Automotive Superstore Pty Ltd Reviews 

1,597
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,597)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super...Store

Very easy to find the product(s) I wanted, order them and receive confirmation of order, and in process. I like using PayPal Pay in 4 too, and there were a range of payment options. All too easy ;-D

28 March 2026
Unprompted review
Rated 4 out of 5 stars

AS e-commerce experience very positive

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used two products. Everything else was an absolute waste of money. No reflection on Automotive Superstore. Aerpro are just full of BS.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

dishonest seller

dishonest seller. Can't supply and asked for a restock fee on goods never shipped.
Had to file a paypal claim.
Do not buy from them.

28 February 2026
Unprompted review
Rated 4 out of 5 stars

Reasonably reliable, occasional mistake

Have ordered through them approx 10 times and have only had 2 sub-par experiences, once where I had ordered something that caused an error in the system which was resolved by a phone call. And another time where I was delivered an empty box that should’ve had an item inside, which was also able to be resolved by a phone call and couple of emails after which they sent me the missing item.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast delivery. Bit difficult to navigate website if you want to order for two different cars.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, delivery was within 4 days answered all emails efficiently I’ll be shopping for more items from these guys

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Rating 11/10

Good communication. Great selection. Prompt delivery. Have dealt with them before and will continue to do so into the future.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

It is fast and easy to find the parts…

It is fast and easy to find the parts that you are looking for, the biggest thing I liked the most is it tells you ETA of dispatch so if you are in a rush for some things you can order at different times. The pricing beats most of the big money grabber stores.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Complete order was not ready when it…

Complete order was not ready when it was supposed to be, and was told they are still waiting on stock for one of the items, but there had been no notice given to report the delay with the missing item. Ended up cancelling the order for the missing item.

6 March 2026
Unprompted review

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