Arrived at Audika and was made welcome asked if I would like a coffee will I waited to be taken to have my ears wax removal was very happy with outcome and would definitely use again
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David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... See more
The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years... See more
Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps exp... See more
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Andrew was excellent always great to…
Andrew was excellent always great to meet him to deal with my blocked ears.
Very professional and very indepth exam…
Very professional and very indepth exam the guy could not ve more hrlpful would highly reccomend thank you once again hidden hearing
Very positive experience
Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her needs.
Very friendly staff
Very friendly staff. Audiologist explained the purpose of each step of my hearing test and of the results. Gave me advice on keeping wax from building up in my ears and on use of my hearing aids.
The welcome
Falkirk Branch
I visited the Falkirk branch where Fraser a new employee was very nice and patient during my hearing examination. Having been put off by previous staff in the Falkirk branch I am very glad of the new staff as it is the most local to me.
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My appointment was 10-45 did not get…
My appointment was 10-45 did not get seen till 11am, came out at 12-15, alltogether this took 90mins. ask to use toilet, told is was up 3 flights stairs, was told there was toilet in cafe next door. ask if i wanted to upgrade my hearing aid I told him no, discuss it with me gave me price £5,900 pounds. told me i could pay monthly for 1 year this would have been about £500 per month. overall to long for hearing test.

Reply from Audika - Falkirk
First time at Hidden Hearing for micro…
First time at Hidden Hearing for micro suction ear wax removal, but not first time for the procedure by any means.
Convenient, central location for me. Warm welcome, comfortable & clean surroundings.
Ear wax removed skillfully & professionally by Andrew with full explanations along the way. Procedure was completely successful & had free hearing test at end.
I would highly recommend Hidden Hearing Falkirk for ear wax removal.
I will not hesitate to make another appointment with them when wax, inevitably, builds-up again.
A really useful review of my hearing
A really useful review of my hearing, very thorough.
Ear Syringing Experience
The clinician explained the process including the risks to me beforehand. The process was very straightforward and simple. No issues whatsoever and my hearing is great.
Outcome was fantastic
Andy was a lovely man and made me feel at ease as I had not had wax removed before. The experience was not unpleasant and he explained everything that he was going to do. Hearing has been a lot clearer since being at Hidden Hearing.
Hidden Hearing Falkirk
I received an excellent hearing test from Laura, and she explained my problem in great detail. She was very patient and understanding, and suggested options to help my problem. I would certainly recommend Hidden Hearing in Falkirk.
The girl who did it was very nice and…
The girl who did it was very nice and friendly and courteous
Hidden hearing - excellent professionalism
A very professional approach from booking to appointment, examinations, and recommended solution to my hearing issue.
Excellent service and amazing results
The absolute best £50 I have ever…
The absolute best £50 I have ever spent. Ear wax cleaning from a wonderful place. Lovely environment and so friendly and helpful. I am so grateful this is a service available. Thank you.
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