Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
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See what reviewers are saying
I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more
Company replied
Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more
Company replied
Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more
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Company details
Written by the company
Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.
Unser Service
kostenloser Versand und Finanzierung vom Fachhändler
Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung.
Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.
Contact info
Feidikstraße 93, 59065, Hamm, Germany
- 0 23 81 - 93 39 - 70
- shop@auditorium.de
- auditorium.de
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stage line
I bought a Naim Stageline … they advised me on the correct model to buy for my Hana EH MC cartridge and the price was very competitive compared to local market. Delivery was efficient.
3 December 2025
Reply from Auditorium GmbH
Dear Matt Farrelly,
Thank you very much for your positive feedback!
We’re glad we could advise you on the correct product and that you found our pricing competitive.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Perfect service!
3 December 2025
Reply from Auditorium GmbH
Hallo Basilico Roberto,
herzlichen Dank für Ihre super Bewertung.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir hoffen, Sie bald wieder als Kunde im Auditorium Onlineshop begrüßen zu dürfen.
Ihr Auditorium Team
Reply from Auditorium GmbH
Dear Alejandro Alvarez,
Thank you so much for your feedback!
We’re delighted to hear that you found our service friendly.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
I ordered a set of Technics earphones…
I ordered a set of Technics earphones from Ireland. They arrived promptly and Auditorium was great with communication at all stages of the purchase.
3 December 2025
Reply from Auditorium GmbH
Dear Simon Cullen,
Thank you very much for your feedback!
We’re delighted that your new earphones arrived promptly and that you were satisfied with our communication throughout the entire purchase process.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
All is good !
3 December 2025
Reply from Auditorium GmbH
Dear Vincent MEZIERE,
Thank you for your feedback!
We’re glad everything went well and appreciate your trust.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Outstanding experience and fast…
Outstanding experience and fast shipping. Couldn't recommend highly enough. A+++ :)
9 December 2025
Reply from Auditorium GmbH
Dear Simon,
Thank you for the great review !
We're thrilled you had a great purchase experience in our online shop.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Frustrating experience.
All was wrong about the purchase. The streamer not fit for a purpose. Return label could not be printed. Wasted so much time and even refused to cover the postage cost , after confirmation both failures were on the Auditorium side. Avoid
3 December 2025
Reply from Auditorium GmbH
Dear NAROG PIOTR,
Thank you for your order and taking the time to evaluate our service!
We are sorry you are not satisfied with us.
Unfortunately you have ordered a product that does not fit for your purpose.
We did provide a prepaid return label. We are sorry you could not print it immediately.
Please understand that we cannot pay the freight costs if you organise to ship the parcel on your own without asking us before if the costs will be refunded or not.
We apologise for the inconvenience caused. As a compensation, we would like to offer you a discount regarding a possible future purchase. If that is an option for you, please contact us and we will be happy to help you.
Best regards
The Auditorium Team
There was along delay in the CD player…
There was along delay in the CD player being delivered, over six weeks.
3 December 2025
Reply from Auditorium GmbH
Dear GP Begley,
Thank you for your feedback.
We’re very sorry about the long delivery time of your CD player. The delay was caused by unexpected delivery issues with one of our suppliers, which unfortunately led to repeated postponements. We fully understand how frustrating this is and sincerely apologise for the inconvenience this caused.
Thank you for your patience and understanding. We hope you are now enjoying your CD player, and should you need any further assistance, our customer service team will be happy to help.
Kind regards
The Auditorium-Team
Great website
Great website - Great delivery to - happy new customer in Dublin Ireland
3 December 2025
Reply from Auditorium GmbH
Dear Cian Kealy,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re happy with our website and delivery.
We look forward to serving you again soon!
Your Team Auditorium
Great shopping experience!
Nice webshop with a good product range of quality brands and nice prices. Fast and good delivery.
3 December 2025
Reply from Auditorium GmbH
Dear Erol P.,
Thank you very much for your kind feedback!
We’re glad to hear that you’re happy with our webshop, product range, prices, and the fast delivery.
We look forward to welcoming you again soon!
Your Team Auditorium
Yamaha is the Best for me.
3 December 2025
Reply from Auditorium GmbH
Dear Zeljko Gorupec,
Thank you for your feedback!
We’re glad to hear that you found the best for you in our online shop.
We look forward to serving you again soon!
Your team Auditorium
Great price, quick transport
Excellent price and quick transport to Sweden. The included Dirac licence took a few days to get after I received the AVR, but no complaints otherwise.
3 December 2025
Reply from Auditorium GmbH
Dear Spennis ,
Thank you very much for your feedback!
We’re glad to hear that you’re happy with the price and quick delivery to Sweden. We appreciate your patience regarding the Dirac license and are pleased that everything else met your expectations.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Antonio,
Thank you for your kind feedback!
We’re glad you had a great buying experience and are happy with the quick shipping and support.
We look forward to serving you again!
Your Auditorium Team
Great company
I placed an order from Dublin, and although it arrived a bit later than usual due to the Black Friday rush, this had nothing to do with Auditorium. Other companies should take Auditorium as an example. Auditorium truly stands out with their quick and helpful email responses, the thoughtful packaging of their products, and all the little details that show they care about their customers. Thank you for everything.
28 November 2025
Reply from Auditorium GmbH
Dear Dzhem Aksel,
Thank you so much for your wonderful and detailed feedback!
We truly appreciate your understanding regarding the slight delay during the Black Friday period.
Thank you for your trust, and we look forward to serving you again!
Your Auditorium Team
Excellent fulfillment services
I asked to monitor and expexite the logistics pending the arrival of my international payment (providing proof) which was immediately done.
Flawless packaging too...
Congrats...
20 November 2025
Reply from Auditorium GmbH
Dear jos de neve,
Thank you very much for your kind feedback!
We’re also delighted to hear that the packaging met your expectations.
Thank you again, and we look forward to serving you in the future!
You Auditorium Team
Reply from Auditorium GmbH
Dear Martin Lezovic,
Thank you for your kind feedback!
We’re happy to hear that you appreciate our fair prices, customer care, and fast delivery.
We look forward to serving you again soon!
Your Auditorium Team
Reply from Auditorium GmbH
Dear Jeppe Bloch,
Thank you so much for your kind review!
We're thrilled you had a great experience.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Good product but bad sending experience
Used product was perfect and not expensive at all. But not 5 stars because I had to remind them sending the product twice. It took about 2 weeks. And they could not find the remote. They ordered another one but it is not arrived yet. The packaging was also not stable: dhl had to repackage it. Which is not the way of sending high end products. Correction: I first gave 3 stars, but I improved it to 4 because of the very kind reaction and pleasant communication.
3 December 2025
Reply from Auditorium GmbH
Dear Paulus,
Thank you very much for your detailed feedback!
We appreciate your honesty and are glad that the used product met your expectations and that our communication left a positive impression.
We sincerely apologize for the delays, the issue with the remote, and the packaging concerns.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Fast and reliable delivery and good…
Fast and reliable delivery and good communication.
3 December 2025
Reply from Auditorium GmbH
Dear Peter E.,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the fast delivery of your order and the good communication with us.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Excellent experience
Very intuitive UI, fast product search. Excellent payment experience, very fast delivery. Surely recommended!
3 December 2025
Reply from Auditorium GmbH
Dear Panos Skaltsas,
Thank you so much for your kind review!
We're thrilled you had a great experience.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
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