Beer Ritz Reviews 

286
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often highlighting unique beers not found elsewhere, and the superb quality of both beverages and glassware. Many people commend the fast and efficient delivery service, with orders frequently arriving quickly, sometimes even next day, and always well-packaged to ensure items are intact upon arrival. Reviewers also appreciate the brilliant overall service, the ease of navigating the website, and the smooth ordering process. However, some customers also noted occasional issues with delivery, experiencing delays where orders took longer than advertised or expected, sometimes due to multiple courier transfers.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the rapid and quick delivery... See more

Product

People report positive experiences with the product, highlighting a great selection of beers, including... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent beers and great value... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, excellent, and great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be orde... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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4.8

All reviews

(286)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

There was a breakage in my delivery…

There was a breakage in my delivery that was spotted by the delivery company. After a quick correspondence with Zak at BeerRitz the courier redelivered what was undamaged in clean and well packed condition. Only one bottle of cider had been damaged. Zak credited my account straight away. It’s how a company handles a problem that tells you the type of business you are dealing with, hence the 5 stars. Thank you.

29 September 2023
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Reply from Beer Ritz

Hi Louise, that's really good of you to leave a 5 star review even though there a problem with your delivery - we hope to hear from you again soon

Rated 5 out of 5 stars

Absolutely made up found this site

Absolutely made up found this site.
Tradition is that my Christmas present to my self is a selection of Christmas Belgian beer. Increasingly more expensive and difficult to find sites with the favourites and some recent years haven't been able to get them at all.
Not only do these stock arguably the best beers in the world (Golden Carolus Christmas amongst others) but they are reasonably priced, reasonably priced delivery and fast delivery too.
Can't recommend highly enough
Will be revisiting a lot. Thank you.

5 October 2023
Unprompted review
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Reply from Beer Ritz

Thank you for your Kind Review Mark :) We are glad we stock some of your favourites! Enjoy!

Rated 5 out of 5 stars

Great range of beers

Great range of beers. Always introducing new stock from across Europe and the UK.
Fast delivery.

19 September 2023
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Reply from Beer Ritz

Thanks for the review :)

Rated 5 out of 5 stars

Perfect

Very good communication and service! Very friendly too. I wanted to send a gift to someone, but I live in another country it was not easy to find a good, reliable site. Then I found beerritz. There is a lot of choice and everything went very smoothly. Thank you!

1 September 2023
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Reply from Beer Ritz

Hi Brenda, thanks for the review - we're pleased it all went smoothly!

Rated 5 out of 5 stars

Success

Holiday beer obtained

25 August 2023
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Reply from Beer Ritz

We're pleased to have helped with an essential part of your holiday prep, and hope to hear from you again.

Rated 4 out of 5 stars

Belgian Beer glasses

Good selection of products, easy to search. Prompt delivery & a free gift! Not tried it yet but seems interesting.

8 August 2023
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Reply from Beer Ritz

Thanks for the review!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service, delivered earlier than I expected, for my mates birthday… all the way to Wolverhampton! Well done. You were top notch. Thanks

6 August 2023
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Reply from Beer Ritz

Thank you for your kind review Trevor :)

Rated 5 out of 5 stars

Good choice of beer

Good choice of beer. Order delivered promptly. The courtesy beer was a nice touch

5 August 2023
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Reply from Beer Ritz

Thank you for your kind review Ben :)

Rated 5 out of 5 stars

Wide range of beers

Wide range of beers (though could probably do with more "traditional" bitters/ales). Very promptly delivered.

24 July 2023
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Reply from Beer Ritz

Hi Richard. Thank you for taking the time to post a review. We agree with your comment and will be adding Saltaire Brewery beers to our portfolio today and more 'traditional' ales will be back on the site. Cheers :)

Rated 5 out of 5 stars

Awesome service!

Excellent service, my items were delivered less than 24hrs after I placed the order. Amazing!

24 July 2023
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Reply from Beer Ritz

Thank you for your review Brian! :)

Rated 5 out of 5 stars

Splendid selection of beers

Splendid selection of beers, including a new brewery to me (Bang The Elephant). It is this selection that keeps Beer Ritz at the forefront of online suppliers. Good delivery service from APC helps too.

15 July 2023
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Reply from Beer Ritz

Thank you for your kind review Peter! We try our hardest to keep a great range of beers to please everyone! :)

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