Automotive Superstore Pty Ltd Reviews 

1,594
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,594)

201 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I did a google search for all the best…

I did a google search for all the best prices for what I wanted. Automotive superstore were cheapest of the lot. With the right part numbers and a quick search. I had all I was looking for in my basket in no time..and payment was so easy..thanks ..now let's wait for delivery..

30 May 2026
Unprompted review
Rated 1 out of 5 stars

WTAF

WTAF. I’m getting asked for a review and I haven’t even had confirmation my order is ready for pickup. No emails. No texts. Zero feedback but you’ve happily taken my money. DO NOT USE.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Reverse camera

Very pleased with the service and the speed that I received my order no complaints all great little camera for my bus

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast Shipping and Sharp Pricing

Ordered new wiper blades on Tuesday morning, and they arrived Wednesday. Unfortunately the long rainy spell had suddenly finished by then, but can’t win ‘em all.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Suzuki Swift Aerpro kit

fast delivery, kit had everything for complete easy install keeping all the steering wheel controls, excellent Aerpro head unit, wife is very happy great Mother's Day present

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Part bent metal indents

Part i ordered arrived scratched and metal bent. first time using this place and if this the parts they sell last time!!!. Metal has indents and drag marks like it ripped off another car new parts shouldn't be scratched this bad. I have asked for new part sent at there expense as this looks 2nd hand

9 May 2026
Unprompted review
Rated 4 out of 5 stars

I initially had trouble getting into my…

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got through, I was able to re-order one of my previous orders which saved me a fair bit of effort. I went back to the Automotive Superstore because their prices were so much better and I could afford to wait for freight.

30 April 2026
Unprompted review
Rated 2 out of 5 stars

Would not refund for incorrect order, outside 30 days

Would not accept return of items unused, still in original packaging, because it was past the 30day return period. They are not legally required to do so, but I have never had someone refuse to refund just because they are not required to. Just make sure there is no chance you incorrectly ordered the wrong part number.

23 April 2026
Unprompted review

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