant to hear that you found our rates so competitive.

Should you require any further support, please reach out and our team will be delighted to assist.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Very cost effective

Very cost effective. Easy and straightforward to get the cover needed with plenty of options to add further protection if required

5 September 2026
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Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us.

It is great to hear that you found our cover so reasonably priced and that choosing your extra protection options was a simple process.

Should you ever need another hand from us, please feel free to reach out.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

I phoned be wiser this morning with a…

I phoned be wiser this morning with a query got through straight away and my query was sorted very professional and polite.

12 September 2026
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Reply from Be Wiser Insurance

Thank you for sharing your experience with us.

It is brilliant to know you were connected to someone right away and that your request was managed with such care and courtesy.

Should you require any further assistance, please feel free to contact us.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Bewiser is quick to quote and set up

Bewiser is quick to quote and set up, very good prices with clear options and no hidden costs.

5 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your experience with us.

It is great to hear that securing your policy was so swift and that you found our pricing transparent with clear choices.

If you ever require any assistance in the future, please get in touch with our team.

Kind regards, Tahara @ BeWiser Insurance

Rated 4 out of 5 stars

Insurance requirements

Usual data protection & I wanted to talk to someone & slightly alter /check my re- newal...no problems so far , hence 4*

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your review with us.

We understand how crucial it is to speak directly with an advisor to review your details and confirm your upcoming year's cover is accurate without any hassle.

Should you need anything else from us, please feel free to reach out.

Kind regards, Tahara @ BeWiser Insurance

Rated 1 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave a review and share your feedback with us.

We were disappointed to read that you experienced difficulties contacting us. We understand how frustrating it can be when you're unable to reach our team through live channels, particularly when you require assistance with your policy.

We appreciate that long wait times and challenges getting through by phone can have a significant impact on your overall experience, and we're sorry that we did not meet your expectations on this occasion.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.bewiser.co.uk/contact-us

Thank you for bringing this to our attention.

Kind regards

Chelsea @ BeWiser Insurance

Rated 5 out of 5 stars

Motorcycle Insurance

Excellent service , best price & courteous telephone handlers.

26 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us today.

It is fantastic to hear that our team was so polite on the phone and that you were so pleased with both the overall care you received and the cost of your cover.

Please feel free to reach out to us again if we can support you with anything else.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

Been with them for about a year now…

Been with them for about a year now couldn’t fault them will be going with them again

1 November 2025
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

It is brilliant to hear that your experience over the past twelve months has been so positive and that you intend to stay with us for your cover.

Please feel free to get back in touch if we can support you with anything else.

Kind regards,
Laura @ BeWiser Insurance

Rated 5 out of 5 stars

Straight forward and competitive

Straight forward and competitive

8 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your review with us.

It is brilliant to hear that you found our process clear and straightforward, and that you were able to secure a price that works well for you.

Please do reach out if there is anything more we can do for you.

Kind regards,
Laura @ BeWiser Insurance

Rated 5 out of 5 stars

Easy,quick and safe.

Easy,quick and safe.

8 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you found the entire journey straightforward, efficient, and secure from start to finish.

If there is anything else we can do to support you in the future, please feel free to get in touch.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write a review.

It is wonderful to hear that you experienced high standards of care from our staff and secured a great value premium.

If we can be of any further help to you, please do get in touch.

Kind regards, Kirsty @ BeWiser Insurance

Rated 4 out of 5 stars

Very competitive price,but online…

Very competitive price,but online portal is poor if you need to speak to a human

10 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write a review about your experience with us.

It is great to hear that you were happy with the value of your policy quote, though we are sorry for the frustration you faced when trying to connect with a member of staff through our website.

Should you ever need anything else, our team is always here to assist you.

Kind regards, Kirsty @ BeWiser Insurance

Rated 1 out of 5 stars

Absolutely drove me nuts despite…

Absolutely drove me nuts despite sending every bit of information they have asked for twice I'm still getting emails to send them again phoned twice said they would ring back yet no phone call email after email saying insurance will be canceled if I don't send them well guess what check your emails!!!!! You will see I've sent them twice now!!!!! I'm stressed out with all this

3 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave a review and share your experience with us.

We're sorry to hear how frustrating this situation has been and that it's caused you so much stress. We understand how upsetting it can be to receive repeated requests for information when you've already provided the documents requested, particularly when you're also receiving communications about potential policy cancellation.

We also appreciate how disappointing it must have been to be told that you would receive a call back and then not receive further contact as expected. We recognise the importance of keeping customers informed and ensuring documentation is processed efficiently.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.bewiser.co.uk/contact-us

Thank you for bringing your experience to our attention. We're sorry that on this occasion we have left you feeling let down and frustrated by the process.

Kind regards

Chelsea @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to use and the price was right.

Website was easy to use and the price was good (for my older motorbike). Insurance documents were ready on the website very quickly.
Cheers

3 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is great to hear that you found our online setup straightforward, secured an affordable price for your classic bike, and were able to access your paperwork right away.

If you ever need a hand with anything else, our team is always happy to help.

Kind regards, Kirsty @ BeWiser Insurance

Rated 4 out of 5 stars

Everything looks good on the face of it.

Good price. I tried to set up an account but the app froze. Now sorted. Everything seems fine with only one error relating to training.

9 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us today.

It is fantastic to hear that you found our rates competitive and that the technical issue with registering your details has now been resolved. We appreciate you raising your experience regarding the training oversight as well, as customer input helps us continually improve our process.

Please do not hesitate to contact us if we can be of help with anything else.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

Very good good price thanks very much

Very good good price thanks very much

10 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for letting us know about your experience.

We are delighted that you secured a fantastic rate and had such a smooth experience with us.

If you ever need a hand with anything else, we remain at your service.

Kind regards, Kirsty @ BeWiser Insurance

Rated 1 out of 5 stars

You can’t log in

You can’t log in
My password wasn’t recognised so I tried to reset it, they say they’ll send you a 6 digit code that I’m still waiting for 3 days later & after 4 times I’ve pressed resend code, very frustrating

10 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave your feedback.

We're sorry to hear that you experienced difficulties accessing your account. We understand how frustrating it can be when you're unable to log in and then don't receive the password reset code needed to regain access, particularly after requesting it multiple times over several days.

We appreciate that situations like this can be inconvenient and may prevent you from accessing important policy information when you need it. We're sorry that your experience has left you feeling disappointed and that our online service did not perform as expected on this occasion.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.bewiser.co.uk/contact-us

Thank you for sharing your experience with us.

We value all customer feedback and regret that we did not meet your expectations.

Kind regards

Chelsea @ BeWiser Insurance

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