Automotive Superstore Pty Ltd Reviews 

1,597
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,597)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Would not refund for incorrect order, outside 30 days

Would not accept return of items unused, still in original packaging, because it was past the 30day return period. They are not legally required to do so, but I have never had someone refuse to refund just because they are not required to. Just make sure there is no chance you incorrectly ordered the wrong part number.

23 April 2026
Unprompted review
Rated 2 out of 5 stars

Wrong fitment match advice

Website provides a poor product description and fitment match is unreliable. Customer Service is not offering full refund for items wrongly described and demands for Returned items to be in Unopened original box.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Good value and speedy delivery

The website was quite easy to use and the product I wanted was available at a good price. I received it the following day - very impressed with how quickly I received it.ceived

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Ordered Parts for my Car.

Ordered Parts for my Car.

The timeline for delivery was the same day they shipped the item.

not enough customer service effort is put into this, unfortunately i can tell the emails are from the same person but not the same email, strange and shady behavior, but in the past the store had been a really good place to purchase from.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT use this company

DO NOT use this company, they sell you an item and when its faulty they make every excuse under the sun to not exchange it, dragging it out and leaving you off the road for weeks and weeks even once the item has been returned.
A truly awful company , STEER WELL CLEAR

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I Ordered a Ryco Z586 Fuel Filter for…

I Ordered a Ryco Z586 Fuel Filter for my V8 Commodore
and received it the very next day via Australia Post express delivery
I was amazed at the speed and efficiency , I would not hesitate to recommend this company to anyone looking for quality auto parts

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly people n environment

Very friendly people n environment. The service is very down-to-earth n efficient and I am always well informed of my parts situations. Most of the times it's ready for me to picked up👍. Thanks

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Team,

This is the best service I have ever experienced!
The whole ordering process was easy, the updates and accuracy of those updates, has been next level! Even our delivery lady was lovely. Product was packed really well and secure.
Thank you so much!
Ash 😀

9 April 2026
Unprompted review
Rated 5 out of 5 stars

All went very well

All went very well. The communication was good. My only difficulty was completing the order when I had forgotten my password.

30 March 2026
Unprompted review

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