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Beer Ritz Reviews 

286
•
TrustScore 5 out of 5

4.8

Beer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often highlighting unique beers not found elsewhere, and the superb quality of both beverages and glassware. Many people commend the fast and efficient delivery service, with orders frequently arriving quickly, sometimes even next day, and always well-packaged to ensure items are intact upon arrival. Reviewers also appreciate the brilliant overall service, the ease of navigating the website, and the smooth ordering process. However, some customers also noted occasional issues with delivery, experiencing delays where orders took longer than advertised or expected, sometimes due to multiple courier transfers.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the rapid and quick delivery... See more

Product

People report positive experiences with the product, highlighting a great selection of beers, including... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent beers and great value... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, excellent, and great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be orde... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied

Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware

Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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4.8

All reviews

(286)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All round pleasure

Buying beer is rarely a chore. Finding BeerRitz whilst looking for a particular beer was a pleasure I wasn't expecting. Excellent choice, prices and service. What more is there to ask for? I recommend you try them

26 June 2023
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Reply from Beer Ritz

What a lovely review! Thanks for taking the time, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very easy to order from this company

Very easy to order from this company. The beers arrived in a couple of days. They were well packaged & my husband enjoyed them very much. We will be ordering again. Definitely recommended.

5 June 2023
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Reply from Beer Ritz

Thanks for the positive review Sue, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Found Belgian beer no one had

Found Beer Ritz when looking for some Belgian beers that were out of stock elsewhere. The delivery was swift and well packed and they even included a free beer of another type.
All good and will be back.

10 June 2023
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Reply from Beer Ritz

Hi Starcruiser, thanks for your review - hope to hear from you again soon!

Rated 5 out of 5 stars

Great

Great, speedy service. Great product.

10 June 2023
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Reply from Beer Ritz

That's great to hear, thanks for the review!

Rated 5 out of 5 stars

Super after all

At first I was disappointed because the beer did not arrive at all. But when I asked about it, it was sent at once and a day later a present arrived, too. Thanks.

14 May 2023
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Reply from Beer Ritz

Thanks for the positive review Werner!

Rated 5 out of 5 stars

Good selection of beers

Good selection of beers. Well packaged and delivered quickly.

3 March 2023
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Reply from Beer Ritz

Thanks for the review - it's good to hear the system is working as it should!

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. Great customer service. 5 stars 🌟

22 February 2023
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Reply from Beer Ritz

Thanks Lisa, it's always good to hear that the service is working as planned!

Rated 5 out of 5 stars

An online ale paradise!

Amazing selection of ales and ones not normally available on other sites, along with being reasonably priced too! Delivery was extremely efficient and you get a free beer too ... will definitely be coming back for more!

25 January 2023
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Reply from Beer Ritz

Thank you Nick! Hope you Enjoy/Enjoyed the beers!

Rated 5 out of 5 stars

Yet more great beer

Yet more great beer, all I had to do was answer the door (oh, and get dressed first).

20 January 2023
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Reply from Beer Ritz

Hi J, thanks for maintaining basic standards of decency whilst accepting your order - we all appreciate it, especially the courier driver. Hope to hear from you again soon!

Rated 5 out of 5 stars

Excellent beer

Spoke to a member of staff on the day the order was placed, she was very helpful and friendly.

16 January 2023
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Reply from Beer Ritz

Thanks Elizabeth, always happy to help! Hope to hear from you again soon.

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