Arrived at Audika and was made welcome asked if I would like a coffee will I waited to be taken to have my ears wax removal was very happy with outcome and would definitely use again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... See more
The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years... See more
Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps exp... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived at Audika and was made welcome…
Arrived at Audika and was made welcome asked if I would like a coffee will I waited to be taken to have my ears wax removal was very happy with outcome and would definitely use again
Good service was taken on time & got…
Good service was taken on time & got sorted for what I came in for.
My hearing aids are only 3 years old …
My hearing aids are only 3 years old and to me it seemed that they wanted to sell me a new pair costing over £5,000 or the next one down costing over £4,000, nothing about the ones I had being updated with Genie 2 or firmware. When I got home I noticed that one of the aids had the wax guard missing. They cannot fallout with the dome in place.
Frasier was very thorough with his exam…
Frasier was very thorough with his exam and explained everything clearly to both of us.Sadly finance turned me down
Very thorough hearing test
Very thorough hearing test. Hearing aids recommended and benefits explained clearly. Hearing aids expensive but difference to NHS aids is massive.
Totally professional and friendly.
On time and treated in a professional manner.
Excellent service
Excellent service. Professional and friendly. I would recommend to everyone.
Thoroughly professional hearing test
Fraser had a lovely calm, professional manner and explained everything very clearly. He explained the benefits of the new technology but, at the moment, my present hearing aids are adequate
Great service on Tuesday
Fraser was very helpful on Tuesday. He tweeted my aids which has helped so much. Gave me a few tips to help me hear a bit better. Great service.
Staff excellent
Staff excellent, very considerate, hearing improve particularly in noisy environments.
Staff helpful especially Andy…
Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment....
Any issues I had was answered and put at ease...
Thanks again and great work to all staff...
Helpful staff
Hi I was made to feel welcome. Everything was explained in great detail about what was going to happen and put my mind to ease
Professional and friendly staff making…
Professional and friendly staff making for nice pleasant experience.
It was a good experience because they…
It was a good experience because they were helpful, knowledgeable and thorough.
Excellent service from beginning to end
Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps explained by Andy who immediately puts you at ease. Worth every penny.
Got a very thorough examination and it…
Got a very thorough examination and it was well explained
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







