Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further... See more
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This is now the 4th year we have checked in with Audika and as usual we were greeted with the cheerful face of Andrew who listened to our queries and dealt with them to our satisfaction. We left with... See more
The young lady, who looked after me , was very professional. The information thoughtfully presented. No pressure, no big sell , which when needed will certainly bring me back
I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more
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Usual excellent service
Can’t recommend enough!!
Can’t recommend enough!!! If you have problem with wax blocking your ears definitely check them out. In my opinion best place you can go👌
Very thorough assessment for free…
Very thorough assessment for a free hearing test! Very helpful communication regarding hearing aid needs and choices and very polite and understanding audiologist and support staff.
always very helpful and very friendly
Andrew knew what and why my hearing…
Andrew knew what and why my hearing aids making funny noises and put them right
Impressed
Everyone was very helpful and explained…
Everyone was very helpful and explained everything to me. Andrew took all the time I needed to feel confident using my new hearing aids explaining all I needed to know at this early stage and not confusing me with too much information.
An Impressive Service
I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and thoroughly and had such a calming, friendly manner. I would fully recommend them.
A caring professional
I have been seeing Andrew, my audiologist, for many years. He is professional but friendly and listens to my concerns. His approach is always caring and he takes time to listen
Had the best appointment ever this…
Had the best appointment ever this week, multiple tests undertaken and explained, very pleasant tester who took her time, did not feel rushed in any way. Adjustment thought through and applied making a totally more comfortable experiences.
Surprising cost but Test excellent.
Surprised at the cost but interview and test went expertly.
Claire was very patient and explained and ran the test with patience.
Great first experience of a hearing test.
Andrew was very welcoming when I arrived at the clinic. He explained the process clearly before asking about any pertinent personal and family medical history.
The actual test was conducted professionally and the results were explained clearly.
As usual the experience was great
As usual the experience was great. Got an appointment to fix my left hearing aid quickly. Andrew (Ipswich branch) was friendly and professional as usual. He fixed my hearing aid and gave me a hearing test at the same time. A great service!
the staff are friendly
the staff are friendly, helpful and knowledgeable. the booking service is easy with reminders which are very useful.
Excellent all round service
Extremely good customer service and great care taken by ear care specialist in removing ear wax, which was painless and very quick. I particularly like the fact that you are shown before and after images, which gives absolute confidence in the care provided.
Always a warm and welcoming reception
Always a warm and welcoming reception, followed by a professional service.
Everything was fully explained as tests were conducted, and all options of Hearing aids were explained.
I would recommend this service to anyone
Holly came to assess our hearing and…
Holly came to assess our hearing and acquitted herself superbly, she was friendly, efficient, answered all our questions promptly and clearly and generally made us feel comfortable and confident in her approach.
Excellent service
Beth and Tom were professional helpful and thorough. I would not hesitate to recommend.
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