Be Wiser Insurance Reviews 

8,803
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,943 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that navigating the digital website and setting up a new insurance policy is exceptionally simple, smooth, and fast. Consumers also appreciate the very competitive prices, noting that quotes are budget-friendly and offer great value compared to other traditional providers. Some reviewers were not happy with extra cancellation fees, unexpected policy adjustments, or sudden price increases encountered on their renewals. Others mentioned that it can sometimes be quite difficult to speak directly with a human support agent when personal assistance is needed, as portal tools can feel limited.

What people talk about most

Price

Consumers find price to be positive, frequently highlighting very competitive quotes that easily beat their... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, simple, and quick it is to... See more

Service

Reviewers highlight positive aspects of service, praising the polite staff, competitive pricing, and quick... See more

Website

Customers consistently note positive experiences with website navigation, highlighting how simple it is to... See more

Value for money

Users describe satisfaction with value for money, highlighting great prices that easily beat their previous... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a mistake in thinking my insurance ran out on the 7th of August, so I searched online and found the quotation given respectable. Thinking no more about it, I received a message to call them and... See more

Company replied

Rated 5 out of 5 stars

An easy system to get insurance and a very good price. My only concern us trying to print off the certificate. Downloading it was easy but it immediately went into a "notes" app where it doesn't seem... See more

Company replied

Rated 5 out of 5 stars

Top of the list in several 'comparisons' I already have my van insured with Bewiser now I also have my motorcycle insured with them too, and I was able to link the new policy to my existing online acc... See more

Company replied

Rated 5 out of 5 stars

Good price online , easy to get quote and take out a new policy. Unfortunately renewal quote came out higher than online quote and agent on the phone wasn't able match that so I cancelled auto renew a... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,803)

1,877 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process

Easy process, satisfactory price.

1 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

We are delighted to hear that setting up your cover went smoothly and that you were pleased with the quote you received.

Should you ever require any further support, please feel free to reach back out to us.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

Quick and easy

Quick and easy

1 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

It is brilliant to hear that you found the process so swift and straightforward.

Please get in touch if we can assist with anything else.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Quick + Easy

Quick, easy and good value.

8 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

It is wonderful to hear that your experience purchasing cover was smooth, straightforward, and competitively priced.

If there is anything else we can do to support you, please reach out to us.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

So simple to complete the documentation…

so simple to complete the documentation and a great price, with plenty of options of level of cover.

30 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that you found setting up your policy straightforward, bagged a competitive rate, and enjoyed having a wide choice of protection features to tailor your policy.

If you ever need anything else, please feel free to reach out to our team.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

recommend…

quick and efficient company recommend them all sorted in minutes

8 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your experience with us.

It is great to know that you found our process so swift and straightforward, and we really appreciate your recommendation.

Should you require any further help in the future, please do not hesitate to get in touch.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

very good price fast service super…

very good price fast service super thank you

30 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

It is wonderful to hear that you found our rates so competitive and that everything was sorted out for you without delay.

If there is anything else you need assistance with in the future, please feel free to reach back out to us.

Kind regards,
Laura @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to do and understand

Easy to do and understand. Simple form to fill that's self explanatory. Leading to the best price offered. I would highly recommend these people.

7 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us today.

It is brilliant to hear that you found our setup straightforward, that the steps were clear to follow, and that we provided the most competitive quote for you. We also really appreciate you recommending us.

Should you ever need anything else, please do reach out and we will be delighted to help.

Kind regards,
Vicky @ BeWiser Insurance

Rated 5 out of 5 stars

Best price and common sense process /…

Best price and common sense process / application thank you

30 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for getting in touch to leave us your feedback.

It is fantastic to hear that our arrangement process was straightforward and that you felt the cost of your cover was so fair.

If there is anything else we can do for you in the future, please feel free to get back in touch.

Kind regards, Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

All good good price.

30 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to post your review.

It is brilliant to hear that you found every aspect of your experience top-notch and felt the cost was fair.

If you ever need a hand with anything else, please do not hesitate to reach out.

Kind regards, Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

Straight foreward and easy to find the…

Straight foreward and easy to find the appropiate matters

2 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us.

It is wonderful to hear that navigating our service was clear and that having a direct line available gave you peace of mind.

If you ever need any support down the road, we will be more than happy to help.

