Auditorium GmbH Reviews 9,304

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more

Company replied

Rated 5 out of 5 stars

I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more

Company replied

Rated 5 out of 5 stars

Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more

Company replied

Rated 5 out of 5 stars

Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more

Company replied

Company details

  1. Hi-fi shop

Written by the company

Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.

Unser Service

kostenloser Versand und Finanzierung vom Fachhändler

Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung. Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great service

2 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Sergei,
Thank you for your positive feedback!
We’re glad you’re happy with our service and appreciate your trust.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Nice talking to you


Nice talking to you, very polite, may be you overdo sometimes with suggestion that waiting for an order is ajoyfull thing. Service o. k. nd fast shipping. A pity that you could not do it for the 50 euros less that i should have to pay for the same order in France. All in all i am very satisfied,and i am very pleased with the Rel. Thanks!
Kind regards
Ton Teuben

2 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear ton teuben,
Thank you very much for your positive feedback!
We’re glad to hear that you were satisfied with our service, communication, and fast shipping.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

First time purchase

First time purchase. intuitive service, fast delivery of intact product in competitive price.
MP 110 fits perfectly to my Rega Planar 3 50th Anniversary edition. And plays as expected.
Will be back for more. Thank you!

27 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Paweł Ciesielczyk,
Thank you very much for your wonderful feedback!
We’re delighted that your first purchase went smoothly and that the product arrived quickly and intact.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Delivery was fast.

Delivery was fast.
Unexpectedly.

22 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Emil,
Thank you for your feedback!
We’re glad to hear the delivery was faster than expected.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

You guys are terrific

24 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Al Alvarez,
Thank you so much for your kind words!
We’re thrilled to hear that you had a very good experience with us.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Everything was great

Everything was great - including the confirmation mail- all in all a good experience

23 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Kristian Nielsen,
Thank you very much for your feedback!
We’re delighted to hear that everything, including the confirmation email, met your expectations and that you had a positive overall experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Greate shop

Delivery from Germany to Sweden within 20 hours! Impressive! Greate customerservice as well

22 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Ilja,
Thank you very much for your feedback!
We’re thrilled that your delivery from Germany to Sweden arrived within 20 hours and that you were impressed with our customer service.

We truly appreciate your trust and look forward to serving you again!

Your Auditorium Team

Rated 5 out of 5 stars

Quick delivery and very good value for…

Quick delivery and very good value for money, website easy to navigate and great selection of products. Will definitely use them again and definitely recommending them 👍

17 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear des mulhere,
Thank you very much for your kind feedback!
We’re delighted that you were satisfied with the quick delivery and the ease of navigating our website.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great experience

Everything delivered on time, even though there was product shortage here in Poland. Funny emails about order status and free gift along with product catalogue, I wish more online shops would provide such experience.

18 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Rafal Gabrysiak,
Thank you very much for your wonderful feedback!
We’re delighted that everything was delivered on time despite the product shortage in your country, and that you enjoyed our order status emails and the little extras in your package.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Erik ,
Thank you very much for your feedback!
We’re delighted that you were satisfied with our communication and approach.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great customer service

Very helpful information on the website, fast and clear customer communication with order help (delayed delivery, sending items back).

9 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Rene Gorisse,
Thank you very much for your feedback!
We’re delighted that you found our website helpful and that our customer communication was fast and clear, especially regarding order support with delayed delivery and returns.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great Product.

Great Product.
I ordered this speaker cable for our son who lives in Germany at the moment and he is very pleased with both the cable and speed of delivery.

16 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Gary HONNIBALL,
Thank you very much for your feedback!
We’re delighted that your son is pleased with the speaker cable and that the delivery was fast.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Stephane,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the fast delivery and the good product.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price and always informed about the order.

15 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear John Lammerts,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the fast delivery and the good price.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

A really good experience

Hi,
Although it’s still a bit early to speak precisely about my Transparent RCA cables, I’ve already formed an opinion about the Transparent Performance 75 Ohm cable I ordered from Auditorium about a month ago. The sound has now become lighter, the notes are increasingly detailed — it’s as if there’s a silence between each musical note that allows you to appreciate them even more. The sound is extremely well-balanced, not bright at all, and in the vocals I’m discovering intonations and words I had never noticed before… I used Atlas Integra and Equator cables for a long time (both too harsh and too bright for my system), as well as Melodica RCA and digital cables (good products nonetheless), but the Transparent has something indefinable that you quickly grow attached to — at least I certainly did. As for the Auditorium store, once again my order was carefully prepared and shipped very quickly, with a little “gourmet” extra, plus two beautiful brochures showcasing the hi fi equipment they offer (no, I’m not going to give in… at least not yet). In the end, this site is truly a gem, and the people who work there are passionate and professional — it really shows. From experience, some Parisian shops could learn a thing or two… So once again, thank you to the whole team. I wish you happy holidays. Musically yours, JB

4 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear JB,
Thank you for your positive feedback, your nice words and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed all the aspects of your order!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Service with a Santa smile

Service with a Santa smile. Excellent cover for my Turntable. Perfect. Well packaged and protected.

11 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Stuart,
Thank you so much for your kind review!
We're thrilled you had a great experience with us!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent packaging and right on time!
Thank you all!

22 September 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear NIKOLAOS,
Thank you very much for your kind feedback!
We’re delighted that you were satisfied with our service, packaging, and punctual delivery.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

competent and fast

competently answers questions. Very fast to ship.

12 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Jan,
Thank you very much for your feedback!
We’re glad to hear that your questions were answered competently and that the shipment was very fast.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Very smooth shopping with.

Very happy to deal with Auditorium. Another purchase well done.

3 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Sylwester Filipowski,
Thank you very much for your feedback!
We’re delighted that you are happy with your experience with us and that your recent purchase went smoothly.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great customer service and amazing…

Great customer service and amazing selections.

11 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Laszlo Vig,
Thank you very much for your feedback!
We’re delighted that you enjoyed our customer service and the selection of products we offer.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

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