First time I’ve had a hearing test as I had noticed a slight decline. I went to the Folkestone clinic. Nikki was very professional and thorough. Every step was explained clearly as were the results.... See more
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Nicky was excellent. She explained everything without ever making me feel like she thought I was daft. Great to be able to get a free hearing test. Whilst the tests showed that I have mild hearing los... See more
Both Nicki's are very welcoming and helpful. Nicki explains everything very clearly as she does all the tests. I totally trust her and recommend her to my friends.
I had an appointment today. It was amazing 💯 At first I was given a warm welcome with a genuine smile from a really helpful and friendly receptionist I didn't have to wait long. I s... See more
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Friendly and caring
Ashleigh always explains everything in advance before doing it. She is friendly and caring.
A fantastic all-round service.
Always a fantastic all-round service from the team at Folkestone Hidden Hearing. Always made to feel at ease and welcome. Clear and understandable feedback on test results and the subsequent options available. Excellent appointment and follow up management. Nikki and Nicola are exemplary at what they do, and a real credit to Hidden Hearing.
Friendly competence
Hidden Hearing Evegate Clinic
I was seen by Ashleigh promptly and professionally. She explained everything. The experience was comfortable and friendly.
I will be making this a regular appointment from now on especially as you get a hearing test as well.
The kindness and caring attitude of the…
The kindness and caring attitude of the receptionist and the Audiologist.
The helpfulness of the Audiologist, Nikki, in ensuring that I have the best experience with the hearing aid.
Excellent audiology inspection
Evegate Business Park
Very impressed with the friendly, professional audiology service given by Hannah Bergin today. Detailed hearing check up, nice to be given a visual link with the computer screen.
As a result I have promised to wear my hearing aids more frequently !!
Dr David Scarisbrick
Ashleigh Bullen
Saw Ashleigh Bullen for wax removal. I have seen her before in 2023. She is so professional and good at her job. She is friendly, patient, makes you feel at ease and explains everything really clearly. I highly recommend her.
I had a wonderful experience with…
I had a wonderful experience with Hannah my audiologist. She was patient, professional, and took the time to explain everything clearly. I felt truly cared for and never rushed during my appointment. My hearing has improved so much thanks to Hannah's guidance. I highly recommend Hannah to anyone looking for a compassionate and knowledgeable audiologist!
Thanks to Ashleigh
Ashleigh is a friendly and professional practitioner. Treated us very well.
Ear wax removal
The practitioner I saw was lovely and very professional. She explained what she was going to do, answered all my questions and removed the wax from my ears (which was very compacted) effectively and confidently. Very pleased and grateful to be able to hear again!
The lady I saw was very helpful and…
The lady I saw was very helpful and polite and explained everything very well
Hannah excellent as always.
A really good experience from booking…
A really good experience from booking through to the session on the day, which I did jointly with my wife. We don’t wear hearing aids but are at that age when it’s worth checking. We were very reassured to learn we both have normal hearing and don’t need hearing aid support for the next few years at least. The audiologist, Nikki, was brilliant. Thanks.
An excellent service at a reasonable price.
Dealt with very professionally. Everything well explained as I had never had any problems with my ears but I was aware my hearing was not what it should be. I was relieved to be told that I had a build up of wax which was something that had never happened before. It was yet another symptom of getting old ( I am 76). The wax was easily and painlessly removed and when a hearing test was carried out I was pleased to hear that my hearing was in the normal range.
An excellent service at a reasonable price.
Friendly helpful staff and most of…
Friendly helpful staff and most of absolutely excellent at their job
Professional service
Booked appointment as as with all things age related wondered if my hearing was deteriorating
Saw Nikki and had thorough test well explained and professional and good news is all was fine
Friendly
Friendly, professional and informative service. I left feeling great after ear wax removal.
A very good experience throughout
A very good experience throughout. Hidden Hearing carried out a thorough set of tests, spending time to understand my history and gather any information that may be relevant. Results were explained clearly and put into context.
Hearing aid review
Excellent explanations regarding recent problems with the hearing aid and once sorted some very reassuring tests.
Phoned for an appointment and none…
Phoned for an appointment and none available for a few weeks but was phoned back to tell me of a cancellation. Great service, audiologist was so helpful and explained everything I needed to know.
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