Kind regards, Tahara @ BeWiser Insurance

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. Will never deal with again I cancelled my renewal in good time. They renewed anyway, took money from my account without my permission. I cancelled nd charged back the direct debit not they are threatening me saying I owe them money. Disgraceful and should be struck off for fraud and theft.

1 October 2026
Unprompted review
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Tanks for taking the time to leave a review. We're sorry to hear about your experience and understand why this situation would be upsetting.

If you cancelled your renewal before the renewal date, we understand how frustrating it must have been to see a payment taken from your account. When the Direct Debit payment was subsequently reversed through your bank, this resulted in an outstanding balance being created on the policy.

We'd really like the opportunity to review this with you, as there may be circumstances specific to your policy that we can help clarify and resolve. Please contact our customer service team at your earliest convenience so we can investigate the matter fully and work towards a resolution.

Kind regards,

Chris @ BeWiser Insurance

Rated 1 out of 5 stars

Shit

They cancelled on the same day

6 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thanks for taking the time to leave a review. We're sorry to hear you're unhappy with your experience. Having reviewed your policy, it has not been cancelled and remains active at this time. However, we've identified some conflicting information between the details provided and information held on CUE database, which means the policy will become unacceptable once the details have been corrected.

Please contact us as soon as possible to discuss this further.

Kind regards,

Chris @ BeWiser Insurance

Rated 3 out of 5 stars

A right pain to deal with

A right pain to deal with. Foreign call centers , threats to cancel insurance as hadn't uploaded proof of ncd. Try asking first ! The main gripe is voice recognition, it just couldn't recognise date of birth . Give up !

1 October 2026
Unprompted review
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback. We're sorry to hear that you've been dissatisfied with your experience.

We appreciate that being asked to provide proof of your No Claims Discount and receiving communications about potential policy cancellation can be frustrating. These requests form part of our validation process and help ensure that policy details are accurate and cover remains in place.

We're also sorry to hear that you experienced difficulties when contacting us and felt that communication was not as clear or straightforward as it should have been. We understand how frustrating it can be to repeat information and encounter issues with automated systems when you're looking for assistance.

Your comments have been noted and will be shared with the relevant teams for review. Thank you for taking the time to bring your concerns to our attention.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

IT IS VARY GOOD THANK YOU

25 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving your review online.

We are delighted to hear that you had such a positive experience arranging your cover.

If you need any support in the future, please feel free to reach out to us.

Kind regards, Leanne @ BeWiser Insurance

Rated 4 out of 5 stars

Quick & easy to set up insurance & a…

Quick & easy to set up insurance & a cheaper price

6 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your review online.

We are delighted to hear that securing your policy was a smooth process and that you were able to save money on your motor cover.

If you ever need any support down the road, please feel free to get in touch with us.

Kind regards, Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to set up while explained great…

Easy to set up while explained great service so far

6 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us online.

It is brilliant to hear that you found the online application straightforward and that you are enjoying a great experience with us so far.

If you ever need any further support, please feel free to reach out to our team.

Kind regards, Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

Able to help with sorting out my…

Able to help with sorting out my insurance three times now. Very good price will be back again im sure .

29 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write a review.

It is wonderful to hear that we have been able to assist you on multiple occasions and that you secured a fantastic rate.

If you ever need anything else, please do reach out to our team.

Kind regards, Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

All I can said is the prices are fair and customer service is great

All I can said is the prices are fair and absolutely easy to set up your police and you also have a portal and a direct phone line witch makes it easier for people who ain’t got access to a computer or can’t use a computer keep up the good work guys

6 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your review.

It is brilliant to hear that our pricing met your expectations, and we are glad you found setting up your policy so straightforward. Providing both online account management and dedicated telephone support is key for us, so knowing those choices helped make things simple for you is really appreciated.

Should you need any further support from us, please do not hesitate to reach back out.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

Had to phone because the reg was not…

Had to phone because the reg was not found , but was sorted in the phone call , nice and easy

5 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

I am glad to hear that our customer service agent was able to quickly resolve the issue with your registration number and make the process smooth for you.

If there is anything else you need assistance with in the future, please feel free to reach out.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to use app

5 October 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is brilliant to know you found navigating our app such a smooth and hassle-free process.

If you ever need any further support, please feel free to get in touch.

Kind regards, Leanne @ BeWiser Insurance

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