Friendly and prompt service at a new premises in the heart of Cambridge. Lovely helpful receptionist and my audiologist and I have built up a very good working relationship to address my changing hea... See more
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The Reception lady is a bit rough in her manner, commanding people to sit down rather than inviting them to sit down if they wish - some people prefer to stand. The consultant was polite, considerate... See more
Outstanding service, as ever. The audiologist, Subi Ali, has been looking after me for many years now and has always been instantly responsive and helpful if prolems arose. My check-up this week was... See more
All the staff were very friendly and professional. The only disappointing thing was that I was expecting to be able to try the hearing aids that fit onto glasses but these are not sold by Audika, cont... See more
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Hidden Hearing Wax Removal
I went for my normal hearing check up at Hidden Hearing, but couldn’t complete the check up because of a build up of wax. I booked an appointment for wax removal with Hidden Hearing, it was amazing. It was pain free as the wax is sucked gently out of your ear.
I would like to say thank you to Diane for explaining the whole procedure beforehand.
A very welcome service.
Joy
Good service from Hidden Hearing in…
Good service from Hidden Hearing in Cambridge recently, including Practioner (Diane Dorr) and Dispenser (Ellie Palmer). Great products with a friendly, professional (non-pushy) approach.
Excellent service provided by Sharon in…
Excellent service provided by Sharon in Cambridge who removed ear wax. The booking system was not very good - all by telephone with no apparent ability to book and pay online.
Although she couldn't test my hearing…
Although she couldn't test my hearing because of ear wax on my recent viisit, Ellie Palmer has dealt with me efficiently and sensitively, preparing the way with my GP for the follow up vist.
Excellent and very helpful as always.
Visit was OK receptionist was very…
Visit was OK receptionist was very helpful . Examination done well
Excellent service and explanations
Excellent service and explanations. Very reassured. Thank you.
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