Order arrived on time and in one piece which is handy considering it was bottles of wine. Again the large and heavy box came with fabric carrying straps which the delivery driver commented on positiv... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bonne Bouffe is not the French food site with the largest choice, but it is definitely the friendliest and most reliable by far. It also takes its slightly reduced range into account to offer free pos... See more
Superb delivery, very fast and efficient. I ordered my beautiful flour and fresh yeast 1 day and had my delivery within 1 day ! That's amazing 👏 🤩. And can I just say, the flour is beautiful, it... See more
Company replied
Excellent and unusual goods that you can't buy anywhere else. Always fulfill the order with no items missing or out of stock. Very well packed and amazing delivery, usually the next day. Can't fault... See more
Company replied
Company details
- Food Products Supplier
- Catering Food and Drink Supplier
- Cheese Shop
- Confectionery
- Dairy Supplier
- Online Food Ordering Service
Written by the company
At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online
Contact info
Unit 27 Carlton Business Park - Carlton Road, TN23 1EF, Ashford, United Kingdom
- +441233660158
- bonjour@bonnebouffe.co.uk
- bonnebouffe.co.uk
4.7
Excellent
277 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted to have come across this…
Delighted to have come across this store after searching for some hamper fillers. A very wide selection of brands and goods at very reasonable prices, delivery was very competitively priced and arrived promptly with all items carefully packed and in pristine condition. Would like to see more confectionary available but that’s my only tiny niggle. Have already repurchased and will continue to be a repeat customer.
30 March 2026
Reply from BonneBouffe
Dear Eloise, Thank you so much for such lovely feedback. We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Kind regards, Caroline
Good products that makes the difference.
27 March 2026
I haven't received my order.
30 March 2026
Reply from BonneBouffe
Dear Victoria, Thank you for taking the time to share your feedback with us. We are sorry that there was a dely in delivering your order. We see that we have been in touch with you and trust that the issue was resolved to your satisfaction, but please feel free to contact us again at bonjour@bonnebouffe.co.uk if there's anything else we can assist you with.
Kind regards, Caroline
The order was delivered on time
The order was delivered on time. The food was packed extremely well, with no chance of anything breaking. And the food is delicious, particularly the Sarladaise potatoes with confit duck. I look forward to eating all the other yummies.
30 March 2026
Reply from BonneBouffe
Dear Joseph, Thank you so much for your great feedback! We're thrilled to hear that you like our products, and packaging. Thank you for being a valued customer and for taking the time to share your experience with others. Kind regards, Caroline
The food I ordered was well packed and…
The food I ordered was well packed and quickly delivered
30 March 2026
Gorgeous Website and Fabulous Products
Gorgeous website. Fabulous products. Lightning fast delivery in most superior and state of the art packaging. Just perfect really.
30 March 2026
Reply from BonneBouffe
Dear John, We're absolutely thrilled to read your glowing review! We are glad to hear that you like our products and website. Our team always takes great care while packing products and aim to ship orders as soon as possible, so we are glad to hear that your order reached you quickly and that you enjoy our products. As a small business, your support really means a lot to us!
Kind regards, Caroline
It’s my No1 place to go to for my…
It’s my No1 place to go to for my French cuisine, reasonably priced and fast delivery
30 March 2026
Amazing online platform for French products
Speedy delivery, reasonable price, very nice wrapping - all products arriving in excellent condition. Will definitely order again.
27 March 2026
Unprompted review
Excellent feedback
27 February 2026
Exceptional service
Exceptional service, fast delivery and the products are the finest quality. The best butter I've tasted.
26 February 2026
Reply from BonneBouffe
Dear Nicole, Thank you for your great feedback. We are delighted that you had a good shopping experience with us and are enjoying our Echire Baratte Butter ! Kind regards, Caroline
Too sweet
Unfortunately, it was too sweet, and not at all tangy like I was expecting
26 February 2026
Reply from BonneBouffe
Dear Adie, Thank you for taking the time to share your feedback with us. We are sorry that the Bonne Maman Jam did not meet your expectation. Please feel free to contact us at bonjour@bonnebouffe.co.uk if there's anything else we can assist you with.
Kind regards, BonneBouffe
Reply from BonneBouffe
Dear Bianca, We’re grateful for your feedback and glad that you had a good shopping experience with us! As a small business your recommendation means a lot to us. Kind regards, Caroline
Best jam on the market
Best jam on the market, have used it for years. BonneBouffe have consistently had an easy to navigate website and delivery is fast. Excellent service.
23 February 2026
Reply from BonneBouffe
Dear Ian, Thank you so much for taking the time to leave a review! We're thrilled to hear that you're satisfied with your experience with us and like our products, and we look forward to serving you again in the future. Kind regards, Caroline
Reply from BonneBouffe
Dear Paul, Thank you for your lovely feedback! We're thrilled to know you love our popular Roscoff Onion, and that you had a pleasant shopping experience with us. Best regards, Caroline.
Best prunes in all humanity
I've ordered several times from this company and delivery is always swift. I buy their Agen prunes which are absolutely delicious and at a better price than elsewhere. Very happy
28 January 2026
Reply from BonneBouffe
Dear Amanda, We are delighted to read your great feedback on the Agen Prunes and that you love them as much as we do! Kind regards, Caroline
Top class suppliers of delicious French…
Top class suppliers of delicious French food. Packaging is outstanding to keep your items safe whilst in transit. Overall great service and quality.
27 January 2026
Reply from BonneBouffe
Dear Darryl, Thank you so much for such a lovely feedback, we really appreciate it. We are truly delighted that you had a good shopping experience with us and that you enjoy our products! Kind regards, Caroline
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