The staff at Audika have been unfailingly polite, friendly and efficient since James first visited the company (then called Hidden Hearing). Nicky, the audiologist, is excellent. Knowledgeable, he... See more
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Just had my (free) hearing test at the Folkestone branch with Nicky. Very comprehensive test, everything was clearly explained and staff friendly and personable. Profesional organisation and will... See more
I needed an ear wax removal process. I’d been to Audika before (when they were Hearbase) and received excellent service. This time I had considered going somewhere more local to me, but I decided to g... See more
I visited Audika (Hidden Hearing) 140, Sandgate road, Folkestone recently for an audiology appointment. I found the whole experience impressive... I received multiple tests assessing my hearing. Th... See more
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Thanks to Ashleigh
Ashleigh is a friendly and professional practitioner. Treated us very well.
Ear wax removal
The practitioner I saw was lovely and very professional. She explained what she was going to do, answered all my questions and removed the wax from my ears (which was very compacted) effectively and confidently. Very pleased and grateful to be able to hear again!
The lady I saw was very helpful and…
The lady I saw was very helpful and polite and explained everything very well
Hannah excellent as always.
A really good experience from booking…
A really good experience from booking through to the session on the day, which I did jointly with my wife. We don’t wear hearing aids but are at that age when it’s worth checking. We were very reassured to learn we both have normal hearing and don’t need hearing aid support for the next few years at least. The audiologist, Nikki, was brilliant. Thanks.
An excellent service at a reasonable price.
Dealt with very professionally. Everything well explained as I had never had any problems with my ears but I was aware my hearing was not what it should be. I was relieved to be told that I had a build up of wax which was something that had never happened before. It was yet another symptom of getting old ( I am 76). The wax was easily and painlessly removed and when a hearing test was carried out I was pleased to hear that my hearing was in the normal range.
An excellent service at a reasonable price.
Friendly helpful staff and most of…
Friendly helpful staff and most of absolutely excellent at their job
Professional service
Booked appointment as as with all things age related wondered if my hearing was deteriorating
Saw Nikki and had thorough test well explained and professional and good news is all was fine
Friendly
Friendly, professional and informative service. I left feeling great after ear wax removal.
A very good experience throughout
A very good experience throughout. Hidden Hearing carried out a thorough set of tests, spending time to understand my history and gather any information that may be relevant. Results were explained clearly and put into context.
Hearing aid review
Excellent explanations regarding recent problems with the hearing aid and once sorted some very reassuring tests.
Phoned for an appointment and none…
Phoned for an appointment and none available for a few weeks but was phoned back to tell me of a cancellation. Great service, audiologist was so helpful and explained everything I needed to know.
Excellent service as always
I had the wax removed from my ears, by microsuction. Totally painless, and I could definitely hear better afterwards.
Caring and professional service
From the moment I arrived for my appointment I was made to feel welcome. The competent and informative staff from reception to audiologist were professional and thorough. The tests I had were different and more thorough than any I'd had before. The audiologist explained each one in enough detail for me to understand, which I greatly appreciated.
Niki was very professional
Niki was very professional, lovely to talk too explained everything as we went through the process.
I felt I could ask her anything without feeling embarrassed, and I didn’t feel rushed. Thank you
Excellent service
Top rate service, can't fault the care I receive .everything explained to me clearly, and with care and attention to detail
May use AI-assist with repliesRead more
Pleasant and professional.
I could not have asked for more with Nikki at Hidden Hearing in Folkestone.
A lovely personable lady and at the same time very professional explaining all very clearly.
An extremely comprehensive hearing test with all the most up to date testing equipment.
Robin Lloyd.

Reply from Audika - Folkestone
Great service
Great service, had my hearing aids for 2 years. The recent visit was for hearing aid service and hearing test. Although I need wax removal to have the hearing test, a referral to my GP was completed straight away. They were very professional and helpful.
Over several years I have been forcan…
Over several years I have been forcan appointment. It is always a pleasure to have mothering tested and hearing aids serviced. This time with the new added technology it was even more thorough. A big thank you.
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