Audika - Ipswich Reviews 

110
TrustScore 5 out of 5

4.8

18 Falcon Street, IP1 1SL IPSWICH, Suffolk, GB


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Rated 5 out of 5 stars

The lady I saw was so reassuring and professional as it was the first time I had wax removed . She made the whole process comfortable and easy. I would recommend this firm whole heartedly.

Rated 5 out of 5 stars

I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more

Rated 5 out of 5 stars

Andrew at the Ipswich branch has been professional, honest & courteous throughout the consultation, supply & follow up stages of my recent need for hearing aids. Kayleigh always greets my arrival in a... See more

Rated 5 out of 5 stars

The ear wax removal was effective and the staff friendly and efficient. I was given a clear explanation of what was about to happen and she was very reassuring. The procedure was pain free and I was v... See more



Contact info

  • 18 Falcon Street, IP1 1SL, IPSWICH, Suffolk, United Kingdom

  • 01473 261160

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

4,690 reviews in the last 12 months

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Rated 1 out of 5 stars

Attempt to overcharge

Visited me - talked their talk and and quoted me £5400 for a new pair I could buy for under £3000 elsewhere !! They are taking advantage of old people’s trust, vulnerability and ignorance of the pricing to massively overcharge them. Check the price with a professional audiologist or hearingaid.org.uk before you sign their contract.

11 July 2022
Unprompted review
Audika - Ipswich logo

Reply from Audika - Ipswich

Good Morning,

Thank you for taking the time to leave your review and we're sorry to see the feedback you have provided.

If you would like to discuss the further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and we will be happy to discuss this with you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

My new hearing aids are exceptional and…

My new hearing aids are exceptional and have completely improved my quality of life! The professionalism and care/support given by Hidden Hearing is amazing! Our grateful Thanks to Andrew Short. I would recommend Hidden Hearing to anyone who is having hearing issues…

7 February 2023
Unprompted review
Rated 5 out of 5 stars

I had both my ears cleaned this morning…

I had both my ears cleaned this morning and it was very straight-forward and quite enjoyable. The person who did it - Debbie - was very friendly and explained what would happen. She showed me a photo of the insides of each ear before and after, and also explained that if a second visit was needed to clean out the ears it was free - fortunately I didn't need a second visit and everything went very well. I was very pleased with my experience

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Debbie was absolutely lovely. She explained everything very clearly and was very professional and friendly. Excellent value for money. Would highly recommend.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

Positive experience of ear wax removal

I had an earwax removal session with Debbie and I could not recommend her more. She was very friendly, professional and welcoming. She talked me through the whole process and made me feel very comfortable. Debbie removed all the earwax that I had in both of my ears within about 15 minutes and my hearing feels much better than I've experienced in many years. I highly recommend coming to Debbie for ear wax removal.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Hidden hearing.

Put off getting my hearing sorted out for years and finally visited Hidden hearing in Ipswich, changed my life as I was not aware how bad it was, now got hearing aids and I am Very happy with the excellent and professional service I received .

5 May 2022
Rated 5 out of 5 stars

Back on an even keel ........

Fitted in at short notice at the Ipswich branch so first off, thanks to all for that !!.

Sharon Richards went through with me what was required in an organised and professional manner, then began the procedure. Successful outcome, exactly as described it would be.

What more can you ask !!

20 December 2021
Unprompted review

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